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Sales Engineer, USA West

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

Why is this role important for us? 🔗

  1. We started as a data team ourselves, and we want to be the kind of partner that we would have liked to have ourselves! This principle guides all our values and business decisions. For example, we are open by default — built on open APIs, fully open architecture, publicly available documentation, no lock-ins, etc.

  2. We fundamentally believe that the most important role of our sales and go-to-market team is to help customers solve problems and play the role of a trusted advisor. Sometimes this might mean turning customers away and even recommending other solutions. Even if we lose some revenue in the short term by doing so, we believe that doing right by the customer is always the right thing to do.

  3. Our GTM team has been growing rapidly to meet customer demand and we’re looking for talented Sales Engineers to help build and mature our sales engineering function.We're looking for someone who's passionate about solving problems, loves all things data, and is looking for a high-impact role in a fast-growth startup.

Your mission at Atlan ⭐️

  1. You will build strong relationships with stakeholders inside the organisations, from CDOs and Data Platform leaders on one hand to data engineers and analysts on the other. Your goal will be to understand the problems they're aiming to solve.

  2. You will be the trusted advisor for data teams on their journey to building a modern data platform.

  3. You'll evangelise Atlan and the broader principles of an agile data culture to the broader data community.

  4. You'll do whatever it takes to arm customers with all the information they need to make a decision about bringing on Atlan as a part of their daily workflows — from setting up customised demo flows to running trials and POCs, office hours, and more.

  5. You will be our eyes and ears on the ground, constantly hearing customer feedback and working closely with our product team to incorporate feedback into the product roadmap.

What makes you a match for us? 😍

  1. Data background: Prior experience as a Sales Engineer, or Technical Data Practitioner in customer-facing roles (minimum 7 years).

  2. Industry: Prior experience working with data technology.Technical expertise: You are proficient in SQL and RestAPI's and can ideally programme in Python, Java, Go or another language.

  3. Strategic accounts: You will need experience with Enterprise/Strategic customers, dealing with complex sales cycles and multi stakeholder deals.

  4. Problem solving: You love to nerd out on technical problems and find creative, out of the box solutions to customer problems.Strong communication and stakeholder management skills.

  5. Entrepreneurial mindset: You're excited about the opportunity to build a company from the ground up.

Why Atlan for You?

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

  1. Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

  2. Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

  3. A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer
At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.

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CEO of Atlan
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Prukalpa Sankar and Varun Banka
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What You Should Know About Sales Engineer, USA West, Atlan

Are you passionate about data and eager to make a significant impact? Join Atlan as a Sales Engineer in the USA West! At Atlan, we’re revolutionizing how organizations manage their data chaos and helping teams achieve incredible results. We're proud to be the world’s first active metadata platform, and we're dedicated to transforming data challenges into opportunities for collaboration and clarity. In this role, you'll engage with prominent stakeholders across industries, from CDOs to data engineers, assisting them on their journey to modernizing their data platforms. You'll also evangelize our innovative principles, providing tailored demos and establishing valuable feedback loops with our product teams. With at least seven years of experience in data technology, strong SQL skills, and a knack for problem-solving, you’ll thrive in a vibrant environment where you get to take ownership from day one. At Atlan, we believe in fostering a community where diverse perspectives drive innovation and creativity, and we're committed to providing limitless opportunities for growth. If you're ready to embark on a transformative journey, you might be the perfect fit for our team here at Atlan!

Frequently Asked Questions (FAQs) for Sales Engineer, USA West Role at Atlan
What are the main responsibilities of a Sales Engineer at Atlan?

As a Sales Engineer at Atlan, your primary responsibilities include building strong relationships with stakeholders across organizations, understanding their data challenges, and acting as a trusted advisor. You'll be involved in setting up tailored demos, running trials, and gathering customer feedback to inform product development. This role is crucial in helping customers unlock the full potential of their data while promoting Atlan’s agile data culture.

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What qualifications are required to be a Sales Engineer at Atlan?

To qualify for the Sales Engineer position at Atlan, you should possess a minimum of seven years of experience in customer-facing roles related to data technology. Proficiency in SQL and REST APIs is essential, and knowledge of programming languages like Python, Java, or Go will set you apart. Experience with enterprise customers, complex sales, and an entrepreneurial spirit are also highly valued.

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How does Atlan define success for a Sales Engineer?

At Atlan, success for a Sales Engineer is defined by your ability to understand customer needs and build strong, lasting relationships. The role is centered around helping customers solve their data problems and effectively communicating the value of Atlan's solutions. Your impact will be assessed through customer satisfaction, feedback, and the successful adoption of our platform in their workflows.

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What skills are crucial for a Sales Engineer at Atlan?

Key skills for a Sales Engineer at Atlan include strong communication, stakeholder management, and problem-solving capabilities. You should be comfortable with technical discussions while being able to convey complex ideas in an understandable way. A background in data technology and a proactive approach to building relationships are also important for thriving in this role.

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What does the work culture look like for a Sales Engineer at Atlan?

The work culture at Atlan is dynamic and collaborative, emphasizing open communication and innovation. As a fully remote company, you'll enjoy flexibility while being part of a global data community. The culture is centered around ownership, diversity, and continuous learning, encouraging you to bring your authentic self to work and contribute to our mission of transforming data collaboration.

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Common Interview Questions for Sales Engineer, USA West
Can you describe your experience with sales cycles in data technology?

In answering this question, focus on specific examples where you've successfully managed sales cycles in previous roles. Highlight your experience with enterprise customers, emphasizing how you navigated complex deals and multi-stakeholder dynamics. Discuss strategies you used to ensure customer satisfaction and closure.

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How do you approach problem-solving for customer data challenges?

When discussing your approach to problem-solving, illustrate with examples that show your analytical skills and creativity. Highlight how you gather data, consult with stakeholders, and brainstorm innovative solutions to meet customer needs. It's key to showcase your ability to think outside the box and develop tailored responses.

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What motivates you to work in a startup environment?

Express your enthusiasm for the dynamic nature of startups, where you can make a tangible impact. Discuss how you thrive in fast-paced environments and enjoy the opportunities for rapid growth, innovation, and collaboration with talented individuals. Showing a passion for building something from the ground up can resonate well with interviewers.

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How do you keep up with industry trends in data technology?

Convey your commitment to continuous learning by mentioning resources like blogs, podcasts, webinars, and industry conferences you follow. Discuss how you actively engage with the data community, whether it’s through networking or contributing to open-source projects, demonstrating your dedication to staying informed and involved.

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Describe a situation where you turned a frustrated customer into a satisfied one.

Illustrate a specific instance where you effectively turned around a customer situation. Focus on how you actively listened to their concerns, worked swiftly to resolve issues, and implemented solutions that exceeded their expectations. Highlight your communication and relationship management skills throughout the process.

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What strategies do you use when conducting product demonstrations?

Share how you tailor demonstrations to the specific needs of the audience. Discuss the importance of understanding customer pain points and highlighting relevant features of the product. Emphasize engaging clients with interactive demos that encourage participation and feedback, ultimately leading to deeper connections.

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How do you ensure strong communication with various stakeholders?

Discuss how you prioritize active listening and adaptability in communication. Share methods like regular updates, collaborative tools, or feedback sessions to maintain clarity and alignment with various stakeholders, ensuring everyone is on the same page about project goals and customer expectations.

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What role do you think a Sales Engineer plays in customer success?

Highlight the pivotal role a Sales Engineer plays as a bridge between technical teams and customers. Discuss how you not only provide product knowledge but also guide customers through their journey, helping to achieve their objectives and ensuring that they derive maximum value from the product over time.

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Can you provide an example of a challenge you faced in a sales role and how you overcame it?

Share a particular challenge you faced, detailing the situation, your approach to overcoming it, and the ultimate outcome. This could relate to managing a difficult client, navigating internal roadblocks, or competing against rival products. This shows resilience and problem-solving skills.

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What do you believe sets Atlan apart from other data technology companies?

In your response, identify unique aspects of Atlan's offerings, such as the active metadata platform or its commitment to an open culture. Discuss how these values resonate with your own beliefs and explain how you see Atlan facilitating superior data collaboration compared to its competitors.

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To help data teams do more, together! 💪

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Full-time, remote
DATE POSTED
March 18, 2025

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