Patient Recruitment Campaign Manager

What We Do 

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. 

Who We Are 

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations. 

Position Overview

The will be responsible for creating comprehensive recruitment plans to maximize local campaign outcomes. Responsible for researching and strategizing ways to effectively recruit for all research sites across the country. Manages vendors including reaching out to new recruitment vendors, setting up initial calls, and developing relationships. Must also be able to manage budgets and update spreadsheets to reflect ad budget spend(s). This position may also assist with writing copy for patient recruitment materials that will be utilized for a variety of campaigns and throughout the network. Passionate about clinical research and finding new ways to recruit for studies that result in optimal outcomes. This role may include company-wide initiatives with our online presence as well as departmental initiatives to support ongoing trials. 

What You'll Be Working On 

·       Researches, plans, purchases, and places advertising. This will include varying budgets based on study protocols.

·       Develops unique strategies and builds upon current client strategies within the digital arena to meet/exceed objectives 

·       Executes projects to be high quality, on time and within budget

·       Fosters timeline development and monitors progress, ensuring deadlines are met

·       Be on the forefront of targeted local, regional, and hyper-local advertising campaigns for all Care Access sites. 

·       Manages the IRB approved patient recruitment marketing materials - ensure materials are filed and kept in an easy to access shared files

·       Tracks campaigns and budget spends on applicable spreadsheets

·       Assists Senior Manager with writing content for recruitment materials, as needed 

·       Works closely with Social Media Manager and Community Outreach Manager to ensure all organizations and other groups have necessary materials to help advertise for Care Access

·       Conducts A/B testing series, as needed

·       Provides weekly, monthly, quarterly, annual, and ad hoc reports

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive

Physical and Travel Requirements

This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. 

What You Bring Knowledge, Skills, and Abilities:

Excellent working knowledge of medical and research terminology

Excellent working knowledge of federal regulations, good clinical practices (GCP)

Strong relationship management; organizational and project management skills

Ability to communicate and work effectively with a diverse team of professionals

Strong organizational skills: Able to prioritize, delegate, direct, support, assign and follow through on assignments

Ability to develop strategies for optimal outcomes with patient recruitment

Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, and vendors

Conducts meetings through live video and one to one interaction as needed

Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. 

Bring positive and supportive attitude to achieving these goals

Word, Excel and PowerPoint

Ability to balance tasks with competing priorities

Critical thinker and problem solver

Curiosity and passion to learn, innovate, able to take thoughtful risks and get things done

Friendly, outgoing personality; maintain a positive attitude under pressure

High level of self-motivation, energy, and possesses a high degree of urgency

Ability to work independently in a fast-paced environment with minimal supervision

Must have a client service mentality

Certifications/Licenses, Education, and Experience:

Minimum of a GED required.

Bachelor’s degree in Communications, Marketing, Journalism, or related field preferred.

Benefits (US Full-Time Employees Only)

●     PTO/vacation days, sick days, holidays.

●     100% paid medical, dental, and vision Insurance. 75% for dependents.

●     HSA plan

●     Short-term disability, long-term disability, and life Insurance.

●     Culture of growth and equality

●     401k retirement plan

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.