Technical Program Manager III , Amazon One Medical

Description

We are seeking a Technical Program Manager (TPM) for Clinical Effectiveness to lead the development and execution of analytics, population health outreach and reporting capabilities that enhance health outcomes of our members. This individual will serve as the single-threaded owner of this roadmap, partnering closely with the Quality and Clinical Program owners within Clinical Effectiveness (e.g. Impact, Cognitive Health, Clinical Design Lab). Reporting to Senior Quality Leaders, the TPM will play a pivotal role in advancing efficient and effective quality reporting to our health system partners and governing bodies. The TPM will also provide data support to different population health management projects in order to identify opportunities and develop strategies to keep our members healthier.
The successful candidate will collaborate closely with Data Science, Data Engineering, 3P Population Health tool and Product teams to curate proof points and meet stakeholders expectations. Additionally, this individual will act as the resident expert on clinical quality data across the organization.
The ideal candidate is a big-picture thinker, self-starter, and analytical thought partner with a keen attention to detail. They thrive in a fast-paced, evolving environment, have a bias toward action, and excel in cross-functional collaboration. As an excellent communicator, they can distill complex and disparate information for various audiences to inform strategic decisions.


Key job responsibilities
- Collaborate with One Medical’s Product team to develop features and data pipelines that align with stakeholder needs.
- Collaborate with 3P Pop Health platform to create efficient and effective population health management modules
- Represent Clinical Effectiveness and engage with data teams and business teams to enhance One Medical’s value proposition.
- In partnership with Clinical Tech Advisors, implement innovative ways to capture, analyze and report members health status to design appropriate intervention for specific population
- Implement reliable processes to strategically reproduce data reports and dashboards to eliminate manual repetitive work
- Manage inter-related programs and projects that support ongoing Clinical Effectiveness goals.
- Own and solve problems by creating cohesion across teams, organizations, and regions.
- Utilize project management, analytical, and process optimization skills to deliver high-impact solutions.
- Develop and prioritize product/feature roadmaps, incorporating clinical, compliance, legal, quality and accessibility requirements.
- Work closely with engineering teams to influence technology choices and architecture trade-offs.
- Participate in product/feature build process, clear project blockers as needed.
- Utilize data insights (e.g., unnecessary imaging, generic drug prescribing, ER visits) to inform strategic programmatic directions and cost saving strategies.
- Support clinical operations and population health objectives

Basic Qualifications

- 5+ years of technical product or program management experience
- 5+ years of analytical, quantitative, communication, and presentations experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Strong systems thinking ability with experience in performance improvement methodologies.

Preferred Qualifications

- Experience building and evaluating system-level technical design
- Experience in system design
- Experience owning/driving roadmap strategy and definition

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.