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Head of Growth

We are looking for a passionate Growth and Marketing leader

a highly driven and effective individual to power our customer acquisition strategy. Operating at the intersection of sports, entertainment, and cryptocurrency, you will own the complete growth and customer acquisition strategy—leading paid media, affiliate marketing, influencer partnerships, community marketing, customer reactivation, campaign development and implementation—. You'll manage an existing high-performing team and have the autonomy to design and scale your organization, supported closely by senior management.


A Day In The Life

Your morning begins by diving into yesterday's acquisition performance across channels, scrutinizing data to uncover insights, optimization opportunities, and areas for experimentation. Perhaps you've identified a promising new influencer campaign yielding high-quality traffic, and you're strategizing how to scale it further.

Next, you meet with your Head of Paid Acquisition, aligning on budgets, channel strategies, and near-term priorities. You review recent affiliate program performance, brainstorm ways to activate dormant channels, and discuss fresh ideas for community marketing initiatives to drive organic growth.

Mid-morning, you collaborate with the Product and Data teams, exploring ways to optimize conversion funnels and improve user onboarding to maximize acquisition ROI. You propose new A/B tests and experiment ideas designed to push key metrics forward.

In the afternoon, you lead a cross-departmental meeting with senior stakeholders—sharing acquisition funnel analysis and some ideas your team have to optimize the funnel. You pitch new growth experiments and data tracking that will make your team’s acquisition more effective.

As your day winds down, you finalize hiring plans and interviews for your Creator Marketing Lead - a new role that you’ve envisioned that aims at finding the next generation of creators to partner with our leading brand. 

You drive customer acquisition. You unlock growth opportunities. You make a measurable impact.

To succeed in this role, you’ll need:

  • A passion for digital innovation, experimentation, and optimization—you thrive in fast-paced, results-driven environments.
  • A minimum of 8-10 years proven experience in digital and/or growth marketing, ideally with a clear track record of successfully driving new customer acquisition with a focus on digital channels.
  • Demonstrated success leading and managing growth marketing teams, including paid acquisition (paid media, affiliates, influencers), campaign management, and community-focused marketing.
  • Strong analytical skills and comfort interpreting data to drive strategic decisions. You know how to measure, optimize, and scale marketing efforts effectively.
  • Exceptional communication and stakeholder management skills—with the confidence to present insights, results, and strategic recommendations clearly to senior management.
  • Technologically native, you are a native user of tech and have shown a track record in adoption technology to help improve your performance. 
  • Entrepreneurial mindset, capable of building and scaling processes and teams from the ground up.

It’d be great — but not necessary — if you also had:

  • Experience or familiarity with cryptocurrency/blockchain technology, products, or markets.
  • Background in sports, fintech, or digital entertainment industries.
  • Experience in customer reactivation or community-driven growth initiatives.
  • Multilingual capabilities relevant to key growth markets.

You will be responsible for:

  • Defining and delivering the global growth strategy—leading all customer acquisition channels, including paid media, affiliates, influencers, community marketing, customer reactivation, and competitor analysis.
  • Building and scaling a high-performing growth marketing organization, including hiring, training, and mentoring your teams.
  • Owning acquisition KPIs—tracking metrics meticulously, leveraging analytics to optimize campaigns, and consistently driving new customer growth.
  • Collaborating cross-functionally with Product, Data, Sponsorship, Organic Growth and Senior Management teams to optimize the customer journey and maximize conversion rates.
  • Driving innovation through experimentation—testing new channels, creative approaches, and marketing tactics to uncover untapped growth opportunities.
  • Presenting insights, progress, and strategic recommendations regularly to senior management, ensuring alignment and buy-in on growth initiatives.
  • Monitoring competitor marketing and growth strategies, proactively identifying threats and opportunities, and adjusting your strategy accordingly.

Accountabilities (What You'll Be Measured By):

  • New customer growth—acquisition volume, quality, and conversion rates.
  • ROI and efficiency of acquisition spend—measured through metrics like CAC (Customer Acquisition Cost), channel ROI, and payback periods.
  • Team performance and development—building an effective, motivated growth organization.
  • Successful experimentation and innovation—launching and scaling new channels, campaigns, or tactics that deliver measurable growth.
  • Cross-departmental collaboration and impact—effectively partnering with Product, Data, VIP, and Marketing teams to optimize the entire customer acquisition journey.

In exchange, we offer:

  • A dynamic, collaborative, fun, yet challenging work environment.
  • Attractive salary and benefits.
  • Flexible working hours.
  • An office located in the heart of Central, Hong Kong. Remote workers will be considered.
  • A state-of-the-art entertaining floor, including a fully stocked bar and pantry, gaming consoles, and a growing library.
  • A team of 100+ globally representing over 20 countries—we’re multicultural and proud of it!
  • Onsite company gym / yoga studio with showers, changing rooms, and free daily classes.
  • Expensed weekly team lunches and regular social events.
  • Company events, including Christmas and Summer parties and our much-loved beach BBQs.

Where you’ll work:

Based out of six floors of office, gym, yoga studio, and entertainment space in Hong Kong's SoHo district, we work with colleagues around the world to shake things up in one of the most exciting places on the internet today—the digital center of sports, entertainment, and cryptocurrency.

We'd love to have you in Hong Kong or a nearby time zone, but the right person could work anywhere.

Interested? Reach out to careers@chaostheory.hk.

We can't wait to hear from you.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Head of Growth, Chaos Theory

At Chaos Theory, we’re on the hunt for an incredible Head of Growth! This unique role is perfect for a passionate growth and marketing leader ready to turbocharge our customer acquisition strategy. If you find excitement at the intersection of sports, entertainment, and cryptocurrency, then this journey is for you! As the Head of Growth, you'll take the reins on crafting our expansive growth and acquisition strategy, managing a high-performing team while collaborating closely with senior management. Imagine diving into acquisition performance daily, analyzing data for insights, and scaling innovative campaigns across diverse channels. Your responsibilities will range from harnessing paid media and influencer partnerships to rejuvenating customer reactivation efforts. Not to mention, you’ll lead with creativity, emphasizing community marketing initiatives. You’ll have the autonomy to engineer and expand your organization, all while honing in on the metrics that matter most. We’re looking for someone with at least 8-10 years of experience in digital and growth marketing, a knack for interpreting data, and a passion for tech innovation. With our vibrant work environment in the heart of Hong Kong, you'll find room to grow not just in your role, but with a dynamic team that believes in pushing limits and exploring new horizons. Intrigued? Join us at Chaos Theory—where your impact will be both measurable and meaningful.

Frequently Asked Questions (FAQs) for Head of Growth Role at Chaos Theory
What are the main responsibilities of the Head of Growth at Chaos Theory?

The Head of Growth at Chaos Theory will define and deliver the global growth strategy across all customer acquisition channels. This includes managing paid media, affiliate programs, influencer collaborations, and community marketing initiatives. You’ll also be responsible for building a high-performing growth marketing team, tracking acquisition metrics, optimizing the funnel with the Product team, and presenting insights to senior management to ensure strategic alignment.

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What skills are required for the Head of Growth position at Chaos Theory?

To succeed as Head of Growth at Chaos Theory, you should have a strong background in digital marketing with at least 8-10 years of experience. You must demonstrate leadership in managing growth teams, have exceptional analytical skills, excellent communication for stakeholder management, and an entrepreneurial spirit. Familiarity with cryptocurrency products and a keen interest in community-driven growth initiatives is a plus!

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What does a typical day look like for the Head of Growth at Chaos Theory?

A typical day for the Head of Growth at Chaos Theory starts with analyzing previous day’s acquisition performance, identifying insights for optimization and new opportunities. You'll collaborate with team members in cross-departmental meetings, strategizing on budgets, acquisition channels, and potential new campaigns. Your role also includes finalizing hiring processes and mentoring your team throughout the day.

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What is the company culture like at Chaos Theory for the Head of Growth role?

The culture at Chaos Theory is dynamic, collaborative, and fun. We value innovation and creativity, and our work environment is designed to foster teamwork and personal growth. You’ll join a multi-national team based in a vibrant office in Hong Kong, with opportunities for remote work, weekly team lunches, social events, and an onsite gym for a well-rounded work-life atmosphere.

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How does the Head of Growth at Chaos Theory measure success?

Success for the Head of Growth at Chaos Theory is measured by new customer acquisition rates, quality of traffic conversion, ROI on marketing spends, and the effectiveness of team performance. You’ll be expected to present regular progress updates and strategic recommendations along with key metrics to ensure that the growth initiatives are effectively aligned with the company's overall objectives.

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Common Interview Questions for Head of Growth
Can you describe your experience in digital and growth marketing relevant to the Head of Growth role?

It's essential to articulate your specific achievements in digital marketing, highlighting instances where you successfully drove customer acquisition. Discuss your strategies, the tools you used, and the results—especially focusing on KPIs such as CAC and ROI. Providing quantifiable results can greatly strengthen your answer.

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How do you approach developing a comprehensive growth strategy?

Explain your analytical process by detailing how you assess current performance metrics, identify growth opportunities, and test new strategies. Discuss methods for collaborating with cross-functional teams, nurturing relationships, and aligning goals to ensure the overarching strategy is cohesive and effective.

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Can you give an example of how you've managed a growth marketing team?

Share specific examples that showcase your leadership skills, including how you trained and motivated your team, set and monitored performance objectives, and fostered a culture of innovation. Highlight any challenges you faced and how you overcame them to encourage team growth.

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What strategies do you use to optimize customer acquisition channels?

This question allows you to showcase your experience with various channels. Detail your analytical approach, including how you leverage data to assess channel performance, optimize campaigns, and scale successful initiatives. Discuss any specific tools or methodologies you use to gather and interpret data.

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How do you stay informed about trends and changes in the marketing industry?

Discuss the importance of continuous learning and adapting to industry shifts, whether through attending webinars, participating in industry forums, or following key thought leaders. Mention specific resources or communities that you actively engage with to keep your skills and knowledge fresh.

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What role does data play in your decision-making process?

Emphasize the vital role of data analytics in informing your strategic decisions, from understanding customer behaviors to optimizing campaigns. Provide examples of how data-driven insights shaped your past decisions and led to successful outcomes.

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Describe a successful marketing campaign you led in the past.

Use the STAR method (Situation, Task, Action, Result) to detail the campaign's context, your objectives, the actions you took, and the measurable results. Focus on innovative strategies you implemented and how they contributed to growth.

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How do you handle feedback and criticism from stakeholders?

Discuss your approach to receiving feedback, emphasizing adaptability and a willingness to collaborate. Share a specific example where you received constructive criticism and how you used that feedback to improve your strategies or performance.

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What steps do you take to ensure cross-departmental collaboration?

Illustrate your experience in fostering teamwork by specifying communication strategies, meeting structures, and shared goals you’ve implemented. Highlight a successful project that benefited from seamless collaboration and the positive outcomes it led to.

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How would you define success as a Head of Growth?

Define success through a holistic view of growth metrics, including customer acquisition, retention, team performance, and campaign ROI. Stress the importance of aligning growth initiatives with company vision and how you would use these metrics to guide strategy direction.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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