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DevOps Engineer - Developer Experience & Tooling

The Role

Candid Health is seeking a new engineer for our DevOps team. In this role, you'll work with incredibly capable engineers and operators who are intent on tackling some of the hardest and most meaningful problems in the US healthcare system. You’ll be responsible for working with developers to architect, build and maintain tooling and infrastructure that powers all of the work we do. Our ideal candidate is technically adept (5+ years of relevant industry experience), who can drive ambitious improvements to the developer experience, motivated by improving the day to day experience and efficiency of their fellow engineers.

What You’ll Do

  • Write and manage python libraries for use by many product engineering teams

  • Spearhead significant changes to our developer experience, creating and delivering tools using GCP, Terraform, Kubernetes, Docker, Github, and Postgres.

  • Implement robust continuous integration/continuous deployment (CI/CD) pipelines ensuring efficient application delivery and reduced downtimes.

  • Optimize our Python test environments and accelerate engineering velocity

  • Collaborate with cross-functional teams to identify the needs of the organization, optimize performance, and empower our engineers.

  • Deliver enhanced observability to our stack, helping developers solve problems in our cloud environments.

  • Provide feedback and suggestions for improving DevOps processes and automating routine tasks.

Who You Are

  • You come with 4+ years of hands-on SRE, DevX, or DevOps experience.

  • Hands-on experience with our tech stack: Python, GCP, Terraform, Kubernetes, Docker, Github, and Postgres. However, familiarity with parallel technologies like AWS is equally welcomed.

  • You're comfortable writing code in Python and know your way around Python test environments

  • You're not just technically sound; you enjoy collaborating with other engineers and are motivated by delivering a product that makes their work easier and more effective.

  • Continuous learning is your mantra. You stay up to date on the latest in the DevOps world and are eager to bring that knowledge on board.

  • You're proactive, solution-driven, and always keen to optimize systems for performance, scalability, and security.

What we do

We’re fixing one of the most broken and costly pieces of the US healthcare system: medical billing.

Today, healthcare providers spend over $250B each year on administrative overhead just to get paid by insurance. Medical billing is expensive because it’s nuanced and hard - maybe ~100x harder than credit card payment processing - and because it’s traditionally done by armies of humans who track and manage complex rules and processes specific to individual insurance companies with little or no supporting software. We’re rethinking medical billing from the ground up, building software backed by best-in-class data science (and, soon, a dash of machine learning) to automate much of this complexity so healthcare providers can get paid dramatically more easily and inexpensively.

We were in the Y Combinator W20 batch and have since been well funded by a world-class group of funds (8VC, First Round Capital, BoxGroup) + angel investors. We're now helping our customers treat opioid addiction, provide holistic care for women, lose weight, increase access to mental health care, and much more. This is such important and gratifying work; we can't wait for you to join our team and help support some of the most important innovation happening in healthcare today!

Our Values

We spend at least as much time with our coworkers as we do with our closest friends + family - if we intend to do the most important + challenging work of our lives, it’s important that these folks energize us, support us, inspire us, and push us to do our best work. This is what you can expect of your teammates at Candid (in no particular order):

  • We put our customers first

  • We take care of each other and ourselves

  • We anchor on outcomes and work relentlessly and creatively to achieve them

  • We collectively prioritize building a diverse and inclusive workspace

  • We believe humility is our greatest strength

  • We are candid, kind, and committed

  • We strive to be the most prepared person in the room

  • We are truth seekers

Pay Transparency

The estimated starting annual salary range for this position is $148,000 to $220,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

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Average salary estimate

$184000 / YEARLY (est.)
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$148000K
$220000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About DevOps Engineer - Developer Experience & Tooling , Candid Health

Candid Health is on the hunt for a talented DevOps Engineer specializing in Developer Experience & Tooling to join our vibrant team in Menlo Park. In this pivotal role, you'll dive into the fascinating world of healthcare technology, collaborating with a group of passionate engineers and operators dedicated to solving some of the most complex challenges in the US healthcare system. Your day-to-day will involve architecting, building, and maintaining the essential tools and infrastructure that empower our developers. We’re looking for someone with at least 5 years of relevant industry experience, who thrives on enhancing the developer experience and can drive meaningful improvements for your fellow engineers. You'll have the chance to work on exciting projects, writing Python libraries, implementing CI/CD pipelines, and optimizing our cloud environments using technologies like GCP, Terraform, Kubernetes, and Docker. Your collaborative spirit will shine as you work closely with cross-functional teams to identify needs, optimize performance, and enhance observability in our systems. If you're proactive, enjoy coding in Python, and have the motivation to continuously learn and grow, Candid Health is the place for you. Join us on this amazing journey to transform medical billing with innovative software solutions that will have a significant impact on healthcare providers across the nation!

Frequently Asked Questions (FAQs) for DevOps Engineer - Developer Experience & Tooling Role at Candid Health
What are the responsibilities of a DevOps Engineer at Candid Health?

As a DevOps Engineer at Candid Health, your responsibilities will include writing and managing Python libraries, spearheading changes to improve developer experience, implementing CI/CD pipelines, and optimizing Python test environments. You will also be collaborating with cross-functional teams to identify needs and delivering tools that enhance system observability.

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What qualifications do I need to apply for the DevOps Engineer position at Candid Health?

To qualify for the DevOps Engineer role at Candid Health, you should have at least 4 years of hands-on experience in SRE, DevX, or DevOps. Proficiency with Python and experience with technologies like GCP, Terraform, Kubernetes, Docker, and Postgres are essential. Familiarity with AWS can also be beneficial.

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How does Candid Health enhance the developer experience through this role?

Candid Health is committed to enhancing the developer experience by providing tools and infrastructure that streamline workflows, reduce downtimes, and improve productivity. As a DevOps Engineer, you'll be pivotal in creating robust CI/CD pipelines and optimizing Python test environments to empower engineers and improve their day-to-day experiences.

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What technologies will I work with as a DevOps Engineer at Candid Health?

In the DevOps Engineer position at Candid Health, you will work with a range of technologies including Python, GCP, Terraform, Kubernetes, Docker, Github, and Postgres. A solid understanding of these technologies will help you achieve success in this role.

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What is the salary range for the DevOps Engineer position at Candid Health?

The estimated starting annual salary range for the DevOps Engineer position at Candid Health is between $148,000 and $220,000, depending on skills, experience, interview performance, and market data. The total compensation package can also include equity and benefits.

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Common Interview Questions for DevOps Engineer - Developer Experience & Tooling
Can you describe your experience with CI/CD pipelines?

In answering this question, focus on specific projects where you designed or managed CI/CD pipelines. Discuss the tools you used and how they improved deployment efficiency and reduced downtime.

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How do you ensure that the development environment is optimized for performance?

Talk about your approach towards monitoring performance metrics, optimizing cloud configurations, and your strategies for load testing. Providing specific examples will strengthen your answer.

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What experience do you have with using Kubernetes and Docker?

Share experiences where you set up clusters using Kubernetes and managed Docker containers. Discuss any real-world problems you solved using these technologies.

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How do you approach collaboration with cross-functional teams?

Highlight the importance of communication. Share experiences where your collaborative efforts led to significant improvements in project outcomes or productivity.

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What strategies do you use for continuous learning in the DevOps field?

Discuss your methods, such as attending conferences, participating in online courses, or reading relevant publications. Convey your passion for staying updated in the fast-evolving tech landscape.

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Can you give an example of a significant improvement you made to a developer's workflow?

Provide a specific example where your changes led to measurable improvements in speed or efficiency. Focus on the impact it had on the team and the overall development process.

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How do you prioritize tasks in a fast-paced DevOps environment?

Explain your methods for assessing urgency and impact, such as using project management tools and frameworks. Share how you communicate priorities with your team.

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Describe a time you encountered a critical incident in production. How did you handle it?

Outline the situation, the steps you took to mitigate the issue, and what you learned from the experience. Emphasize your problem-solving capabilities and resilience.

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What do you think sets a great DevOps Engineer apart from a good one?

Focus on skills like proactive problem solving, collaboration, and continuous improvement. Discuss how soft skills contribute to technical success in the role.

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How do you ensure security in DevOps processes?

Discuss practices such as automated security testing, code reviews, and compliance checks within your CI/CD pipelines. Highlight the importance of building security into the development process.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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