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Food and Beverage Manager

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

The targeted compensation range for this full time year round, exempt position is $70,000-$90,000/year. The position offers a competitive compensation package presented by Auberge Resorts Collection and is eligible for an annual incentive bonus.

Job Description

Oversee and influence the service and culture of our dining operations.  As a passionate, creative and energetic leader, ensure an excellent guest experience by directing, implementing and maintaining service standards and motivating and guiding members of the team.  

  • Be curious about the latest in food and beverage styling and design.
  • Plan and execute all aspects of service delivery and oversee day-to-day operations.
  • Ensure high standards are maintained by providing the team with ongoing training, coaching and guidance. 
  • Monitor and assess quality, service and guest satisfaction trends and make adjustments accordingly.
  • Remain personally responsible for maximizing quality levels of product and service, and guest satisfaction
  • Develop and supervise all F&B team members, delivering motivational and inspirational daily rallies
  • Ensure that all Food & Beverage Standards are being adhered to
  • Work alongside team members to create a culture of teamwork and service excellence

Qualifications

  • Three years’ experience in managing food and beverage operations.
  • Proven experience in driving a profitable operation and managing F&B teams.
  • Experience executing events in a variety of settings with a keen eye for detail.
  • Aptitude for financial management, financial reports and analysis.
  • Demonstrated track record of strong attention to detail and effective communication skills.

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is January 1st, 2024. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Auberge Resorts Glassdoor Company Review
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CEO of Auberge Resorts
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Mark Harmon
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Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food and Beverage Manager, Auberge Resorts

Join Hotel Jerome as a Food and Beverage Manager and become part of a legendary institution in the heart of Aspen! Since 1889, our hotel has welcomed captivating personalities and guests seeking unforgettable experiences. We are on the lookout for a passionate, creative, and energetic leader who will enhance our dining operations and ensure that our guests receive nothing less than exceptional service. In this full-time year-round role, you’ll oversee the service and culture of our dining experiences, planning and executing seamless service delivery while motivating and guiding our amazing team. You'll be curious about the latest trends in food and beverage styling, conducting ongoing training, and inspiring your team with motivational rallies. Your expertise will help us monitor quality, service, and guest satisfaction, making necessary adjustments to elevate their experiences. To thrive in this role, you'll need at least three years of experience in managing food and beverage operations, a history of successful financial management, and keen attention to detail. We pride ourselves on creating a culture of teamwork and service excellence, where all team members are valued. Along with a competitive compensation package ranging from $70,000 to $90,000/year, our benefits include health care plans, 401(k) contributions, and company stay discounts! We can’t wait for you to bring your unique flair to Hotel Jerome and help us continue our legacy of unforgettable service.

Frequently Asked Questions (FAQs) for Food and Beverage Manager Role at Auberge Resorts
What are the responsibilities of the Food and Beverage Manager at Hotel Jerome?

The Food and Beverage Manager at Hotel Jerome is responsible for overseeing the service and culture of the dining operations, ensuring a premium guest experience through service standards, training team members, and managing daily operations. This includes monitoring service quality and guest satisfaction as well as innovating to enhance overall dining experiences.

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What qualifications do I need to become a Food and Beverage Manager at Hotel Jerome?

To become a Food and Beverage Manager at Hotel Jerome, candidates need to have at least three years of experience managing food and beverage operations, a proven record in driving profitable operations, and strong financial management skills. Effective communication abilities and a keen eye for detail are also essential.

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How does Hotel Jerome ensure high standards in food and beverage service?

Hotel Jerome ensures high standards in food and beverage service by providing ongoing training and coaching to team members, conducting regular assessments of service quality, and making adjustments based on guest satisfaction trends. The Food and Beverage Manager plays a pivotal role in maintaining these standards.

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What benefits does Hotel Jerome offer to its Food and Beverage Manager?

The benefits for the Food and Beverage Manager at Hotel Jerome include a competitive salary, performance-based bonuses, generous paid time off, comprehensive health care plans, a 401(k) plan with employer contributions, and exclusive employee discounts. This comprehensive benefits package supports the well-being of our team.

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What is the hiring process for the Food and Beverage Manager position at Hotel Jerome?

The hiring process for the Food and Beverage Manager at Hotel Jerome typically includes submitting an application, followed by interviews that assess both technical skills and cultural fit. Candidates may also be asked to provide examples of previous successful management experiences and demonstrate their passion for food and beverage excellence.

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Common Interview Questions for Food and Beverage Manager
What experience do you have in managing food and beverage operations?

Discuss your previous roles, emphasize specific responsibilities you held, such as overseeing staff, managing budgets, or enhancing guest experiences, and provide examples of how those experiences have equipped you for the Food and Beverage Manager position at Hotel Jerome.

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How do you ensure a high standard of service in dining operations?

Explain your approach to training and motivating staff, monitoring service quality, and incorporating guest feedback. Emphasize your commitment to continuous improvement and how that aligns with the standards at Hotel Jerome.

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Can you describe a successful event you managed and what made it successful?

Share a specific event, detailing your planning process and the execution of the event. Highlight the key factors that contributed to its success, such as teamwork, attention to detail, or guest interactions, which would resonate well with Hotel Jerome's focus on exceptional experiences.

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How do you handle difficult situations or complaints during service?

Illustrate your conflict resolution skills by describing a specific incident. Explain how you calmly addressed the situation, ensured the guest felt heard, and took the necessary actions to resolve the issue, demonstrating your customer service philosophy.

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What trends do you see shaping the future of the food and beverage industry?

Share insights into current trends such as sustainability, health-focused menus, or technology in dining experiences. Explain how those trends can be integrated into Hotel Jerome’s operations, aligning with the hotel’s commitment to excellence.

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How do you develop and maintain a strong team in a high-pressure environment?

Discuss your leadership style and strategies for team building, such as creating a supportive environment, encouraging open communication, and recognizing achievements, all of which are vital for fostering a collaborative team at Hotel Jerome.

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What methods do you employ to track financial performance?

Describe your experience with financial management and reporting. Explain how you analyze revenue streams, control costs, and implement strategies for profitability, which are crucial skills for the Food and Beverage Manager role.

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How do you stay updated with the latest food and beverage trends?

Share specific publications, networks, or training programs you follow to stay informed. Emphasize your proactive attitude towards learning and how you plan to incorporate new insights into Hotel Jerome's offerings.

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Describe your experience with vendor management.

Summarize your approach to building and maintaining relationships with suppliers. Discuss your experience negotiating contracts, ensuring quality products, and how these skills will benefit Hotel Jerome.

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What is your approach to creating a memorable dining experience?

Articulate your vision for delivering memorable dining experiences. Touch on aspects like ambiance, staff training, food quality, and guest feedback, and how these elements come together at Hotel Jerome to create lasting impressions.

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Full-time, on-site
DATE POSTED
March 27, 2025

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