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AE Manager

At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

BuildOps is a rapidly growing B2B SaaS company that provides operational software to HVAC, plumbing, and electrical contractors. We have raised over $100 million from top-tier VC firms such as Fika Ventures, Founders Fund, and 01A Advisors, whose CEO Dick Costolo sits on our board. Our remote team is seeking a highly motivated and experienced AE Manager to join our Sales team. Although the role is remote, we strongly prefer candidates located in Los Angeles.

What you’ll do:

  • Manage and lead a team of Account Executives responsible for driving revenue and growth in the HVAC, plumbing, and electrical contractor market.
  • Work closely with cross-functional teams including Marketing, Customer Success, and Product to align on go-to-market strategies and drive customer acquisition.
  • Develop and execute sales plans to meet and exceed sales targets and objectives.
  • Coach and mentor the AE team to ensure they have the necessary skills and knowledge to achieve their sales goals and contribute to the company's overall success.
  • Monitor and analyze sales performance metrics to identify opportunities for improvement and develop action plans to address performance gaps.
  • Build strong relationships with key customers and partners to drive revenue growth and customer retention.
  • Stay up-to-date with market trends and competitive landscape to inform sales strategies and tactics.

What we look for:

  • 2+ years of experience in a management role leading an AE team in a B2B SaaS environment.
  • Prior experience as an Account Executive, preferably in the HVAC, plumbing, or electrical contractor industry.
  • Demonstrated success in driving revenue growth and exceeding sales targets.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent communication, negotiation, and presentation skills.
  • Comfortable with technology and able to learn new tools and software quickly.
  • Bachelor's degree or equivalent experience.

Who you are:

  • A self-starter who thrives in a fast-paced, high-growth startup environment
  • Passionate about leading teams to provide exceptional customer experiences
  • Creative, resourceful, detail-oriented, and well-organized
  • Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
  • Comfortable coaching team of AE’s conducting technical presentation/demo and owning full customer lifecycle from prospect to close
  • A proven sales leader with high integrity and grit

What we offer:

  • $240k - $250k OTE - 50/50 split 
  • Company stock options
  • A comprehensive benefits package
  • Flexible paid time off
  • Company events like BBQs and team-building activities, both in-person and virtual
  • Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
  • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
  • 100% remote if located outside LA or Raleigh. 

Who we are:

BuildOps is a fast-paced, high-growth start-up, committed to transforming a $30-billion industry through our all-in-one platform. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.

Our co-founders have over a decade of experience in both construction and SaaS technology, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful startup exits, including a $1.2 billion acquisition.

BuildOps has raised multiple rounds of funding from some of the largest and most reputable Venture Capital firms, including Founders Fund, Fika Ventures, Siemens Next47, and Greenspring Associates.

Forbes Magazine

“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch

“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase

In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”

Wall Street Journal [Paywall]

BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures.

Average salary estimate

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What You Should Know About AE Manager , BuildOps

Are you an inspiring leader ready to take on an exciting challenge? Join BuildOps as an AE Manager and help us revolutionize the commercial contracting industry! At BuildOps, we’re dedicated to transforming how HVAC, plumbing, and electrical contractors operate by providing them with cutting-edge operational software. This is a fantastic opportunity for you to manage a dynamic team of Account Executives and craft strategies that drive revenue growth. You'll be joining a fast-paced, remote work culture where your skills and insights will have a significant impact. In this role, you’ll dive into market trends, collaborate with our talented Marketing and Product teams, and help refine our go-to-market strategies while coaching your team to success. Your leadership will be crucial as you build strong relationships with key customers and partners, ultimately retaining and expanding our customer base. We’re looking for someone with a solid background in B2B SaaS, preferably with experience in managing AE teams within the contractor space. If you have a passion for helping teams thrive, enjoy crafting innovative strategies, and are driven by success, BuildOps wants you on board. Additionally, enjoy a competitive salary, stock options, and a flexible work-life balance. Let's shape the future of the contracting industry together!

Frequently Asked Questions (FAQs) for AE Manager Role at BuildOps
What are the main responsibilities of an AE Manager at BuildOps?

As an AE Manager at BuildOps, your primary responsibilities include leading and managing a team of Account Executives to drive revenue in the HVAC, plumbing, and electrical contractor markets. You'll work closely with cross-functional teams to create alignment on go-to-market strategies, develop sales plans, and ensure the team meets all sales targets. Additionally, you'll monitor sales performance, coach your team, and build strong relationships with key customers.

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What qualifications do I need to apply for the AE Manager position at BuildOps?

To apply for the AE Manager position at BuildOps, you should have at least 2 years of management experience leading an AE team in a B2B SaaS environment, along with a background in the HVAC, plumbing, or electrical contractor industry. Applicants must demonstrate a proven record of driving revenue growth and have strong leadership and communication skills. A bachelor's degree or equivalent experience is also required.

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How important is technology knowledge for an AE Manager at BuildOps?

Technology knowledge is crucial for an AE Manager at BuildOps. Understanding various software tools and platforms used in our industry will not only help in coaching your team effectively but also allow you to present solutions that cater to customer needs. Being tech-savvy enables the AE Manager to adapt quickly to new tools and improve the overall team’s efficiency.

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What does the training process look like for a new AE Manager at BuildOps?

BuildOps offers comprehensive onboarding for new AE Managers, where they gain an understanding of the company's culture, software solutions, and sales strategies. New hires will receive personalized coaching, mentorship, and resources to ensure they can lead their teams effectively and achieve defined sales targets in a support-contingent environment.

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What kind of sales goals are you expected to achieve as an AE Manager at BuildOps?

As an AE Manager at BuildOps, you're expected to lead your team in meeting and exceeding specific sales targets tailored to the HVAC, plumbing, and electrical contractor markets. These goals typically include revenue growth percentages, new customer acquisitions, and customer retention rates, all aimed at driving overall company success.

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Common Interview Questions for AE Manager
How do you motivate your sales team as an AE Manager?

To motivate a sales team, it’s essential to set clear goals, provide regular feedback, and recognize their achievements. Creating a supportive environment where team members feel valued and empowered to share their ideas fosters motivation. Additionally, offering ongoing training and development opportunities directly correlates with team enthusiasm and success.

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What strategies would you use to develop a strong sales pipeline?

I would focus on identifying target markets and ideal customer profiles, engaging in networking activities, and leveraging CRM tools for tracking leads. Additionally, collaborating with marketing to create content-rich prospects can feed the sales pipeline effectively. Regular reviews and adjustments will ensure that the strategy remains aligned with market trends.

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Describe a successful sales campaign you’ve led in the past.

In a previous role, I led a campaign targeting mid-sized HVAC companies. We tailored our approach with specific promotions and content aimed at addressing their pain points. Utilizing CRM analytics helped us refine our messaging based on the interaction patterns. The campaign resulted in a 25% increase in revenue over three months, showcasing the importance of targeted outreach.

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How do you approach coaching team members who are struggling to meet their targets?

I believe in a hands-on approach by first understanding the team member’s challenges through one-on-one meetings. Together, we review their sales techniques, identify skill gaps, and set actionable plans for improvement. Providing constructive feedback and support while celebrating small wins helps motivate them to perform better.

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What is your experience with using sales performance metrics?

I have extensively used KPIs such as conversion rates, average deal size, and sales cycle length to gauge team performance. By analyzing these metrics, I can identify trends, forecast future results, and adjust strategies effectively. I ensure my team is kept informed of their individual metrics to encourage healthy competition and acknowledgment of improvement areas.

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What role does collaboration play in your sales management approach?

Collaboration is vital in sales management, as it brings insights from various departments that can inform sales strategies. Working closely with Marketing to align messaging, and Customer Success to understand client feedback leads to more holistic approaches that enhance the sales process and improve customer satisfaction.

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How do you stay updated on market trends relevant to your sales strategy?

I regularly read industry publications, attend relevant webinars, and engage with professional networks. Participating in trade shows and workshops not only keeps me informed but also helps me build relationships with peers and understanding competitive practices.

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How would you handle conflicts within your sales team?

Addressing conflicts requires open communication and a neutral approach. I would facilitate discussions between involved parties to understand each person’s perspective, aiming to find a common ground. Encouraging directly resolving conflicts fosters a positive work culture, which is essential for high-performing teams.

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Can you discuss your approach to market segmentation?

My approach to market segmentation involves analyzing potential segments based on industry needs, allowing us to tailor our solutions to each segment’s unique pain points. I often utilize data analytics to identify high-potential segments ensuring our messaging is compelling and resonates with our target audience.

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How would you define success for your team as an AE Manager?

Success for my team as an AE Manager is not only meeting sales targets but also fostering a collaborative and motivating environment where each member grows in their role. Nurturing strong customer relationships, enhancing team performance, and promoting continuous learning are all key indicators of success.

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BuildOps is the only all-in-one management software built specifically for the modern commercial specialty contractor. Focusing on trade contractors, BuildOps combines service, project management, and more into a single SaaS platform. Founded in 2...

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DATE POSTED
March 13, 2025

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