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Floating Banker - job 1 of 4

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You’ll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.


More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.


With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.


As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You’ll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.


What you'll do
  • Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
  • Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
  • Perform quality work within deadlines with or without direct supervision.
  • Responsible for working effectively as a team contributor on all assignments.
  • Responsible for maintaining a high level of personal reliability and punctuality.
  • Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
  • Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
  • Responsible for complying with policies, procedures, security requirements, and government regulations.


Education & Certifications
  • H.S. Diploma


Experience & Travel
  • 2 or more years of teller experience including sales experience with established goals (Required)
  • Travel 50%


Knowledge, skills & abilities
  • Possess strong organizational skills and be detail oriented.
  • Basic understanding of PC with Windows based applications and calculator.
  • Basic math, negotiation, and problem solving skills.
  • Possess effective verbal and written communication skills; proper phone and email etiquette required.
  • Possess good interpersonal and relationship building skills. Excellent customer service skills required.
  • Ability to work branch hours.


Compensation & Benefits
  • Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
  • 401k (up to 4% match with immediate vesting)
  • Tuition reimbursement up to $5,250 annually (minimum service requirement)
  • Read more about these and additional benefits at: Employee Benefits | Banner Bank


What you'll do:
  • Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
  • Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
  • Perform quality work within deadlines with or without direct supervision.
  • Responsible for working effectively as a team contributor on all assignments.
  • Responsible for maintaining a high level of personal reliability and punctuality.
  • Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
  • Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
  • Responsible for complying with policies, procedures, security requirements, and government regulations.


Education & Certifications
  • H.S. Diploma


Experience & Travel
  • 2 or more years of teller experience including sales experience with established goals (Required)
  • Travel up to 50% locally


Knowledge, skills & abilities
  • Possess strong organizational skills and be detail oriented.
  • Basic understanding of PC with Windows based applications and calculator.
  • Basic math, negotiation, and problem solving skills.
  • Possess effective verbal and written communication skills; proper phone and email etiquette required.
  • Possess good interpersonal and relationship building skills. Excellent customer service skills required.
  • Ability to work branch hours.


Compensation & Benefits
  • Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
  • Incentive and commission compensation may be awarded for eligible roles
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
  • 401k (up to 4% match with immediate vesting)
  • Tuition reimbursement up to $5,250 annually (minimum service requirement)
  • Read more about these and additional benefits at: Employee Benefits | Banner Bank


$18 - $24.90 an hour

Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.


Please take time to review Banner Bank's Consent & Privacy notice before applying.


Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.


Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Banner Bank Glassdoor Company Review
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CEO of Banner Bank
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Mark J. Grescovich
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What You Should Know About Floating Banker, Banner Bank

Join Banner Bank as a Floating Banker in Folsom, California, and be part of a team that's been redefining banking for over 130 years. With our strong commitment to community support and a reputation for excellence recognized by Forbes and Newsweek, you'll be stepping into a role that truly makes a difference. As a Floating Banker, your primary mission will be to provide exceptional coverage and assistance at various retail branches in your region. Daily travel will be part of your adventure, and you'll act as the welcoming face of the bank, processing transactions accurately while delivering top-notch customer service. You'll also help clients reach their financial objectives by actively referring them to the bank's products and services. Success in this role requires a blend of experience, including two or more years as a teller with a sales focus, and a knack for making connections with clients. Whether you’re processing transactions or ensuring each client feels valued, your contributions will be meaningful. Embrace the opportunity to learn and grow in a role that places high importance on teamwork, reliability, and community involvement. With competitive pay starting at $18/hour plus additional benefits, your career with Banner Bank promises to be rewarding both personally and professionally.

Frequently Asked Questions (FAQs) for Floating Banker Role at Banner Bank
What are the responsibilities of a Floating Banker at Banner Bank?

As a Floating Banker at Banner Bank, you'll take charge of processing client transactions accurately while providing exceptional service across various retail locations in your region. You'll also be responsible for referring clients to bank products and services, ensuring compliance with procedures and regulations, and maintaining a high level of reliability and punctuality.

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What qualifications do I need for the Floating Banker role at Banner Bank?

To be eligible for the Floating Banker position at Banner Bank, you should possess a high school diploma, along with at least two years of teller experience, including demonstrated sales success. Strong communication skills, attention to detail, and a customer-first mindset are crucial for this role.

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Is travel required for the Floating Banker position at Banner Bank?

Yes, the Floating Banker role at Banner Bank involves daily travel between branches. You will be assigned to different retail locations in your region as needed, providing both variety in your workday and opportunities to interact with diverse clients.

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What benefits does Banner Bank offer to Floating Bankers?

Banner Bank offers a comprehensive benefits package for Floating Bankers, including competitive pay starting at $18/hour, medical, dental, and vision benefits, paid vacation and sick time, 401k with a company match, and tuition reimbursement. Making sure our employees are supported is a priority for us.

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What skills are important for a Floating Banker at Banner Bank?

Key skills for a Floating Banker at Banner Bank include strong organizational abilities, problem-solving skills, effective communication, and excellent customer service capabilities. Being detail-oriented and proficient with Windows-based applications will also help you succeed in this role.

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Common Interview Questions for Floating Banker
How do you prioritize tasks when working at multiple branches as a Floating Banker?

When managing tasks across different branches, I prioritize based on urgency and client needs. I maintain a checklist of essential functions that must be completed at each location, ensuring that customer service remains my top priority while also addressing administrative tasks efficiently.

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Can you describe your experience in sales and how it relates to the Floating Banker role?

In my previous roles, I consistently exceeded sales targets by actively engaging with clients, identifying their needs, and presenting suitable banking products. My focus on building relationships has been key in providing tailored financial solutions, which aligns perfectly with the Floating Banker position at Banner Bank.

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What strategies would you use to improve client satisfaction as a Floating Banker?

To enhance client satisfaction, I would employ active listening, ensuring I fully understand their needs and preferences. Additionally, I would follow up on client inquiries and ensure that they are aware of the services available to them, ultimately aiming to exceed their expectations.

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How do you handle difficult clients in your banking experience?

I address difficult situations with empathy, remaining calm and professional. I actively listen to their concerns, validate their feelings, and provide solutions that comply with our policies while still trying to meet their expectations as much as possible.

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What do you think are the most important qualities for a Floating Banker at Banner Bank?

The essential qualities for a Floating Banker include adaptability, as travel and changes are frequent. Strong communication skills are also vital to connect effectively with clients and team members. Additionally, a commitment to client service and a sales-oriented mindset will contribute to both individual and bank success.

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Describe a time you worked effectively as part of a team.

In my last position, I collaborated with my colleagues to streamline the banking operations during a busy season. We effectively divided responsibilities based on each member's strengths, which allowed us to serve our clients better and ultimately increased our overall performance.

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What steps do you take to ensure accuracy in your transactions?

To maintain accuracy, I double-check each transaction as I process them and follow established procedures consistently. I also make use of technology to verify data when needed, which helps minimize errors and ensures clients receive the correct information.

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How do you keep up with bank products and services?

I stay updated on our bank’s products and services through regular training sessions, review of internal documentation, and active participation in meetings. I also make it a point to engage with team members to share insights which can help me better serve clients.

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What motivates you in a banking role?

I am motivated by the opportunity to help clients achieve their financial goals and the satisfaction that comes from building trust-based relationships. The dynamic nature of banking, particularly in a Floating Banker role, keeps me engaged and excited to contribute positively to both the clients and the bank.

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Why do you want to work at Banner Bank as a Floating Banker?

I admire Banner Bank's strong community commitment and its recognition as a trustworthy institution. I want to be part of an organization that values client relationships and employee growth. The opportunity to be a Floating Banker fits perfectly with my experience and deep commitment to providing excellent banking service.

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Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong ...

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Full-time, on-site
DATE POSTED
January 11, 2025

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