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West Town Brand Rep - Seasonal image - Rise Careers
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West Town Brand Rep - Seasonal

Who Are We?

Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview: Brand Representative (Sales Associate)


Reporting to the Store Leadership, the Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals.

What We Offer

  • Competitive base pay 

  • Generous associate discount

  • 401k with company match

  • Advancement opportunities

People

  • Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards

  • Acknowledges, interacts and builds relationships with guests; creates guest loyalty

  • Consistently receives positive, unsolicited guest feedback

  • Communicates effectively with store management and guests

  • Treats others fairly, with respect, and values differences; does not pass judgment on potential guests

  • Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates

Process

  • Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus

  • Is able to locate merchandise effectively and maintain organization

  • Is able to perform register transactions quickly and efficiently

  • Is able to process transactions accurately, as well as handle cash and provide change without error

  • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets

  • Maintains a safe work environment and reports any potential hazards to leadership

  • Participates and assists in the preparation for the stores’ inventory

  • Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

  • Assists in the construction of merchandising and window displays

  • Maintains a clean and presentable store environment

  • Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications

  • Brand Representatives (Sales Associates) must be at least 18 years of age

  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For® 2023

  • #4 in Fortune Best Workplaces in Retail™ 2022

  • #93 in Best Workplaces for Millennials™ 2023

  • #34 in Fortune Best Workplaces for Women™ 2022

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About West Town Brand Rep - Seasonal, Altar'd State

At Altar’d State, we’re on the lookout for enthusiastic individuals to join us as West Town Brand Representatives for the seasonal period in our Knoxville, Tennessee location. As a vibrant women’s fashion brand with over 130 stores across the nation, we pride ourselves on creating a sanctuary for our guests, filled with beauty and positivity. As a Brand Representative, you'll be at the forefront of delivering exceptional customer experiences while showcasing your product knowledge and helping to maintain our store's inviting atmosphere. Your role will involve building relationships with guests, achieving sales goals, and contributing to our mission of 'Stand Out. For Good.' This isn’t just a job; it's an opportunity to be part of something meaningful. You’ll enjoy perks such as competitive pay, a generous employee discount, and the chance to advance within an inclusive and respectful work environment. We're looking for team players who are 18 years or older, able to lift up to 30 pounds, and are flexible to meet the needs of our business. If you love connecting with people and are eager to learn, we invite you to apply and be a part of our amazing team where we collectively strive to make a difference!

Frequently Asked Questions (FAQs) for West Town Brand Rep - Seasonal Role at Altar'd State
What are the responsibilities of a West Town Brand Rep at Altar'd State?

As a West Town Brand Rep at Altar’d State, your primary responsibilities will include providing outstanding customer service, driving sales, maintaining the store environment, and supporting store leadership in various operational tasks. Engaging with guests to create personalized shopping experiences and assisting in merchandising are also key duties you'll be involved in.

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What qualifications do I need to be a West Town Brand Rep at Altar'd State?

To become a West Town Brand Rep at Altar’d State, candidates must be at least 18 years of age. Additionally, the role requires physical stamina to handle tasks such as standing for extended periods and lifting up to 30 pounds. A strong customer service orientation, along with the ability to learn about our products and engage guests, is essential for success.

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How do I apply for the West Town Brand Rep position at Altar'd State in Knoxville, TN?

To apply for the West Town Brand Rep position at Altar'd State in Knoxville, TN, interested candidates can visit our official website or inquire directly at the store location. Submitting your application online or in person allows you to showcase your enthusiasm for the brand and commitment to customer service.

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What opportunities for advancement are available to West Town Brand Reps at Altar'd State?

At Altar’d State, we value our team members and their growth. West Town Brand Reps have several pathways for advancement, with opportunities to move into higher roles within the store or corporate positions based on performance, experience, and commitment to our mission.

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What kind of training do West Town Brand Reps receive at Altar'd State?

West Town Brand Reps at Altar’d State undergo comprehensive training that covers customer service excellence, product knowledge, sales techniques, and store operations. This training is designed to ensure you feel confident in representing our brand and delivering exceptional experiences to our guests.

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Common Interview Questions for West Town Brand Rep - Seasonal
Can you describe a time when you provided excellent customer service as a Sales Associate?

When answering this question, share a specific moment where you went above and beyond for a customer. Highlight details about the customer's needs and how your actions created a positive impact, reflecting the values of Altar’d State.

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How do you handle difficult customers while maintaining a positive attitude?

Explain your approach to de-escalating conflicts with a focus on listening and understanding the customer's perspective. Share a strategy that emphasizes empathy and finding a solution, showcasing your commitment to guest satisfaction.

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What strategies do you use to achieve sales goals in a retail environment?

Discuss specific techniques you employ, such as building rapport with customers, understanding product features, and upselling. Give an example illustrating your ability to meet or exceed sales targets through proactive engagement.

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What do you think makes Altar'd State special compared to other brands?

Express your understanding of Altar’d State's unique mission of 'Stand Out. For Good.' and its commitment to community involvement. Share how this resonates with your own values and can enhance your work as a Brand Representative.

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How would you maintain the store's visual merchandising standards?

Provide a clear plan detailing how you would ensure that merchandising aligns with company guidelines. Include aspects such as regular checks, creativity in display setups, and collaboration with teammates to maintain an inviting environment.

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How do you prioritize tasks during busy store periods?

Discuss your organizational skills and ability to remain calm under pressure. Share methods such as creating a priority list, coordinating with teammates, and focusing on high-impact tasks first to efficiently serve customers.

Join Rise to see the full answer
What interests you about working at Altar'd State specifically?

Highlight your admiration for the brand's values, culture, and community-focused approach. Discuss how these align with your personal goals and why you believe working with Altar’d State would be a fulfilling experience.

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Can you give an example of how you’ve worked as part of a team in a previous retail position?

Think of a specific project or scenario where your role contributed to the team’s overall success. Focus on collaboration, communication, and the shared achievement that resulted from working together.

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How do you stay informed about current trends in retail and fashion?

Discuss your methods for staying up-to-date, such as following fashion blogs, engaging with online communities, and observing trends within your store. Emphasize how this knowledge would enhance your ability to assist customers.

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What do you think is key to creating a welcoming environment for guests?

Share your thoughts on the importance of friendliness, attentiveness, and creating a personal connection with guests. Offer examples of how a positive atmosphere can enhance customer experience and loyalty at Altar’d State.

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Altar’d State is a women’s fashion and lifestyle brand that is rooted in community and committed to giving back. Their stores are a sanctuary – a warm, creative environment filled with curated clothing and accessories. They have the perfect outfit...

6 jobs
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Part-time, on-site
DATE POSTED
March 29, 2025

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