Banker I- 10th & Bannock

As a Banker I at Banner Bank, your key responsibilities include processing client transactions accurately and efficiently, providing excellent customer service, actively referring clients to bank products and services, and engaging in sales activities through both in-person interactions and phone calls. You'll also be expected to maintain organizational skills and demonstrate reliability and punctuality, contributing as a vital team member.

To qualify for the Banker I position at Banner Bank, candidates should have at least three months of job-related experience, which includes cash handling, client service, and sales. Previous experience as a Teller is preferred but not mandatory. Strong organizational skills, effective communication abilities, and good customer service skills are essential to succeed in this role.

As a Banker I at Banner Bank, you can expect a comprehensive benefits package that includes medical, dental, and vision insurance, long and short-term disability coverage, life insurance, paid vacation and sick time, as well as 11 company-paid holidays. Additionally, you’ll receive a 401k plan with up to a 4% match and tuition reimbursement for your continuing education.

The application process for the Banker I position at Banner Bank is designed to be straightforward. It begins with a simple application followed by a quick assessment to understand your work style. If selected, you’ll participate in a phone interview with a manager or recruiter, followed by an on-site interview with the team, leading to a potential job offer if it’s the right fit for both you and the bank!

The salary for a Banker I at Banner Bank starts at $18 per hour, based on experience, and can go up to $22.23 per hour. This competitive pay is complemented by a range of benefits designed to support your well-being and professional growth.

When answering this question, provide specific examples of your past roles that involved cash handling. Explain the procedures you followed for accuracy and security, and emphasize your attention to detail. Mention any relevant training or tools you utilized to manage cash effectively.

In answering this, highlight your understanding of customer needs and satisfaction. Describe specific instances where you went above and beyond for customers, ensuring they feel valued. Convey your belief that excellent customer service is fundamental to building long-term client relationships.

Discuss how you understand client needs through direct communication and relationship building. Share examples of how you’ve effectively tailored product offerings to match their goals, and stress the importance of listening to clients to ensure they receive the solutions that fit them best.

Address your time management skills by describing specific techniques you use, such as prioritizing tasks based on urgency and client needs. Provide examples of how you’ve balanced serving multiple customers while ensuring each one receives excellent service.

Share a relevant story that demonstrates your problem-solving skills and ability to stay calm under pressure. Discuss the steps you took to resolve the issue and how you communicated with the customer to ensure satisfaction.

Identify key skills such as customer service, communication, organizational skills, and teamwork. Explain how each of these skills contributes to the overall success of the role and mention any personal strengths you possess in these areas.

Emphasize your active listening and empathy skills in resolving client concerns. Describe the steps you would take to understand their issue, communicate effectively, and work towards a resolution that satisfies the client while adhering to bank policies.

Demonstrate your knowledge about Banner Bank’s history, values, and community involvement. Discuss how their commitment to helping clients achieve their financial goals aligns with your own professional values, showcasing your enthusiasm for potentially becoming a part of the team.

Explain that teamwork is crucial in banking for achieving common goals. Share how you collaborate with colleagues on tasks and projects, offer support, and communicate openly to create a positive work environment that benefits both employees and clients.

Focus your response on your motivations for wanting to work with Banner Bank specifically. Touch on their reputation, community involvement, and how their values resonate with you. Highlight your eagerness to contribute to the team and grow within the bank.