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Senior Agile Champion - job 7 of 8

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

As an Agile Champion, you will serve as a facilitator for the Content Product Team, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users.  An Agile Champion works with the Product Owner and Engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.  Responsibilities include:

  • Facilitating Agile events that help the Engineering team deliver value incrementally and iteratively
  • Supporting the Program Increment (PI) execution through facilitating team level events and partners with the RTE
  • Supporting he team in achieving the PI objectives
  • Supporting Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories
  • Supporting coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE))
  • Supporting, monitoring, and providing visibility around gaps, impediments, risks, and dependencies
  • Fostering practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances
  • Managing and organizing delivery effectiveness metrics to track progress and improvement over time.

Minimum Qualifications

  • Bachelor’s degree in technology related discipline or equivalent experience preferred
  • 3-5 years of experience with Software as a Service applications, preferably M365
  • Experience participating in Agile, Scrum, or other rapid application development teams is preferred

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$110000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Agile Champion, American Express

Join American Express as a Senior Agile Champion in Phoenix, Arizona, where you can truly lead the way! At American Express, we pride ourselves on being a diverse and inclusive community that values your contributions and supports your growth. In this role, you'll be the heart of the Content Product Team, advocating for Agile practices that ensure we deliver high-quality products to our customers. Picture yourself facilitating Agile events that inspire the Engineering team to work more efficiently while partnering closely with Product Owners and Engineers. Your expertise in Agile principles and scrum methodologies will help our team navigate challenges and seize opportunities for continuous improvement, making a tangible impact on our customers' experiences. Here, you're not just part of a tech team; you're part of a culture that nurtures innovation with the freedom to choose the technology that fits the project. With ample opportunities to enhance your skills and contribute to open-source initiatives, American Express is where you can propel your career forward. Plus, with a robust benefits package including competitive salaries, bonus incentives, and flexible working arrangements, we ensure you find a healthy work-life balance. Embark on a meaningful career journey with us at American Express and see how your role as a Senior Agile Champion can make a difference.

Frequently Asked Questions (FAQs) for Senior Agile Champion Role at American Express
What are the responsibilities of a Senior Agile Champion at American Express?

As a Senior Agile Champion at American Express, your key responsibilities include facilitating Agile events, supporting Program Increment (PI) execution, and working closely with the Product Owner and Engineering teams to adopt Agile methodologies. Your role will involve removing impediments to enhance the workflow and fostering an environment of continuous improvement, ensuring that incrementally delivered products meet user needs.

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What qualifications are needed for the Senior Agile Champion position at American Express?

To qualify for the Senior Agile Champion role at American Express, candidates should ideally possess a Bachelor's degree in a technology-related discipline or equivalent experience. Experience in Software as a Service applications, preferably Microsoft 365, and participation in Agile or Scrum teams for 3-5 years will be essential. A strong understanding of Agile principles and excellent communication skills will also set you apart from other applicants.

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How does American Express support the growth of Senior Agile Champions?

At American Express, the growth of Senior Agile Champions is a priority. We provide dedicated time for professional development, access to extensive training programs, and encourage participation in open-source projects within the tech community. Furthermore, our supportive culture allows Agile Champions to collaborate with talented engineers, enhancing skills and fostering innovation.

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What type of team culture can a Senior Agile Champion expect at American Express?

As a Senior Agile Champion at American Express, you can expect to be part of a collaborative and inclusive team culture. Our environment values each colleague’s voice and encourages decision-making on the technology to use for solving challenges. We believe in open communication, continuous learning, and recognition of contributions, allowing everyone to thrive both personally and professionally.

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What is the expected salary range for a Senior Agile Champion at American Express?

The expected salary range for the Senior Agile Champion role at American Express is between $110,000.00 and $190,000.00 annually, along with bonus incentives and a comprehensive benefits package. Factors such as your location, experience, and job-related qualifications will be considered in determining your exact salary.

Join Rise to see the full answer
Common Interview Questions for Senior Agile Champion
Can you explain your experience with Agile methodologies as a Senior Agile Champion?

Certainly! When responding, highlight specific Agile methodologies you’ve utilized, giving examples of how you implemented them in past projects. Discuss how your facilitation skills impacted team dynamics and performance, and show your understanding of Agile principles and their importance in delivering value.

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What strategies do you use to remove impediments for your team?

Share concrete examples of how you've previously identified and removed obstacles that hindered your team’s progress. Discuss methods such as communicating with stakeholders, organizing workshops, or conducting brainstorming sessions to develop effective solutions that foster a smooth workflow.

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How do you support your team in achieving Program Increment objectives?

Talk about your approach to facilitating team-level events and the importance of regularly reviewing objectives and outcomes. Illustrate how you guide teams in backlog refinement and maintaining a shared understanding of goals to ensure everyone is aligned toward achieving the PI objectives.

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What experience do you have in coordinating across multiple teams?

Reflect on your experience collaborating with teams on Agile Release Trains or similar structures. Provide examples of how you manage dependencies and foster communication to ensure that teams work effectively towards common goals, thus reducing risks and enhancing productivity.

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How do you foster an environment of continuous improvement within your team?

Emphasize your commitment to regular retrospectives and feedback sessions that focus on identifying areas for improvement. Share strategies such as promoting a culture of open communication and encouraging team members to contribute ideas for enhancement to ensure continuous growth.

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What tools do you find most effective in Agile project management?

Discuss various tools like Jira, Trello, or Asana, explaining why you prefer them in managing Agile projects. Focus on features that enhance collaboration and transparency, and how these tools contribute to tracking progress and sharing insights within your teams.

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What techniques do you employ to ensure that user stories are well-defined?

Outline your process for collaborating with Product Owners to ensure user stories meet the definition of done. Discuss techniques like the INVEST criteria (Independent, Negotiable, Valuable, Estimable, Small, Testable) and how these ensure clear understanding and successful delivery of stories.

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Can you provide an example of a successful Agile transformation you led?

Share a detailed example of an organization or team you helped transition to Agile methodologies. Discuss the challenges faced, the steps you took, and how you measured success, emphasizing the value delivered to the team and the organization as a whole.

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How do you drive engagement and participation in Agile events?

Highlight your strategies for fostering participation in Agile ceremonies, such as creating a safe environment for sharing ideas or using interactive techniques. Being approachable and encouraging team collaboration is key to ensuring everyone feels invested in the process.

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What are some common challenges you face as a Senior Agile Champion, and how do you address them?

Discuss typical challenges you’ve encountered, such as resistance to change or lack of understanding of Agile practices. Describe your approaches to mitigate these issues, focusing on education, regular communication, and demonstrating the value of Agile methods.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2270 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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