As a Data Operator at Aston Carter, your key responsibilities include utilizing Microsoft Outlook and Excel daily, answering and directing incoming calls to the appropriate departments, and adding service tickets. You will also monitor incoming security signals according to established SOPs, and complete various clerical tasks such as data entry and order entry.

To excel as a Data Operator at Aston Carter, candidates should possess strong customer service skills, proficiency in Microsoft Office, particularly Excel and Outlook, prior phone experience, and excellent typing and clerical skills. A reliable and dependable nature with a strong attendance record is also essential.

The Data Operator position at Aston Carter is a second shift role that runs from 3 PM to 11 PM. This schedule accommodates those who may prefer working later in the day and allows for a casual work environment.

Data Operators at Aston Carter are offered comprehensive benefits including medical, dental, and vision coverage, a 401(k) retirement plan with both pre-tax and Roth options, life insurance, and health spending accounts. Other benefits may include transportation benefits and a robust employee assistance program.

At Aston Carter, the work environment for a Data Operator is casual and friendly. Employees are encouraged to wear comfortable clothing like jeans and shirts while engaging in meaningful work. The position is fully onsite in Evansville, Indiana, fostering a collaborative atmosphere among colleagues.

When discussing your experience with Microsoft Excel, be specific about the functions and tasks you have performed. Mention any data analysis, creating spreadsheets, or managing databases, and how your skills will help in your role as a Data Operator at Aston Carter.

In answering this question, outline your understanding of workflow and communication. Provide examples of how you would ensure the caller reaches the appropriate department quickly and accurately while maintaining a professional demeanor.

Share a concrete example where you successfully juggled various responsibilities. Highlight your time management strategies, prioritization skills, and how you maintained quality in your work even under pressure.

Explain your approach to data entry and management. Discuss the methods you utilize to verify and double-check information, including any tools or processes that facilitate accuracy in your role at Aston Carter.

Reflect on key qualities such as attention to detail, strong communication skills, or a customer-focused mindset. Provide reasoning for your choice and how it relates to being effective in the Data Operator role at Aston Carter.

Articulate how you would remain calm and listen carefully to the customer's concerns. Detail the steps you would take to resolve their issue while maintaining professionalism, showcasing Aston Carter’s commitment to customer service.

Discuss the importance of collaboration and open communication in your work as a Data Operator. Cite specific experiences where teamwork has led to positive outcomes, fostering a supportive environment at Aston Carter.

Outline your methods for evaluating tasks based on urgency and importance. Discuss how you use tools or techniques to manage your workflow efficiently and meet deadlines in the role at Aston Carter.

Share your enthusiasm for the role and company by mentioning specific reasons such as their commitment to diversity and inclusion, the opportunity for growth, or the company’s positive work culture that aligns with your career goals.

Explain how you adapt to new tools or processes effectively. Discuss methods such as hands-on practice, seeking help from colleagues, or utilizing available resources to ensure that you can quickly become proficient in your role at Aston Carter.