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Sales Representative: Repairs Division - job 3 of 4

Come join our rapidly growing team! We are in need of Sales Representatives to help service our repairs customers around the Lafayette area. Bone Dry Roofing supplies a company vehicle, fuel, and provides all of your leads for you! You will be introduced to our Industry Leading Sales System, where you will be given all of the tools you need to succeed. Industry experience is not required - we will train!


Duties and Responsibilities
  • Your primary responsibility is to represent Bone Dry Roofing, Inc with the highest degree of professionalism, punctuality, and integrity while providing our customers with respect, honesty, and the highest level of customer service
  • Run leads provided daily
  • Perform inspections to determine customers' repairs needs
  • Provide estimates for customers during the appointment
  • Follow up with past customers
  • Keep in contact with current customers
  • Work alongside the production team to ensure they are able to complete projects you have sold


Qualifications
  • High School Diploma or equivalent
  • Valid driver's license
  • Must be able to occasionally lift and carry 50 lbs.
  • Pass a background check
  • Ability to climb ladders to determine work needs
  • Daily travel in the home market
  • Military service is a plus
  • Industry experience is not required - we will train!


Compensation and Benefits
  • Competitive compensation program including base salary, commission and bonus
  • Medical, Vision, and Dental insurance
  • Company paid Life Insurance
  • Company paid short-term disability
  • 401(k) plan
  • PTO, Vacation & Holidays
  • Company truck and fuel provided for sales appointments (this is not a take home vehicle)


Bone Dry Roofing


It all humbly started in a small garage. But that garage had one helluva good roof. Thirty years later, building up one customer at a time, Bone Dry has emerged as one of the largest residential roofing companies in the Midwest and beyond. A collection of family-owned and operated locations that prides itself on being a company rather than a franchise. Every member of a Bone Dry crew is trained and certified in their task at hand. That starts with respect for the homeowner and their property. Those traits learned in that garage over three decades ago still guide us today. Our goal is to give peace of mind for our customers, our employees and our neighbors. If you feel these values match your needs, we want you to join the Bone Dry Family!


Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

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CEO of Bone Dry Roofing
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Gene Judd
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Sales Representative: Repairs Division, Bone Dry Roofing

Are you ready to embark on an exciting career as a Sales Representative in the Repairs Division with Bone Dry Roofing in Lafayette, Indiana? Our team is rapidly expanding, and we're looking for motivated individuals to service our valued customers. Here, you won't just be another number; you'll receive your own company vehicle, fuel, and leads aimed at ensuring your success. With our Industry Leading Sales System, you'll have access to everything you need to thrive, and guess what? No prior industry experience is necessary – we provide comprehensive training! As a Sales Representative, your key responsibilities will include representing Bone Dry Roofing with professionalism and integrity, conducting inspections to assess repair needs, and providing estimates during customer visits. You’ll also follow up with past customers and maintain contact with current clients to ensure satisfaction and loyalty. We pride ourselves on a culture of respect, honesty, and top-tier customer service, so if you share these values, we'd love to have you join our family. All you need is a High School Diploma or equivalent, a valid driver’s license, and the ability to lift 50 lbs. daily travel is part of the role, so being comfortable with that routine is essential. In return, we offer a competitive salary, commissions, benefits, and a supportive and nurturing environment that values every team member. If you want to be part of a legacy built from the roots of a small garage, come grow with us at Bone Dry Roofing!

Frequently Asked Questions (FAQs) for Sales Representative: Repairs Division Role at Bone Dry Roofing
What are the primary responsibilities of a Sales Representative at Bone Dry Roofing?

As a Sales Representative in the Repairs Division at Bone Dry Roofing, your main responsibilities include running daily leads, conducting thorough inspections to identify customers' repair needs, providing on-the-spot estimates, and maintaining ongoing communication with both past and current clients. It's all about building rapport and ensuring the highest levels of customer satisfaction while representating Bone Dry Roofing with professionalism.

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What qualifications are needed for the Sales Representative position at Bone Dry Roofing?

To qualify for the Sales Representative role with Bone Dry Roofing, you must have at least a High School Diploma or equivalent, a valid driver's license, and the ability to occasionally lift and carry up to 50 lbs. Additionally, being comfortable with daily travel and climbing ladders to assess roofs is important. Importantly, no prior industry experience is required as we provide comprehensive training for all new hires!

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What kind of training can I expect as a new Sales Representative at Bone Dry Roofing?

At Bone Dry Roofing, we believe in setting our Sales Representatives up for success through an extensive training program. As a new hire, you will be introduced to our Industry Leading Sales System, which includes hands-on training and access to all necessary tools and resources to help you effectively engage with customers and close sales.

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Does Bone Dry Roofing provide benefits for its Sales Representatives?

Yes, Bone Dry Roofing offers a robust benefits package for all Sales Representatives. This includes competitive compensation with a base salary, commission, and bonuses, as well as medical, vision, and dental insurance. Additionally, we provide company-paid life insurance, short-term disability, a 401(k) retirement plan, and paid time off including vacation and holidays.

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Is experience in the roofing industry necessary to apply for the Sales Representative role at Bone Dry Roofing?

No, prior experience in the roofing industry is not necessary to apply for the Sales Representative position at Bone Dry Roofing. We are looking for motivated individuals who align with our values, and we offer extensive training to ensure you have all the skills needed to succeed in this role.

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Common Interview Questions for Sales Representative: Repairs Division
How do you prioritize customer satisfaction in your sales approach as a Sales Representative?

As a Sales Representative, prioritizing customer satisfaction is paramount. I ensure that I listen carefully to their needs and concerns, providing tailored solutions that genuinely address their repair needs while establishing trust and rapport. Regular follow-ups and clear communication throughout the process are key to maintaining customer satisfaction.

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What would you say is your greatest strength when it comes to sales?

My greatest strength in sales is my ability to connect with clients and build relationships. Understanding their concerns and being approachable encourages open communication, which often leads to successful sales outcomes. My determination to provide exceptional customer service ensures that my clients feel valued every step of the way.

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Can you describe a time when you successfully overcame an objection from a customer?

Absolutely! I once encountered a customer hesitant due to concerns about pricing. I took the time to listen to their concerns and provided a detailed breakdown of the value we offer, including quality materials and long-term warranties. By illustrating the cost benefits and offering a tailored financing option, I was able to convert their objection into a successful sale.

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How do you plan to generate leads as a Sales Representative at Bone Dry Roofing?

As a Sales Representative at Bone Dry Roofing, I plan to leverage the leads provided by the company while also proactively engaging with my network and utilizing community events to generate word-of-mouth referrals. Building strong relationships within the Lafayette community will also help create new opportunities.

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Why do you want to work for Bone Dry Roofing?

I am eager to work for Bone Dry Roofing because of its strong reputation in the community and commitment to customer satisfaction. I appreciate the company’s dedication to providing thorough training and support for its employees, allowing me to grow and succeed as part of a respected team.

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What techniques do you use to ensure successful follow-ups with customers?

To ensure successful follow-ups, I utilize a systematic approach, where I set reminders for specific timelines post-interaction. I keep notes on each customer’s preferences and concerns, allowing me to personalize my follow-up correspondence. This method helps me stay organized and ensures that customers feel valued.

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Describe your experience with team collaboration as it pertains to sales.

Team collaboration is essential in sales, and I have always embraced an open collaborative approach. I believe that sharing insights and strategies with my colleagues can enhance our overall effectiveness, especially in relaying information about customer needs and feedback to the production team.

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How do you stay motivated during challenging sales periods?

During challenging sales periods, I focus on setting smaller, achievable goals and celebrating wins—no matter how minor. Staying positive and maintaining my enthusiasm helps me continue to push through obstacles while learning from each experience to improve my strategies.

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What CRM tools are you familiar with, and how do they help you as a Sales Representative?

I am familiar with several CRM tools, which have helped me keep track of customer interactions and sales pipeline status. These tools enable me to manage my leads effectively, schedule follow-ups, and analyze customer data which ultimately aids in developing a tailor-made approach for each client.

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How would you handle a difficult customer situation as a Sales Representative?

In handling a difficult customer situation, my approach is to stay calm and listen actively to their concerns without interruption. I empathize with their frustrations and offer potential solutions while ensuring I keep my rapport intact. Being solution-oriented and staying professional helps turn a negative experience into a positive one.

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To ensure Peace of Mind for every customer and each other through exceptional service.

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DATE POSTED
January 13, 2025

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