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Key Account Executive - CloudHealth

Position:

Key Account Executive - CloudHealth


Job Description:

What You'll Be Doing:

  • The MSP Partner Manager serves as the single point of contact (SPOC) for large, multi-location, complex Arrow MSPs. As a Global or National Manager for CloudHealth, this position creates selling opportunities within designated strategic customer accounts by building strategic relationships with top management. It is responsible for achieving sales quotas and meeting assigned strategic account objectives.
  • Additionally, the MSP Partner Manager is in charge of recruiting new large MSPs within their region to sell CloudHealth as part of their overall customer solutions.
  • Account Management: Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow MSPs through a very strategic sales plan and process. Has a thorough understanding of the MSP’s needs and the customer’s decision-making hierarchy to proactively assess, clarify, and validate MSP needs on an ongoing basis. Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on CloudHealth solutions selling through an advanced knowledge of Cloud solutions. Grows profit and maximizes margins by selling value-added, long-term solutions. Coordinates the involvement of Arrow personnel; including sales support, service, and management resources, in order to meet account objectives and customers’ expectations. 
  • Quotations and Contract Negotiations: Plan, manage and oversee all the RFQ’s signed off within their assigned customers. Ensure that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Arrow guidelines, policies, and procedures. Directly participates in the review and negotiation of significant contracts. Assist in reviewing customer requests to ensure amendments to the terms and conditions in contracts are carried out. Ensure that all Arrow departments and customer departments have the necessary information to ensure a seamless contract renewal/negotiation process. Has an in-depth, comprehensive understanding of Arrow’s market share in each assigned account, the top competitor’s market share in those accounts and can identify the type of business each competitor is supporting and why. Consistently maintains a dominant market share position in the FinOps space at each assigned account. Takes an innovative and creative approach to action plans and has expert understanding of the customer’s Cloud business at all levels and disciplines of the organization.
  • Relationships: Develop and build influential and strategic relationships at the manager decision-making level, with a goal of building relationships at the senior management and C-level/executive levels. 
  • Working knowledge and relationships with the Hyperscalers is a plus, and working knowledge of MRR and TCV is a requirement.This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For:

  • Guides others in resolving complex issues in specialized area based on existing solutions and procedures
  • Serves as an expert within own discipline
  • Serves as a resource for best practices/quality on functional teams or projects
  • Trains/mentors junior staff

Experience / Education:
Typically requires a minimum of 6 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

Annual Hiring Range/Hourly Rate:

$138,900.00 - $200,204.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.  


Location:

US-CO-Colorado (Remote Employees)



 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.


Time Type:

Full time


Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Average salary estimate

$169552 / YEARLY (est.)
min
max
$138900K
$200204K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Key Account Executive - CloudHealth, Arrow Electronics, Inc.

As a Key Account Executive at CloudHealth, you will embark on an exciting journey where your strategic communication and sales prowess will shine, especially within the fast-evolving realm of cloud solutions. Here, you’ll become the go-to person, known as the single point of contact for our large, multi-location Managed Service Providers (MSPs). Your knack for crafting meaningful relationships with top management will pave the way for new sales opportunities, helping you hit those quotas while also growing the overall business. Your role isn't just about hitting targets; it's about understanding complex needs and creating value-added solutions that resonate with clients. You will carry out the nuances of quotations and contract negotiations, ensuring a seamless process while fortifying Arrow’s competitive market share. Your expertise in Cloud solutions and experience with Financial Operations (FinOps) will be crucial as you work proactively to meet and exceed customer expectations. This isn't just a job; it’s a chance to shape the future of how our clients engage with cloud technology. With CloudHealth, you'll not only mentor others but be part of something greater—an innovative team that values growth and collaboration. The position offers great benefits, including a robust compensation plan and opportunities for professional development. If you're ready to take on a pivotal role and make a difference, CloudHealth is the place for you!

Frequently Asked Questions (FAQs) for Key Account Executive - CloudHealth Role at Arrow Electronics, Inc.
What responsibilities does a Key Account Executive at CloudHealth have?

The Key Account Executive at CloudHealth is responsible for building strategic relationships with large, multi-location MSP accounts, creating selling opportunities, and achieving sales quotas. Additionally, this role involves account management through a strategic sales plan, leading contract negotiations, and coordinating with various team members to ensure customer satisfaction.

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What qualifications are needed for the Key Account Executive position at CloudHealth?

Candidates applying for the Key Account Executive position at CloudHealth typically require at least 6 years of related experience and a 4-year degree or equivalent experience. A strong understanding of Cloud solutions, excellent relationship-building skills at the management level, and knowledge of Managed Service Providers are also important.

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How does CloudHealth promote growth for its Key Account Executives?

CloudHealth encourages professional growth through a supportive environment that includes mentorship opportunities alongside a comprehensive benefits package. The role of Key Account Executive often leads to deeper engagements within the company and the possibility of advancing into higher-level strategic roles.

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What types of clients does a Key Account Executive at CloudHealth typically work with?

A Key Account Executive at CloudHealth typically engages with large, multi-location Managed Service Providers (MSPs), focusing on complex account management and strategic sales planning tailored to the unique needs and decision-making hierarchies of these clients.

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What are the compensation and benefits like for a Key Account Executive at CloudHealth?

At CloudHealth, a Key Account Executive enjoys a competitive financial compensation package which ranges from $138,900 to $200,204 annually, depending on experience and location. In addition, benefits include health coverage options, a 401(k) plan with matching contributions, and opportunities for tuition reimbursement and professional growth.

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Common Interview Questions for Key Account Executive - CloudHealth
Can you explain your experience with Managed Service Providers at CloudHealth?

When discussing your experience with Managed Service Providers, focus on specific examples illustrating how you've successfully created value, managed relationships, and overcome challenges. Highlight quantitative results wherever possible to showcase your impact.

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How do you approach building relationships with executive-level stakeholders?

To build relationships with executive-level stakeholders, it's essential to be personable yet professional. Demonstrate how you listen to their needs, provide valuable insights, and consistently follow up to foster trust and engagement. Share an example of a successful relationship you've developed.

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What strategies do you use to meet and exceed sales quotas?

Discuss your strategic approach to meeting sales quotas, including setting clear targets, maintaining a detailed sales pipeline, and regularly analyzing performance metrics. Provide examples of techniques that have worked for you in previous roles.

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What is your understanding of Cloud Health solutions, and how can you sell them effectively?

To effectively sell Cloud Health solutions, you should articulate your knowledge of the product offerings, identify the unique pain points they resolve for clients, and demonstrate your ability to convey their value proposition clearly and compellingly.

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How do you manage competing priorities among multiple clients?

Managing competing priorities requires excellent organization and communication skills. Explain how you develop prioritization frameworks, maintain regular communication with your clients, and utilize project management tools to stay on top of tasks.

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Describe your experience with contract negotiations.

Share your approach to contract negotiations, emphasizing your ability to advocate for your client's needs while ensuring a win-win outcome. Provide an example of a complex negotiation you've led and the strategies you employed.

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How do you stay updated on market trends and competitors?

Keeping up with market trends requires a proactive approach. Discuss your strategies for staying informed through industry news, networking, attending webinars, and engaging in professional groups that provide insights into competitors and market dynamics.

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Can you provide an example of a time you turned a dissatisfied client into a satisfied one?

Share a specific case where you turned around a client's negative experience. Highlight the steps you took to listen, resolve their issues, and implement solutions that resulted in improved satisfaction and retention.

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What are your thoughts on teamwork within the sales process?

Emphasize the importance of collaboration in the sales process. Discuss your experiences working closely with cross-functional teams, the communication practices you value, and how teamwork has led to successful client outcomes.

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What role do you believe technology plays in managing key accounts?

Explain how technology can enhance account management by improving communication, enabling data analysis for informed decision-making, and streamlining processes to deliver better service. Provide examples of tools you've used and their benefits.

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EMPLOYMENT TYPE
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DATE POSTED
April 4, 2025

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