Business Operations & Systems Analyst II
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
The Enterprise Project/Program Management Consultant II is accountable for leading all aspects of multiple low/medium complexity projects. This includes providing business knowledge, technical support, test planning and test scenario execution to successfully implement system changes. This role manages, with some support of a more senior project/program manager, projects that have a low/medium level of risk, organizational span, business complexity, team size, and interdependencies.Key Responsibilities
- Plans and implements all aspects of projects or programs.
- Prepares test plans and executes scenarios for functional and regression testing, approves project implementation and verifies production output.
- Works with business and developers to ensure a common, consistent product for all states and lines of business for internal and external system customers.
- Documents requirements and software defects and work with business users, business analysts and developers to ensure a quality product.
- Reviews and researches production problems; determines impact of issues on the business units, develops alternative work processes until issues are resolved.
- Drives project execution.
- Achieves desired business results by thoroughly understanding business objectives.
- Customizes solutions for project issues.
- Coordinates, documents, and communicates project plans and requirements.
- Assesses and reports health of all projects in an objective manner, maintains project transparency and accurate status; keeps managers and business areas informed.
- Engages appropriate stakeholders in risk identification and mitigation.
- Provides direction and oversight throughout project lifecycle to project team to meet applicable business requirements.
Education
- 4 year Bachelors Degree (Preferred).
Experience
- 2 or more years of experience (Preferred).
Supervisory Responsibilities
- This job does not have supervisory duties.
Education & Experience (in lieu)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Compensation
Base compensation offered for this role is $52,260.00 - $85,000.00 annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.
At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Average salary estimate
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At National General, located in the scenic North Carolina, we are currently searching for a talented Business Operations & Systems Analyst II to join our dynamic team. In this pivotal role, you’ll be part of an organization that’s a proud member of The Allstate Corporation, recognized for our innovative approach in meeting our customers' evolving needs. Being part of our team means participating in exciting projects aimed at enhancing our operational systems. You will lead numerous low to medium complexity projects, offering your expertise in business knowledge, technical support, and test planning while ensuring a smooth implementation of system changes. Your role encompasses planning, executing test scenarios, and documenting requirements while collaborating closely with both business users and developers. You'll be the driving force behind identifying risks and customizing solutions, ensuring that our end products meet the highest standards of quality. Your technical skills and experience in project management will help maintain project transparency while engaging key stakeholders to mitigate risks effectively. With a Bachelor’s degree and at least 2 years of relevant experience preferred, you'll be stepping into a flexible and inclusive environment where your contributions make a significant impact. National General is not just a job; it’s an opportunity to grow your career while shaping the future of insurance. Join us in making great things happen together under the umbrella of Allstate's commitment to diversity and inclusion.
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We are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life's uncertainties and prepare them for the future.
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