Position Summary:
Director, Patient Services Ophthalmology
The Director, Patient Services Ophthalmology is responsible for managing the strategic and operational plans for all patient services tactics to support the Ophthalmology product portfolio.
This key role is responsible for all Ophthalmology patient support inclusive of hub services, copay support, patient assistance, and adherence support. As Director, Patient Services Ophthalmology you will have the opportunity to drive an innovative and customized program to remove barriers and create an unmatched experience. The position will provide strategic direction by leveraging deep and broad understanding of Patient Services, competitive monitoring, industry trends and innovation, technology, and cross-functional business knowledge to address business.
Your responsibilities will include, but are not limited to:
Key Responsibilities Include:
Education, Registration & Certification:
Experience
Skills, Knowledge & Abilities:
Physical Demands and Work Environment:
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Travel Requirements:
Benefits and Perks:
Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/ to learn more.
Company Background:
Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.
For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn
EEO Statement:
Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.
For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Are you ready to step into a pivotal role at Apellis Pharmaceuticals as the Director of Patient Services in Ophthalmology? This remote position is an amazing opportunity for someone looking to leverage their expertise in managing patient services strategies and operational plans. In this key role, you will oversee all tactics supporting our Ophthalmology product portfolio, including hub services, copay support, patient assistance, and adherence support. You’ll have the chance to drive innovative, tailored programs that remove barriers and shape an unparalleled patient experience. As a Director, you'll collaborate across various teams including Marketing, Sales, and Market Access to ensure our patients receive top-notch support. You'll utilize your extensive experience — with at least ten years in complex pharmaceutical operations, and ideally three years directly in Patient Services — to manage vendor relationships and optimize performance. If you’re passionate about fostering a collaborative culture and continuously improving patient care services, we want you to lead our future initiatives. Joining Apellis, a pioneer in developing life-changing therapies for challenging diseases, means you’ll be part of something truly transformative. Let’s connect and drive excellence in patient care together!
Established in 2009, Apellis is a clinical-stage biopharmaceutical company focused on the development of novel therapeutic compounds for the treatment of a broad range of life-threatening or debilitating autoimmune diseases based upon complement i...
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