Manager, Inside Sales

As the Manager of Inside Sales at Axon, your key responsibilities will include meeting and exceeding monthly and yearly sales targets, coaching and mentoring your team of Account Executives, and leveraging Salesforce.com to monitor performance metrics. You'll also conduct regular one-on-one reviews with your team to identify areas for growth and improvement, all while implementing strategies to enhance cross-functional processes.

To qualify for the Manager, Inside Sales position at Axon, candidates should have at least two years of experience in an Inside Sales Management role and four years in an Inside Sales individual contributor role, preferably within SaaS, Networking, or Telecommunications environments. Proficiency in Salesforce, Microsoft Word, and Excel is essential.

Supporting your team as a Manager, Inside Sales at Axon involves providing continuous coaching, conducting performance evaluations, and fostering an environment of open communication. By using data from Salesforce.com and focusing on individual strengths and weaknesses, you can help develop personalized growth plans for each Account Executive, ensuring they achieve their sales goals.

Axon offers a comprehensive benefits package for the Manager, Inside Sales role, including a competitive salary with uncapped commissions, a 401k with employer match, paid parental leave, medical and dental coverage, as well as wellness support and learning programs. Employees also enjoy discretionary paid time off and a supportive workplace culture.

The team culture for the Manager, Inside Sales at Axon is built on collaboration, motivation, and recognition. As a leader, you will be encouraged to connect with your team members genuinely and to help them unlock their potential within a fast-paced, supportive environment that emphasizes the importance of candid communication and diverse perspectives.

When answering this question, highlight your specific experiences in leading sales teams, mentioning your track record in meeting sales targets and developing team dynamics. Discuss your management style and how you motivate your team, using examples from your past roles.

In responding to this, talk about the metrics you focus on, such as sales revenue, activity standards, and rep performance using tools like Salesforce.com. Emphasize how you regularly review these metrics and adjust strategies to drive continuous improvement.

Discuss effective coaching strategies you implement, such as personalized feedback sessions, role-playing scenarios, and goal setting. Share how you ensure your coaching aligns with overall business objectives and helps team members develop key sales skills.

This is an opportunity to showcase your achievements. Briefly describe a specific sales initiative, your role in its execution, the challenges faced, and the measurable results achieved. Highlight the impact on the sales team and the company.

Address your approach to managing underperformance by discussing your methodologies for identifying issues, having open discussions, and implementing individualized improvement plans. Emphasize your commitment to helping each team member succeed.

Mention the resources you use to keep current on industry developments information such as industry publications, webinars, and professional networks. Talk about how you integrate this knowledge into your team's sales strategies for better results.

Describe how you leverage technology, particularly Salesforce.com, to track sales metrics, manage performance, and streamline communication. Explain how technology enhances your team's efficiency and effectiveness in reaching sales goals.

Focus on the importance of communication and teamwork between departments. Share your strategies for promoting cross-functional collaboration, such as regular inter-department meetings and joint projects, to ensure that everyone's efforts align with the company's goals.

Discuss various motivational techniques, such as recognition programs, incentive contests, and personal development opportunities. Provide examples of how these initiatives have inspired your team and driven sales success.

When answering this, connect your personal values with Axon's mission to Protect Life. Talk about your admiration for the company’s commitment to safety and justice, and how your skills and experience align with the role and the company’s vision.