Growth Account Executive

As a Growth Account Executive at Carta, you will be responsible for selling Carta’s complete product suite to Mid-Market and Enterprise customers. This involves developing consultative relationships, driving product adoption, and achieving monthly upsell targets. Your role is essential in identifying cross-sell opportunities and ensuring our customers derive maximum value from our offerings.

Candidates for the Growth Account Executive position at Carta should have 2-4 years of experience in SaaS sales, an entrepreneurial mindset, and strong emotional intelligence. Familiarity with Salesforce is also crucial, as the role requires significant cross-team collaboration and effective time management skills to meet aggressive revenue targets.

The Growth Account Executive role at Carta directly contributes to the expansion of business by introducing new products to existing cap table customers. This position helps drive revenue growth, improves customer satisfaction, and ensures that customers align their business objectives with Carta’s solutions, ultimately benefiting both the client and Carta.

Carta boasts a dynamic and collaborative work environment. As a Growth Account Executive, you will be surrounded by passionate individuals who prioritize customer success. Team collaboration is key, as you'll be working closely with various departments to ensure that client needs are met and that you can achieve your targets.

A Growth Account Executive at Carta can expect a competitive salary and a commission plan that reflects their performance. The total compensation for this role can reach approximately $195,000 OTE for locations like Seattle, factoring in potential equity and exceptional benefits provided by the company.

When building consultative relationships, I focus on understanding the client's unique needs and providing tailored advice that adds value. I actively listen and engage in open communication, ensuring that their business objectives align with our offerings at Carta.

To drive product adoption, I employ a mix of education and hands-on demonstrations, showcasing how our solutions solve their specific challenges. I also follow up periodically to address any questions and to reinforce the benefits of using Carta’s products.

In a previous role, I identified a client's growing need for advanced mitigation tools and successfully demonstrated how our premium features could enhance their productivity. By aligning our solutions with their evolving business challenges, I secured an upsell that proved beneficial for both parties.

Key indicators for measuring customer success include customer engagement with our products, retention rates, and customer feedback. I believe in regularly soliciting insights from clients to ensure they are achieving their desired outcomes with our solutions at Carta.

In my last position, I worked with the product development and customer support teams to tailor our offerings based on client feedback. Our collaboration ensured that our solutions not only met market demands but also improved customer satisfaction rates.

I prioritize my tasks by utilizing time management tools and setting clear deadlines. By focusing on high-impact activities, such as client follow-ups and important calls, I ensure that I stay organized and meet my sales targets consistently.

I am motivated by the challenge of exceeding quotas and the satisfaction of helping customers succeed with our solutions. Knowing that my efforts directly contribute to both the client's success and the company’s growth drives my performance.

In a challenging situation with a client skeptical about our services, I took the time to listen to their concerns and provided clear evidence of success stories from similar clients. By being transparent and demonstrating value, I was able to rebuild trust and ultimately close the deal.

Carta stands out from competitors through its comprehensive solutions tailored specifically for private market clients. Our focus on innovation, customer-centric approach, and commitment to transparency enable us to provide unmatched support and value to our users.

I would first reach out to the client to understand their concerns fully. By actively listening and showing empathy, I could identify solutions or alternatives that align better with their needs while reinforcing our commitment to their satisfaction.