ServiceNow Developer Job #633 - job 1 of 2

As a ServiceNow Developer at Allen Integrated Solutions, your primary responsibilities include designing and implementing solutions on the ServiceNow platform, maintaining existing modules like ITSM, HRSD, WSD, and SPM, and transitioning workflows from legacy applications such as SharePoint. You'll also participate in gathering requirements and ensuring that technical solutions are effectively communicated to team members and stakeholders.

To qualify for the ServiceNow Developer position at Allen Integrated Solutions, candidates must possess a current TS/SCI clearance and have at least 5 years of hands-on experience with ServiceNow development, including proficiency in JavaScript, HTML, CSS, and REST APIs. A bachelor's degree in IT or a related field is necessary, along with certifications like ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).

Essential technical skills for the ServiceNow Developer role at Allen Integrated Solutions include in-depth knowledge of ServiceNow architecture, strong scripting skills specifically in ServiceNow, and proficiency in JavaScript, HTML, CSS, and REST APIs. Additionally, experience troubleshooting software applications in a production environment is highly valued.

At Allen Integrated Solutions, ServiceNow Developers benefit from a collaborative and team-focused environment that emphasizes continuous learning and improvement. The company is committed to optimizing business processes and enhancing mission delivery, which gives developers the chance to work on impactful projects that directly contribute to organizational success.

A ServiceNow Developer at Allen Integrated Solutions should focus on clear and concise communication, breaking down complex technical terms into layman's terms. Using real-world examples, visuals, and encouraging questions can also help non-technical stakeholders understand the solutions being proposed, fostering collaboration and clarity.

When answering this question, highlight specific projects or tasks you completed using ServiceNow. Detail the modules you have worked with, such as ITSM or HRSD, and quantify your achievements if possible, such as improvements you implemented or challenges you overcame.

Explain your approach to requirements gathering, including techniques such as interviews, surveys, or workshops. Emphasize your listening skills and ability to translate those requirements into technical specifications or task lists, which is essential for a ServiceNow Developer at Allen Integrated Solutions.

Choose a specific example that demonstrates your problem-solving skills. Outline the problem, the steps you took to investigate and resolve it, and the positive outcome. This showcases your technical capabilities and resilience in the face of challenges.

Discuss your approach to prioritization, which could include using project management tools, collaborating with your team, or utilizing agile methodologies to ensure that critical tasks that affect business processes are addressed promptly. This highlights your organizational skills and efficient work ethic.

Detail your hands-on experience with JavaScript in the context of ServiceNow development. Mention specific scripts or automation tasks you've completed, and how your knowledge of JavaScript helped you enhance functionality or improve user experience within the platform.

Be prepared to discuss specific modules, like ITSM or HRSD, and describe your roles in their implementation or improvement. Focus on any customizations, enhancements, or integrations you performed, and how those resulted in improved service efficiency or customer satisfaction.

Explain your routine for creating, updating, and maintaining documentation for technical solutions, such as code comments, solution manuals, or process flow diagrams. Emphasizing your commitment to thorough documentation can highlight your professionalism and attention to detail.

Discuss specific Agile frameworks like Scrum or Kanban and how these methodologies have shaped your work processes. Share examples of how you collaborated with cross-functional teams, participated in sprints, or adapted to changes throughout the development cycle.

Address your understanding of the importance of confidentiality, especially in relation to government contracts. You might mention practices that you follow, such as limiting access to sensitive information, using secure platforms, and following company policies strictly as a ServiceNow Developer.

Share your insights on emerging trends within ServiceNow, such as AI integration, workflow automation enhancements, or the increasing importance of user experience. This demonstrates not only your technical knowledge but also your foresight and commitment to continuous learning in the field.