How We Work: Core Principles at ASAPP
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
We're actively looking for a Research Scientist specializing in Natural Language Processing (NLP) and Machine Learning (ML) to join our growing team. In this role, you will work on advancing the science of NLP and ML to build domain-specific, real-world AI solutions. You will have the opportunity to leverage the massive amounts of data generated by our products to ask fundamental research questions, while deploying AI features into real-world applications.
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance.
The pay range for this role is $190,000-240,000 annually
- For Sales positions: this role is eligible to earn commissions and eligible to participate in ASAPP's equity plan.
- For Non-Sales positions: this role is eligible to participate in ASAPP's equity plan.
The actual salary may be different depending upon non-discriminatory factors such as qualifications, experience, and other factors permitted by law. The range listed is just one component of ASAPP’s total compensation package; other rewards may include short- and long-term incentives, including the benefits listed above. #LI-CM1 #LI-Remote
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Are you a passionate Research Scientist with a flair for Natural Language Processing (NLP) and Machine Learning (ML)? If so, ASAPP in New York City is the place for you! At ASAPP, we are on a mission to revolutionize customer experiences through the power of AI, and we want you to be part of this exciting journey. Our culture is built around core principles like customer obsession and relentless innovation, creating an environment where collaboration thrives. In this role, you'll dive deep into hands-on research and work on practical applications of NLP and ML. You'll lead impactful projects, exploring real-world AI solutions, and guide cross-functional teams in turning research findings into enhanced customer experience features. Your contributions will be backed by a robust support system, where documentation and publication are encouraged. You'll also play a pivotal role in mentoring junior researchers, helping them sharpen their skills. So, if you're ready to take your expertise to the next level and work alongside some of the brightest minds in tech, apply to become a Research Scientist at ASAPP, where each day offers new challenges and opportunities for growth. This is not just another job; it’s a journey that promises both professional and personal enrichment.
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If you are interested in working with us, please visit our careers page at https://www.asapp.com/careers.
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