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Executive Administrative Assistant - job 6 of 10

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.

The Executive Assistant will give administrative support to up to up to three VPs in Global Risk and Compliance, focusing on supporting the Global Financial Crimes Compliance and US Investigation teams. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GRC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. 

Key Responsibilities

  • Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics.
  • Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.
  • Preparing, reviewing, and processing expense reports, in line with company T&E policy.
  • Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings.
  • Managing e-mails and correspondence in a timely manner.
  • Assisting with timekeeping and payroll duties.
  • Ordering workstations, devices and accessories as needed by the team.
  • Processing invoices and requisitions.
  • Assisting in the management and coordination of compliance-related projects and initiatives.
  • Proactively identify and resolve administrative issues and challenges.

Minimum Qualifications 

  • Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.
  • A keen attention to detail and a sense of urgency in execution and follow-up.
  • Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.
  • Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.
  • Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.
  • Knowledge of MyInfo, Concur Expense & Travel, Ariba Buyer, SharePoint, WebEx, Slack.
  • Excellent written and verbal communication skills.
  • Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.
  • Exudes professional maturity.
  • Bachelor’s degree preferred.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$74950 / YEARLY (est.)
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$49900K
$100000K

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What You Should Know About Executive Administrative Assistant, American Express

Join American Express as an Executive Administrative Assistant and become an essential player in our dynamic Global Risk and Compliance team based in New York City! In this vibrant role, you will provide top-notch administrative support to senior executives, specifically focusing on the Global Financial Crimes Compliance and US Investigation teams. Here, your keen organizational skills will shine as you manage everything from scheduling meetings and planning travel arrangements to preparing expense reports and coordinating compliance projects. The pace can be fast, but if you thrive in a bustling environment, you’re going to love the opportunity to collaborate with some of the best in the industry. Your contributions will not only help streamline operations but will also play a pivotal role in supporting the company's commitment to risk management. If you’re a proactive and resourceful individual who enjoys building strong relationships and navigating through a large organization, this might just be the perfect fit for you. Join Team Amex today, and let’s lead the way together in creating a safe and inclusive environment where every member feels valued and heard!

Frequently Asked Questions (FAQs) for Executive Administrative Assistant Role at American Express
What are the key responsibilities of an Executive Administrative Assistant at American Express?

As an Executive Administrative Assistant at American Express, you’ll be responsible for a variety of critical tasks. From scheduling meetings and managing travel arrangements to preparing expense reports and assisting with compliance-related projects, your role will be essential in ensuring that senior executives can focus on their strategic initiatives. You will also handle emails, correspondence, and assist in onboarding new hires. Your day-to-day will include executing a wide range of administrative tasks while ensuring a seamless operation of the department.

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What qualifications are needed to apply for the Executive Administrative Assistant position at American Express?

To be considered for the Executive Administrative Assistant position at American Express, candidates should have proven experience supporting senior executives, exceptional organizational skills, and a high degree of professionalism. A keen attention to detail and the ability to work independently are vital. Familiarity with tools like Microsoft Office, MyInfo, and Concur Expense & Travel is also desirable. A bachelor's degree is preferred, but practical experience and a proactive attitude can set you apart!

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How does the Executive Administrative Assistant role support the Global Risk & Compliance team at American Express?

In the Executive Assistant role at American Express, you will support the Global Risk & Compliance team by managing vital administrative functions that allow them to focus on risk management and compliance initiatives. You'll help coordinate meetings, facilitate communication, manage reports, and assist with compliance projects, directly contributing to a culture of risk awareness in the organization. Your support helps ensure that the team operates effectively and efficiently within the fast-paced environment of the finance industry.

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What opportunities for professional growth exist for Executive Administrative Assistants at American Express?

At American Express, Executive Administrative Assistants have ample opportunities for professional growth. By working alongside seasoned executives and across various teams, you can gain valuable insights into risk management, financial compliance, and strategic planning processes. The company also prioritizes career development with various training opportunities, mentorship programs, and resources that can help you define and pursue your career path within the organization. Your contributions and performance can lead to advancement opportunities in numerous directions.

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What is the work environment like for Executive Administrative Assistants at American Express?

The work environment for Executive Administrative Assistants at American Express is dynamic and collaborative. You'll find yourself in a fast-paced setting where teamwork is essential, and communication with various business units is ongoing. The commitment to diversity and inclusion means you'll be encouraged to share your perspective and ideas. Plus, the flexibility in work models—whether onsite, hybrid, or virtual—ensures that you can thrive personally while making significant contributions professionally.

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Common Interview Questions for Executive Administrative Assistant
Can you describe your experience supporting senior executives as an Executive Administrative Assistant?

Highlighting your ability to manage schedules, handle confidential information, and your proactive approach to identifying administrative needs showcases your qualifications. Share specific instances where your support significantly enhanced the executives' efficiency and discuss how you navigated any challenges.

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How do you prioritize your tasks in a fast-paced environment?

Discuss your strategy for identifying urgent versus important tasks and your method for maintaining flexibility. Mention tools or techniques you employ to stay organized, such as using digital calendars, to-do lists, or project management software. Providing an example will reinforce your approach.

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How do you handle sensitive information in your role as an Executive Administrative Assistant?

Emphasize your understanding of confidentiality protocols and your commitment to integrity. You might mention training or experiences that have taught you the importance of careful information management, as well as actions you take to safeguard sensitive data.

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What software programs are you proficient in that are relevant to this position?

Talk about specific software like Microsoft Office Suite, including advanced features of Excel and PowerPoint, as well as applications like Concur Expense & Travel. Share examples of how you've used these tools to enhance your productivity or improve processes.

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Can you give an example of a challenging project you managed and the results?

Choose a project that showcases your organizational skills and your ability to work under pressure. Detail the problem, your approach to manage it, the resources you coordinated, and the positive outcome that resulted from your efforts.

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How do you cultivate good relationships with team members and stakeholders?

Discuss your approach to communication and collaboration, showcasing instances where you've built trust and rapport. You might include techniques like regular check-ins, adaptability to different work styles, and fostering a supportive environment.

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What strategies do you employ to manage multiple tasks at once?

Talk about your time management strategies, perhaps mentioning specific tools or techniques, such as prioritization matrices, digital calendars, or project management apps. Include how you've successfully balanced competing priorities in past roles.

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What do you understand about the role of compliance in the financial industry?

Provide a brief overview of the importance of compliance in preventing financial crimes and maintaining regulatory standards. Demonstrating knowledge of basic compliance principles relevant to American Express will show your interest and preparation.

Join Rise to see the full answer
How would you ensure follow-up on important tasks delegated by the executives?

Emphasize your organizational skills by describing systems you have in place for tracking task progress, such as setting reminders, maintaining lists, or communication tactics like regular check-ins with stakeholders for updates.

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Why do you want to work as an Executive Administrative Assistant at American Express?

Convey your passion for supporting teams in a meaningful way and your admiration for American Express’s values and commitment to diversity. Mention how the role aligns with your career goals and your enthusiasm for contributing to their success in risk management.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2318 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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