Server- Summer 25

As a Server at Crystal Mountain, your main responsibilities will include greeting guests, taking orders, serving food and beverages, and ensuring that diners have an exceptional experience. You will also be responsible for setting up and cleaning service areas, maintaining cleanliness, and adhering to all health and safety regulations established by the Washington State Liquor and Cannabis Board and the Health Department.

To become a Server at Crystal Mountain, applicants must hold a valid M.A.S.T. Class 12 or 13 Permit and a Washington Food Worker Card. Additionally, candidates should have at least two years of professional experience in the food and beverage industry and a basic understanding of Point of Sale systems, enabling efficient order processing.

The Server position at Crystal Mountain offers fantastic perks such as a free Alterra season pass, discounts on food, beverages, ski and snowboard rentals, and more. Employees can enjoy free access to Alterra Mountain destinations during time off and significant discounts on gear and accessories, making this a perfect job for outdoor enthusiasts.

The work environment for Servers at Crystal Mountain is dynamic and filled with excitement. You’ll be part of a team that values camaraderie and a fun atmosphere while working in our beautiful National Forest surroundings. The role requires interaction with guests, ensuring their needs are met, and contributing to a welcoming dining experience.

Yes, Crystal Mountain offers employee housing for eligible positions, providing a convenient option for those looking to immerse themselves fully in the mountain experience while also taking on their responsibilities as a Server. This makes it easier to enjoy the beautiful mountain environment without the stress of commuting.

When faced with a busy shift, it is crucial to prioritize tasks effectively. Start by assessing immediate needs, such as greeting guests and taking orders, then focus on serving meals and refilling drinks. Good organization and pre-planning can also help—set up your station efficiently to minimize movement and maximize speed.

When addressing guest complaints, it’s important to remain calm and listen actively to their concerns. Acknowledge their feelings, apologize if necessary, and take steps to resolve the issue promptly. If it’s something beyond your authority, involve the Restaurant General Manager to ensure the guest feels valued and satisfied.

To ensure a positive guest experience, open communication is key. This includes greeting guests warmly, being attentive to their needs, and remembering any special requests. Additionally, having extensive knowledge of the menu and being able to make recommendations can enhance their dining experience.

Ensuring compliance with Washington State food safety regulations starts with having a clear understanding of these laws. During service, it’s essential to handle food and beverages safely, maintaining cleanliness in your work area and ensuring that all food is stored and prepared correctly according to health guidelines.

I have basic knowledge of P.O.S. systems, which I gained from previous roles. I’m comfortable with processing orders, handling transactions efficiently, and managing payments, ensuring a smooth and speedy experience for our guests.

I once had a guest with dietary restrictions. Understanding their needs, I took extra time to explain the menu options and ensured their meal was prepared exactly to their specifications. They appreciated the effort, which encouraged them to return, reflecting the importance of attentive service.

Managing stress involves a mix of organization and staying calm. I make a game plan for busy periods, focusing on one task at a time while maintaining clear communication with my teammates to ensure everything runs smoothly. Often, taking a brief moment to regroup can help.

If I observed a coworker not adhering to food safety practices, I would first gently remind them about the correct procedures in a private manner. If the behavior persisted, I would inform a manager to ensure that proper safety standards are upheld for the benefit of our guests.

Staying motivated in a physically demanding role like serving involves focusing on the positive aspects of the job, such as the guest interactions and the rewarding feeling of providing excellent service. Additionally, appreciating the beautiful surroundings and the opportunity to work with a great team enhances the motivation.

I am excited about the opportunity to work as a Server at Crystal Mountain because of my love for the outdoors and enthusiasm for the ski industry. Joining a passionate team in such stunning surroundings aligns perfectly with my interests, and I’m eager to contribute to creating memorable experiences for guests.