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Kure CBD & Vape Sales Associate

Description

AMV Holdings, LLC is part of the vapor and e-cigarette industry. Our company manages over 100 retail locations across the United States. Our brands include KURE, Madvapes, Alohma, and MAXX Electronic Cigarettes. We are committed to providing customer service excellence and strive to be among the best in the industry.

Job Description:

AMV Holdings, LLC is seeking a Retail Sales Associate to become an integral part of our team! You will be responsible for making recommendations, selling products, and providing product knowledge to our guests.

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure the product is in stock
  • Operate POS system and cash drawer in order to process transactions; handle money, prepare deposits, and count drawer down each day
  • Investigate and resolve customer complaints
  • Perform daily cleaning to ensure the store remains appealing and welcoming
  • Flexibility to work at other locations in the area as needed


Requirements

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with customers
  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • Knowledge of basic cash handling procedures
  • Basic Math Skills

Job Types: Full-time, Part-time


Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Kure CBD & Vape Sales Associate, Amv Holdings

Are you ready to join a vibrant and fast-paced team at AMV Holdings, LLC as a Kure CBD & Vape Sales Associate in the beautiful Wilmington, North Carolina? Here at AMV Holdings, we proudly manage over 100 retail locations across the United States, including popular brands like KURE and Madvapes. As a Kure CBD & Vape Sales Associate, your role is vital in creating an exceptional experience for our customers. You'll be the friendly face welcoming guests, identifying their needs, and offering tailored product recommendations. Whether you're explaining our range of CBD and vape products or addressing customer inquiries and complaints, your knowledge and expertise will shine through. Keeping our store stock levels in check is crucial, so you’ll monitor inventory and ensure everything is in place for our guests. Plus, your flexibility in assisting at various locations will enrich your experience and the services we provide. Highly valued for your ability to build rapport, you’ll demonstrate excellent communication skills while operating our POS system, handling transactions with precision, and ensuring the cash drawer is balanced. If you thrive in a fast-paced environment and are excited about the vaping industry, we want to hear from you! Join us at AMV Holdings and help us lead the way in customer service excellence while sharing your passion for our products.

Frequently Asked Questions (FAQs) for Kure CBD & Vape Sales Associate Role at Amv Holdings
What are the responsibilities of a Kure CBD & Vape Sales Associate at AMV Holdings?

As a Kure CBD & Vape Sales Associate at AMV Holdings, your main responsibilities include welcoming customers, identifying their needs, and providing expert product knowledge. You will explain products and services, monitor stock levels, and operate our POS system for transactions. Additionally, you'll need to investigate customer complaints, perform daily cleaning tasks to keep the store inviting, and show flexibility by potentially working at different locations.

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What qualifications are needed for the Kure CBD & Vape Sales Associate position at AMV Holdings?

To qualify for the Kure CBD & Vape Sales Associate position at AMV Holdings, candidates should have previous experience in sales or customer service. Strong communication skills, the ability to thrive in fast-paced environments, and knowledge of basic cash handling procedures are essential. Building rapport with customers and strong negotiation skills are also vital for success in this role.

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How does customer service factor into the Kure CBD & Vape Sales Associate role at AMV Holdings?

Customer service is at the heart of the Kure CBD & Vape Sales Associate role at AMV Holdings. As you help customers navigate our selection of products, your focus on understanding their needs and providing personalized recommendations will be key. Your ability to handle complaints graciously and resolve issues will reinforce our commitment to excellence in customer service.

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What type of work environment can a Kure CBD & Vape Sales Associate expect at AMV Holdings?

At AMV Holdings, the work environment is dynamic and fast-paced, ideal for a Kure CBD & Vape Sales Associate who enjoys engaging with customers daily. You'll typically work alongside a team passionate about the vaping and CBD industry, fostering a collaborative atmosphere. Flexibility is also a part of the job, as you may need to cover shifts at different locations.

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What skills can help someone excel as a Kure CBD & Vape Sales Associate at AMV Holdings?

Skills that can help someone excel as a Kure CBD & Vape Sales Associate at AMV Holdings include excellent communication and interpersonal skills, the ability to build rapport with customers quickly, and adept negotiation skills. Being organized, having strong basic math skills, and a knack for addressing customer needs proactively will also support your success in this role.

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Common Interview Questions for Kure CBD & Vape Sales Associate
What attracted you to the Kure CBD & Vape Sales Associate position at AMV Holdings?

When answering this question, be sure to express your enthusiasm for the vaping industry and customer service. Mention how you admire AMV Holdings' commitment to excellence and how your passion aligns with the company’s values.

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How would you handle a difficult customer as a Kure CBD & Vape Sales Associate?

Employ a calm, positive demeanor and highlight your problem-solving skills. Share a specific strategy you would use, such as actively listening to the customer's concern and seeking a resolution that aligns with the company's policies.

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Can you describe a time when you successfully made a sale?

Provide a compelling narrative of a specific sale where you identified customer needs and effectively communicated the benefits of a product. Quantifying your success can leave a strong impression, so try to include any figures related to sales targets or customer satisfaction.

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What do you think is the key to providing excellent customer service in retail?

Focus on the importance of understanding customer needs and the value of building relationships. Mention how personalized service and a welcoming attitude lead to repeat business and positive word-of-mouth.

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How do you stay organized while managing multiple tasks in a retail setting?

Explain your organizational strategies, such as using lists or prioritizing tasks. Discuss how you set goals for each shift and manage time effectively to ensure all responsibilities are met.

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What sales techniques do you believe are most effective?

Discuss techniques that focus on customer engagement, such as asking open-ended questions and concentrating on the benefits of products. Share your perspective on how to read and respond to customer cues.

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What do you know about the vaping industry, and why is it important?

Show your knowledge about trends in the vaping and CBD market. Discuss the importance of regulation, emerging products, and customer mindfulness regarding health and preferences. Your familiarity with the industry reflects your commitment to being a well-informed associate.

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How comfortable are you with operating a POS system and handling cash?

Express confidence in your abilities and mention any previous experience you have had with POS systems. Highlight your understanding of cash handling best practices and the importance of accuracy in transactions.

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How would you contribute to a positive team dynamic as a Kure CBD & Vape Sales Associate?

Talk about the importance of communication, supportiveness, and a positive attitude in fostering teamwork. Describe how you would contribute through collaboration and maintaining a friendly work environment.

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What do you hope to achieve in your role as a Kure CBD & Vape Sales Associate?

Articulate your aspirations, such as improving product knowledge, excelling in sales, and enhancing customer relationships. Discuss how these goals align with the company's objectives and values.

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Full-time, on-site
DATE POSTED
April 4, 2025

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