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Sr. eDiscovery Process Manager, GBS Legal Services

Sr eDiscovery Process Manager, GBS Legal Services

Location: Wilmington, DE

Introduction to role

AstraZeneca (AZ) has a bold aspiration to improve the lives of 200 million patients by delivering 20 new medicines by 2030. This role is critical in contributing to AZ’s long-term ambition. Global Business Services (GBS) is growing to support critical functions across the whole enterprise. The eDiscovery Process Manager will be responsible for maintaining our end-to-end project management across our current and future services. This includes defining processes and workflows, establishing roles and responsibilities, creating documentation, and establishing training programs. The eDiscovery Process Manager will build structures and workflows for knowledge management and continuous improvement. In addition to building new processes, this person will be responsible for line management of project managers, including case assignment and determining resource demands. The eDiscovery Process Manager will also play a key role in the expansion of the department's service offerings, driving progress in all the above areas. By improving and standardizing our processes, this person will play a crucial role in moving work to resources in our hub locations, including in Poland and Mexico.

The eDiscovery Process Manager will also own our relationships with third parties, such as eDiscovery vendors and resource providers. This role may also include responsibility for specific ad hoc projects to strengthen the department's capabilities, including collaborating with IT on new technology. This role will report to the GBS Director of Legal Services.

Accountabilities

  • Day to day oversight of the project management function
  • Provide guidance on case-specific eDiscovery needs including (but not limited to) eDiscovery strategy and workflows, reviewing ESI protocols, and implementation of technology
  • Own and maintain relationships with eDiscovery vendors serving as the main point of contact
  • Work with procurement to update/negotiate contracts for eDiscovery vendors
  • Collaborate with Legal, Compliance, and HR collaborators to find opportunities for GBS collaboration
  • Work with capability leads across GBS to align Legal, Compliance, and HR opportunities to existing capabilities where applicable
  • Promote AstraZeneca principles “we play to win”, “we are entrepreneurial” and “great place to work” in stakeholder engagement.
  • Act as an ambassador for GBS as a whole when interacting with all stakeholders

Essential Skills/Experience

  • Bachelor’s degree or equivalent 8 years of legal experience
  • At least 6-10 years of experience in eDiscovery operations
  • Deep understanding of the litigation process and litigation support requirements
  • Ability to operate in a dynamic environment with shifting priorities
  • Ability to work in a team environment
  • Knowledge of key industry standards and regulations that influence Legal, Compliance, and HR
  • Strong written and verbal communication skills
  • Must have passion for continuous process improvement

Desirable Skills/Experience

  • Juris Doctor preferred
  • Strong interpersonal and leadership skills to build relationships with key stakeholders across cultures

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Feel rewarded and appreciated for your commitment. In our science and research-driven business, it's easy to see how our role contributes to AstraZeneca's journey. We have a strong approach to recognition, celebrating our successes collectively across the business. And our generous benefits package showcases the business's appreciation of our long-term commitment.

Ready to make a difference? Apply now!

Date Posted

08-Apr-2025

Closing Date

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Sr. eDiscovery Process Manager, GBS Legal Services, AstraZeneca

As a Senior eDiscovery Process Manager at AstraZeneca in Wilmington, DE, you'll find yourself at the heart of a transformative journey. AstraZeneca aims to revolutionize the pharmaceutical landscape, and your role is vital in this ambitious vision to improve the lives of 200 million patients by 2030. In this position, you'll oversee end-to-end project management of eDiscovery services, crafting and optimizing workflows that streamline processes across the organization. Your responsibilities will include defining workflows, creating documentation, and establishing training programs while also managing a talented team of project managers. You'll thrive in a dynamic environment, fostering relationships with eDiscovery vendors and collaborating with cross-functional teams to enhance service offerings. As you tackle various ad hoc projects with IT, your contributions will directly bolster AstraZeneca's capabilities in providing essential legal services. You'll act as an ambassador for Global Business Services (GBS), embodying key principles like entrepreneurship and teamwork. We value your voice, and your passion for continuous improvement will help shape the future of our eDiscovery function. If you’re ready to embrace challenges and drive change in a stimulating work environment, we invite you to step into this pivotal role and make a significant impact at AstraZeneca. Join us in this extraordinary journey where your talents will help create life-changing medicines.

Frequently Asked Questions (FAQs) for Sr. eDiscovery Process Manager, GBS Legal Services Role at AstraZeneca
What are the main responsibilities of a Sr. eDiscovery Process Manager at AstraZeneca?

The Senior eDiscovery Process Manager at AstraZeneca is primarily responsible for overseeing the project management function within the eDiscovery services. This includes defining processes and workflows, managing case-specific needs, and maintaining relationships with eDiscovery vendors. You'll also be involved in enhancing service offerings and ensuring continuous process improvement.

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What qualifications are needed for the Sr. eDiscovery Process Manager role at AstraZeneca?

To qualify for the Sr. eDiscovery Process Manager position at AstraZeneca, candidates typically need a Bachelor’s degree or an equivalent amount of legal experience, along with 6-10 years in eDiscovery operations. Strong communication skills, an understanding of the litigation process, and a passion for continuous improvement are also essential.

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How does the Sr. eDiscovery Process Manager at AstraZeneca contribute to team collaboration?

In the role of Sr. eDiscovery Process Manager at AstraZeneca, you will collaborate closely with Legal, Compliance, and Human Resources to identify opportunities for enhanced collaboration across teams. Your efforts in stakeholder engagement and promoting GBS principles will foster a cohesive team environment and drive innovative solutions.

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What skills are essential for success in the Sr. eDiscovery Process Manager position at AstraZeneca?

Essential skills for success in the Sr. eDiscovery Process Manager role at AstraZeneca include strong verbal and written communication skills, a comprehensive understanding of litigation support requirements, and the ability to handle shifting priorities in a dynamic environment. Interpersonal and leadership skills are also crucial for building relationships across diverse teams.

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What does a typical day look like for a Sr. eDiscovery Process Manager at AstraZeneca?

A typical day for a Sr. eDiscovery Process Manager at AstraZeneca involves overseeing project management tasks, providing guidance on eDiscovery strategies, and liaising with eDiscovery vendors. You'll engage in continuous process improvement initiatives, manage team assignments, and collaborate with various departments to execute effective legal services.

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Common Interview Questions for Sr. eDiscovery Process Manager, GBS Legal Services
Can you describe your experience with eDiscovery operations?

In your response, detail your years of experience, any leadership roles you've held, and specific projects that highlight your expertise in eDiscovery. Mention your familiarity with tools and technologies relevant to the field.

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How do you manage shifting priorities in a fast-paced environment?

Share examples that demonstrate your adaptability and organizational skills. Discuss how you set priorities, manage time effectively, and communicate with your team to ensure that all critical tasks are completed on schedule.

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What strategies do you use for building relationships with stakeholders?

Emphasize your interpersonal skills and provide examples of how you engage with different stakeholders. Discuss your approach to understanding their needs and maintaining open lines of communication.

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What role does continuous improvement play in eDiscovery management?

Explain your philosophy regarding continuous improvement. Share specific examples of how you've implemented changes in previous roles that led to more efficient processes or better outcomes in eDiscovery projects.

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Can you provide an example of a successful eDiscovery project you've managed?

Describe a specific project, outlining your role, the challenges faced, and the outcomes achieved. Focus on your contributions and how they led to improvements in the eDiscovery process.

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How do you ensure compliance with legal standards in eDiscovery?

Discuss your understanding of relevant regulations and standards. Illustrate how you ensure compliance in projects by setting protocols, training teams, and monitoring adherence to legal requirements.

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In what ways do you collaborate with IT on eDiscovery initiatives?

Highlight your experience working with IT teams on technology implementations. Discuss how you have partnered with them to leverage new tools or platforms for improving eDiscovery processes.

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How do you handle vendor management in your role?

Describe your approach to vendor management, including contract negotiation and relationship maintenance. Provide examples of how you've ensured vendor performance met your organization’s standards.

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What methods do you use for training team members on eDiscovery processes?

Discuss your training approach, which may include creating documentation, leading workshops, or mentoring staff. Share your experiences in developing successful training programs.

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Why do you want to work as a Sr. eDiscovery Process Manager at AstraZeneca?

Express your enthusiasm for the company’s mission and how your skills align with the role. Discuss your commitment to making a positive impact in the pharmaceutical industry and how you envision contributing to AstraZeneca's vision.

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AstraZeneca is one of the world’s most exciting bio-pharmaceutical companies. From scientists to sales, lab techs to legal we’re on a mission to turn ideas into life-changing medicines that improve patients’ lives and benefit society. We’re consta...

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DATE POSTED
April 10, 2025

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