Sales Assistant III - Commercial Groups

As a Sales Assistant III at Centene, your key responsibilities will include providing sales and service support, developing and maintaining employer group and agent relationships, supporting Account Executives with sales strategies, and resolving customer inquiries. You will ensure the accuracy of new business proposals and manage the enrollment processes, playing a vital role in achieving sales retention and profitability goals.

For the Sales Assistant III position at Centene, a college degree is desirable, paired with a minimum of three years of health insurance or managed care sales support experience. A valid health and life license is preferred. Strong organizational skills and the ability to work collaboratively with various departments are essential for success in this role.

Centene is committed to career growth and development for all employees. As a Sales Assistant III, you will have access to opportunities for mentorship, professional training, and tuition reimbursement, which can help elevate your skills in the health insurance space. Additionally, strong performance in this role can lead to advancement within the sales team.

Centene offers a flexible remote working environment for the Sales Assistant III role, allowing you to maintain a healthy work-life balance. You'll be equipped with the tools and resources necessary to work effectively from home while receiving dedicated support from your team to ensure you thrive in your role.

The pay range for the Sales Assistant III position at Centene is between $22.79 and $38.84 per hour. Actual pay will be determined based on skills, experience, education, and other job-related factors. Alongside competitive pay, Centene offers a comprehensive benefits package to support its employees.

When answering this question, focus on specific roles you've held, your responsibilities, and how they relate to the Sales Assistant III position. Highlight accomplishments that demonstrate your ability to support sales teams and the improvements you contributed to client relationships.

To effectively respond, discuss your time management skills and the techniques you use to prioritize tasks. Provide an example that illustrates how you've successfully balanced multiple priorities in the past while maintaining service quality.

Emphasize your problem-solving approach and interpersonal skills when discussing customer service issues. Describe a specific method you would use to investigate, communicate, and ensure satisfactory resolutions for all parties involved.

Your answer should reflect an analytical approach, focusing on how you would systematically address discrepancies. Mention the importance of communication and collaboration with relevant departments to ensure accurate and timely resolutions.

Discuss your familiarity with specific sales tracking software and how you've used them in your previous roles. Highlight your ability to analyze data to derive insights that could positively impact sales processes.

Provide a detailed example of a situation where you established a strong relationship. Consider discussing communication techniques, how you addressed their needs, and the results of your efforts.

Demonstrate your attention to detail through examples from your previous roles. Discuss the systematic processes you employ for double-checking work and collaborating with others to ensure comprehensive accuracy.

Lay out specific tasks you would perform during an enrollment process, such as coordinating meetings, preparing materials, and being available for questions. Showcase your proactive skills and willingness to assist throughout the process.

Share your perspective on potential challenges, whether it be managing high workloads or navigating company policies. Conclude with how you would approach these challenges constructively, showcasing your resilience and adaptability.

Express your passion for Centene's mission and values, linking them to your career goals. Discuss how your skills align to help uplift the health of communities while fostering your own professional growth within the organization.