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Communications Manager

Job Description

SUMMARY

The Manager, External Communications will be responsible for developing and executing PR strategies and programs for Constellation Brands’ Beer Division portfolio of brands including the Corona and Modelo families, Pacifico, Victoria and Emerging Brands.  This role will also assist in managing the company’s reputation with internal / external stakeholders and help drive the company’s business objectives.  In addition, there will be a focus on developing and executing content for communications to various external and internal audiences that connect and support the broader communications team initiatives.

KEY RESPONSIBILITIES

Public Relations

  • Provide strategic guidance to internal and external partners by building on brand priorities to develop and execute effective and impactful earned programing to elevate our portfolio
  • Develop excellent working relationships with cross-functional teams and PODs across brand marketing and brand activation, retail connections, licensing & promotion, lifestyle & experiential, media & digital marketing, as well as internal operations- insights, legal, and procurement
  • Act as a strategic partner with cross-functional and agency partners to ensure smooth transfer of knowledge and understanding to deliver on strategic programming goals
  • Ensure budget and program efforts prioritize core business drivers and brand expansions  
  • Manage multiple programs, often simultaneously, with a strong ability to prioritize and delegate
  • Manage agency relationships and teams to deliver effective programs and perspective
  • Deliver results on time and on budget and help drive the company’s success
  • Participate in regular meetings with team, agency partners, and cross-functionals
  • Participate in agency RFPs or procurement exercises, as needed

Media Relations/External Communications

  • Fulfill and/or coordinate incoming media requests for statements, interviews, assets, product samples, etc., utilizing the help of agencies where appropriate
  • Engage in effective media relations by identifying opportunities to garner positive media coverage and working with agencies to plan, pitch and target media outlets / reporters; preparing company spokespeople for media interviews; and developing press releases, talking points and media lists as needed
  • Assist in actively managing company and brand reputation, coordinating audits and engaging key stakeholders to assess and act on sensitive situations
  • Provide consistent strategic perspective and guidance for both reputational and PR opportunities
  • Act as a team player by building strong working relationships built on trust with internal business partners and Communications teammates across geographies 
  • Interact effectively with leaders at all levels of the organization and serve as a brand ambassador for both the communications team and the company
  • Participate in personal and professional training and education opportunities, as they arise 
  • Ensure consistency and alignment with Constellation’s overall communications program and strategic direction
  • Collaborate with internal communications counterparts, providing content and ensuring consistent messaging among initiatives to various stakeholders aligned with the company’s business strategy

POSITION SPECIFICATIONS

  • BS/BA degree in communications, public relations, or journalism
  • Master’s degree in communications, public relations a plus
  • Proven experience managing / maximizing effectiveness of external agencies
  • Superior writing, editing, oral and interpersonal communication skills
  • Strong leadership skills, executive presence, and ability to influence without authority
  • Highly resourceful and organized with an eye for detail
  • Excellent time management, written and oral communication skills
  • Enthusiasm and desire to position our brands at the forefront of cultural relevance
  • Strong motivation and ambition to support the Communications team and their goals to drive the business
  • Ability to prioritize, manage and deliver multiple immediate tasks and long-term projects on deadline
  • Ability to work effectively and flexibly in a rapidly changing, fast-paced and challenging professional environment
  • Positive attitude and self-starter with the ability to forge relationships and add value to the team on integrated team projects and as individual contributor
  • Ability to work harmoniously with co-workers and perform duties and responsibilities in a manner consistent with the company’s value of exhibiting the highest quality standards in all endeavors

ADA Physical/Mental/Workplace Requirements:

  • Occasional lifting up to 25 lbs.
  • Sitting, working at desk/personal computer for extended periods of time
  • Work environment is hybrid between professional corporate office and remote location
  • Ability to travel commercially (25% of time)

Location

Chicago, Illinois

Additional Locations

Job Type

Full time

Job Area

Communications

The salary range for this role is:

$94,400.00 - $144,600.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Average salary estimate

$119500 / YEARLY (est.)
min
max
$94400K
$144600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Manager, Cbrands

Are you ready to take on a pivotal role as the Communications Manager at Constellation Brands? Based in the vibrant city of Chicago, Illinois, this position is all about developing and executing cutting-edge PR strategies for some of the most beloved brands in the Beer Division, including Corona, Modelo, and Pacifico. As a Communications Manager, you'll get to creatively shape how these brands connect with audiences, both internally and externally. Your expertise will enable you to forge strong relationships with cross-functional teams, empowering you to drive the success of our diverse portfolio. Imagine crafting compelling content that resonates with various stakeholders and elevating our brand's reputation while leading impactful programs. Your role will include managing multiple projects simultaneously, ensuring they align with our core business objectives. You'll engage with media, craft persuasive press materials, and help navigate sensitive communication situations. If you have a knack for strategic thinking and a passion for role, we'd love to hear from you. Join Constellation Brands and be a key player in our journey to not only maintain our esteemed reputation but to also make our brands culturally relevant and loved by all!

Frequently Asked Questions (FAQs) for Communications Manager Role at Cbrands
What are the primary responsibilities of the Communications Manager at Constellation Brands?

As a Communications Manager at Constellation Brands, your key responsibilities will include developing and executing PR strategies for our Beer Division brands, managing media relations, coordinating internal and external communications, and fostering strong relationships with cross-functional teams. You'll also oversee agency partnerships and ensure that the company's messaging aligns with overall business objectives.

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What qualifications do I need to apply for the Communications Manager position at Constellation Brands?

To apply for the Communications Manager role at Constellation Brands, candidates should possess a BS/BA degree in communications, public relations, or journalism. A master's degree in a relevant field is a plus, along with proven experience managing external agencies and strong interpersonal communication skills. Candidates should exhibit leadership qualities and the ability to manage multiple projects effectively.

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How does Constellation Brands ensure positive media coverage for its brands through the Communications Manager position?

The Communications Manager at Constellation Brands plays a vital role in securing positive media coverage by identifying opportunities for effective media relations, engaging actively with media outlets, and preparing company spokespeople for interviews. You'll collaborate with agencies to create targeted pitches and develop comprehensive press materials that highlight our brands' stories.

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What skills are essential for success as a Communications Manager at Constellation Brands?

Success as a Communications Manager at Constellation Brands requires strong writing and editing skills, exceptional time management, leadership capabilities, and the ability to influence without authority. Additionally, you should be resourceful, organized, and able to build lasting relationships with team members and stakeholders to ensure cohesive communications across all channels.

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What is the work environment like for the Communications Manager at Constellation Brands?

The work environment for the Communications Manager at Constellation Brands is hybrid, balancing a professional corporate office in Chicago with the flexibility of remote work. You'll have the opportunity to collaborate with diverse teams while enjoying an engaging atmosphere that encourages creativity and professional development.

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Common Interview Questions for Communications Manager
How would you approach developing a PR strategy for a new beer brand at Constellation Brands?

When approaching a PR strategy for a new beer brand at Constellation Brands, it's crucial to begin with thorough market research to understand the target audience. Next, I would identify unique selling propositions and craft compelling messaging that aligns with the brand’s personality. Building relationships with key media outlets and influencers would be essential for amplifying the brand's launch. Regularly reviewing the strategy's performance against KPIs would help in making necessary adjustments for continuous improvement.

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Can you describe a time you managed multiple PR campaigns simultaneously?

I successfully managed multiple PR campaigns last year by utilizing strong organizational skills and prioritizing tasks efficiently. I developed a detailed timeline for each campaign, which allowed for overlapping tasks to be handled fluidly. Strong communication with my team and clients ensured everyone was aligned, leading to successful outcomes for each campaign without sacrificing quality.

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What strategies do you use to maintain media relationships?

To maintain media relationships effectively, I prioritize consistent communication by keeping reporters updated on company news, products, and initiatives. I make an effort to meet with them regularly, whether through coffee or events, and I ensure my pitches align with their interests. Acknowledging their work and providing them with valuable insights also fosters a positive rapport.

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How do you measure the success of a communications campaign?

Measuring the success of a communications campaign involves establishing clear KPIs at the outset, such as media impressions, engagement rates, and audience reach. Utilizing metrics from various platforms for quantitative analysis, alongside qualitative feedback from stakeholders, offers a holistic view of the campaign’s effectiveness. Regular reviews allow for immediate adjustments to optimize future efforts.

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What challenges have you faced in previous communications roles and how did you overcome them?

In previous roles, I've faced challenges like negative publicity surrounding the brands I managed. To overcome this, I developed proactive strategies focused on transparency, timely responses, and highlighting positive brand stories. Engaging directly with stakeholders helped rebuild trust, and maintaining open lines of communication eased tensions, allowing us to steer public perception in a more favorable direction.

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How would you handle a crisis situation for a brand under Constellation Brands?

Handling a crisis situation requires immediate assessment to understand the facts and impacts. I would then promptly assemble a cross-functional team to devise a communication strategy that includes a clear, honest message tailored for the audience. Keeping stakeholders informed while controlling the narrative through timely updates is key to mitigating negative fallout and rebuilding trust in the brand.

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Describe your experience with managing external agencies.

My experience in managing external agencies involves overseeing day-to-day interactions and ensuring alignment with brand objectives. I believe in transparent communication, setting clear expectations, and regularly reviewing performance metrics. Building a collaborative environment fosters innovation while keeping agency partners highly motivated, ultimately yielding successful campaigns.

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What makes you passionate about public relations, especially within the beer industry?

My passion for public relations stems from my love for storytelling and connecting people with brands that resonate with them. In the beer industry, I find excitement in the heritage, culture, and community around each brand. I relish the challenge of showcasing the unique attributes of each product while positioning them within larger conversations about lifestyle and enjoyment. Making those connections is truly fulfilling.

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How do you ensure consistent messaging across various platforms?

To ensure consistent messaging, I develop communication guidelines that outline the tone, key messages, and branding elements to be used across platforms. Regular coordination meetings with team members and cross-functional partners help keep everyone aligned. Additionally, I leverage a content calendar to track when and where messages are deployed, ensuring that all external communications reflect our brand’s core values.

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What are the key trends in communications that you think would impact Constellation Brands?

Key trends in communications impacting Constellation Brands include the rise of digital storytelling, the importance of authenticity, and a growing emphasis on corporate social responsibility. Adapting to these trends involves engaging audiences through innovative digital campaigns, focusing on genuine narratives that resonate with consumers, and actively participating in conversations around sustainability and community support.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

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