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Contract Lead UX/UI Designer (Hybrid - Toronto)

Capco is looking for a Lead UX/UI designer with extensive experience in the financial services and technology sector to improve client user experiences across various platforms.

Skills

  • UX design
  • UI design
  • Project management
  • Agile methodology
  • Proficient in Figma, Adobe XD

Responsibilities

  • Lead design work in a cross-functional pod
  • Work closely with clients to improve user experience
  • Collaborate across different teams to solve design problems

Benefits

    To read the complete job description, please click on the ‘Apply’ button
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    What You Should Know About Contract Lead UX/UI Designer (Hybrid - Toronto), Capco

    Are you a design visionary ready to make your mark? At Capco, we are searching for a Contract Lead UX/UI Designer to join our dynamic team in Toronto, working in a hybrid setup. Capco isn’t just a consulting firm; we’re a passionate group of professionals committed to shaping the future of the financial services industry. In this role, you’ll collaborate closely with clients in our Innovation & Design practice, focusing on enhancing the user experience for both customer and employee-facing applications. With over 6 years of UX/UI experience under your belt, you’ll lead a cross-functional team to create innovative, user-centric designs that embody accessibility and functionality. You’ll have the opportunity to guide junior designers, fostering a culture of creativity and teamwork. Your portfolio should reflect a range of exceptional projects, demonstrating your understanding of design principles and research methodologies. At Capco, we celebrate collaboration, continuously sharing insights and brainstorming solutions to elevate our work. Prepare to dive into a fast-paced environment where your skills in Figma, Adobe XD, and other industry tools will shine. Join us in revolutionizing the digital landscape in finance while enjoying a culture rich in innovation, expertise, and support. If you’re ready to own your career and engage with challenging design problems, we can't wait to meet you!

    Frequently Asked Questions (FAQs) for Contract Lead UX/UI Designer (Hybrid - Toronto) Role at Capco
    What responsibilities does a Contract Lead UX/UI Designer at Capco have?

    As a Contract Lead UX/UI Designer at Capco, you will lead design initiatives in a cross-functional pod comprising developers, business analysts, and stakeholders. Your primary responsibilities will include collaborating with clients to enhance user experiences based on thorough research and testing, mentoring junior designers, and overseeing the creation of user-friendly designs that align with business goals and project timelines.

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    What qualifications are necessary for the Lead UX/UI Designer position at Capco?

    To qualify for the Lead UX/UI Designer role at Capco, you should have a minimum of 6 years of experience in digital design, particularly within the financial services sector. You must demonstrate strong leadership skills to mentor junior team members, possess a robust portfolio showcasing your work in UX and UI design, and be familiar with industry-standard design tools like Figma and Adobe XD.

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    What can I expect from the team environment as a Lead UX/UI Designer at Capco?

    At Capco, you can expect to work in a collaborative, creative environment. As a Lead UX/UI Designer, you'll work hand-in-hand with a diverse team of designers, researchers, and technologists. This cross-functional collaboration fosters innovation and problem-solving, allowing team members to share insights and brainstorm solutions in a supportive atmosphere.

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    What tools and technologies should I be proficient in for this UX/UI Designer role at Capco?

    Candidates for the UX/UI Designer role at Capco should be proficient in several design and project management tools, including Figma, Adobe XD, Sketch, and the Atlassian suite (Jira, Confluence). Familiarity with interactive prototypes, agile methodologies, and digital delivery processes will also benefit you in this role.

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    How does Capco support the professional development of their UX/UI Designers?

    Capco is committed to nurturing talent and encourages continuous learning and development. As a UX/UI Designer, you will have access to mentorship opportunities, workshops, and resources to enhance your skills and keep up with industry trends. The collaborative culture allows for the sharing of knowledge and peer feedback, fostering an environment for professional growth.

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    Common Interview Questions for Contract Lead UX/UI Designer (Hybrid - Toronto)
    What design processes do you follow as a Lead UX/UI Designer at Capco?

    In your response, detail a user-centered design process that starts with research and user testing, followed by ideation, wireframing, prototyping, and usability testing. Emphasize your adaptability in using various design methodologies and how you integrate feedback from cross-functional teams.

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    How do you handle feedback from stakeholders who may be less experienced in design?

    Express your approach to presenting design concepts clearly, using visuals and evidence-based reasoning to substantiate your decisions. Highlight the importance of empathy in understanding their concerns and working collaboratively to find solutions that align with business objectives.

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    Can you share an example of how you improved a user experience in a previous project?

    Prepare a specific case where you identified a user pain point, conducted research, and implemented design changes based on user feedback. Discuss the impact of these changes on user engagement or satisfaction metrics to showcase your effectiveness as a designer.

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    What role does accessibility play in your design work?

    Emphasize your understanding of WCAG standards and how those guidelines shape your design choices. Discuss specific strategies you use to ensure your designs are accessible to all users, such as color contrast considerations, text legibility, and keyboard navigation.

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    How do you prioritize tasks in a tight deadline environment?

    Outline your method for assessing project requirements and setting priorities based on stakeholder needs and deadlines. Mention your use of project management tools to track progress and ensure effective communication with team members.

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    Describe a challenge you've faced in a design project and how you overcame it.

    Share a situation where you faced significant challenges, whether due to client requirements, technical limitations, or team dynamics. Explain the steps you took to navigate the issue and the positive outcome that resulted from your problem-solving approach.

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    What tools do you rely on for collaboration with cross-functional teams?

    Mention specific tools like Figma for design collaboration, Jira for project tracking, and Confluence for documentation. Discuss how these tools facilitate communication and help align teams around project goals and timelines.

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    How do you stay current with design trends and technologies?

    Discuss your proactive approach to staying updated, such as following relevant design blogs, participating in webinars, attending conferences, or engaging with design communities. Highlight your commitment to integrating current trends into your work.

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    What does your portfolio say about your design philosophy?

    Explain how your portfolio reflects your design approach, emphasizing projects that showcase user-centered design principles, problem-solving skills, and innovative solutions. Share how each project demonstrates your understanding of client goals and user needs.

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    How would you describe your design style?

    Articulate your design style using adjectives such as clean, functional, intuitive, or modern. Provide examples from your previous work that illustrate your style in action and how it aligns with clients' branding and user expectations.

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    Capco is a global technology and management consulting firm that specializes in providing consulting for the financial services and energy industries. They have a growing client portfolio comprising of over 100 global organizations worldwide.

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    Contract, hybrid
    DATE POSTED
    March 14, 2025

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