Technical Sales Representative

⚡ABOUT AMBER

Amber is a new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins. We then provide the technology to shift energy usage to the times when cheaper renewables are available in the grid and export to the grid at times when the price is highest. It’s a cheaper way to buy power, a more rewarding way to sell power, and the fastest way for Australia to reach 100% renewable energy.

We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia towards a renewable future. We are backed by Australia’s leading VCs (including Square Peg Capital and Main Sequence Ventures), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA and Gentrack.

We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 140, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

💻 ABOUT THE ROLE

At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.

As a Technical Sales Specialist you’d be working in a small team talking to prospective customers and educating them about purchasing home solar and battery devices, Amber’s Smartshift automation technology to improve their return on investment while also helping accelerate Australia’s transition to 100% renewables.

• Achieve set sales revenue targets, selling home solar & battery packages to residential customers
• Outbound prospective customers, assessing their needs and explaining how Amber can benefit them
• Understand customer needs, identify potential new opportunities in our product, and provide this feedback to the product and technology teams
• Provide key insights around sign up conversion, conversation trends and blockers
• Work with the marketing team to build and target prospective customers 

• At Amber, we want to hire self-starters who are eager to learn and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:
• You’re a people person - you love interacting with people over the phone and in writing - the idea of doing this all day energises you
• You’re empathetic - you care and want to understand customers' problems
• You’re an excellent communicator - you know the right words and tone to use, whether you’re explaining a concept over the phone, handling a customer complaint or working with an internal stakeholder
• You’re a problem-solver - you embrace challenges, think on your feet, and work strategically to find solutions
• You’re persistent - you can deal with the pressure of a fast-paced and changing environment and resolve difficult situations

• A relevant bachelor’s degree
• Effective communication and interpersonal skills, essential.
• Experience working in sales or similar field, 3 years.
• Experience working in an outbound sales environment
• Ability to achieve set monthly revenue targets
• A history of achieving sales KPI’s
• An understanding of solar & battery technology, costing and installation scenarios 

This is a permanent full-time role based in Melbourne. We’ve embraced a flexible working model with some days work-from-home and some days office based. Our sales team keeps to the same schedule with set days for each.

If this kind of work gets you excited, we'd love to hear from you!

Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

How to Apply:

To apply, please submit your CV and a cover letter.

🎓 Hiring Process:

Our hiring process will be as below:

- A screening interview with our talent team

- Followed by/can be scheduled separately, a time-bound case study exercise that should take no longer than 60 minutes

- A follow-up case study panel interview which will include a chat with our Sales Lead and another member of our Sales team

- A final chat with our General Manager of Sales

We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.

Only shortlisted candidates will be contacted and applications will be accepted only from candidates already based in Melbourne, Australia with full working rights!

No recruitment firms please. We've got this!