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IT Quality Tech Lead Analyst - VP - IRVING image - Rise Careers
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IT Quality Tech Lead Analyst - VP - IRVING

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
  • Responsibility:
  • Conducts a broad range of complex process monitoring, product evaluation and audit assignments.
  • Follows industry quality trends; applies to current environment as appropriate. Interacts with various levels of management; communicates technology level process changes.
  • Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle.
  • Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted.
  • Documents findings and performs root cause analyses. Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
  • Ensures all corrective actions are assigned, documented and completed.
  • Verifies traceability in project work products.
  • Gathers, maintains and reports on quality metrics.
  • Acts as advisor and mentor for junior members of the team.
  • Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met.
  • Performs other duties and functions as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 12+ years experience in an IT Quality role. Ability to work independently or within groups on projects assigned
  • Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
  • Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities
  • Strong experience with JIra, Data testing and API testing

Education:

  • Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 08, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$143400 / YEARLY (est.)
min
max
$114720K
$172080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Quality Tech Lead Analyst - VP - IRVING, Citi

As a IT Quality Tech Lead Analyst at Citi in Irving, Texas, you're stepping into a role that is both challenging and rewarding. This position isn't just about checking boxes; it's about shaping the quality of technology solutions. You'll leverage your extensive experience, crafting and executing a robust testing strategy that begins with functional tests and extends through to complex procedures in automation and user acceptance testing. You'll collaborate closely with project managers and users to ensure the quality metrics meet and exceed industry standards. With over a decade of experience under your belt, you will monitor processes, document findings, and recommend improvements that make a real impact. Your expertise in testing processes, along with tools like Jira, will help you navigate complex deliverables and influence decision-making across the organization. The culture here is inclusive and fast-paced, allowing you to mentor junior team members while also working independently on mission-critical projects. Your contributions will not only uphold Citi's reputation but also enhance the technological backbone of a global leader in finance. If you're someone who thrives on communication, problem-solving, and quality assurance, then this position is perfect for you, as it allows you to leave a significant mark on our operations and our clients' experience.

Frequently Asked Questions (FAQs) for IT Quality Tech Lead Analyst - VP - IRVING Role at Citi
What are the primary responsibilities of the IT Quality Tech Lead Analyst at Citi?

The IT Quality Tech Lead Analyst at Citi is responsible for executing functional, automation, and regression testing, collaborating on user acceptance testing (UAT), and ensuring that appropriate testing scripts are created and implemented. You will also conduct complex process monitoring and audits while being a vital influence in communicating technology-level process changes across various management levels.

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What qualifications are needed for the IT Quality Tech Lead Analyst position at Citi?

To be a strong candidate for the IT Quality Tech Lead Analyst role at Citi, you typically need over 12 years of experience in an IT Quality role, strong knowledge of testing processes, and demonstrated expertise in the Systems Development Lifecycle. A Bachelor’s degree is required, while a Master’s degree is preferred, coupled with strong analytical skills and hands-on experience with Jira and data/API testing.

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How does the IT Quality Tech Lead Analyst role at Citi impact the company as a whole?

The IT Quality Tech Lead Analyst plays a crucial role in ensuring the quality of technology solutions at Citi. By conducting audits, monitoring compliance with standards, and influencing project decisions, your work has a direct impact on the overall performance and effectiveness of the technology team and ultimately contributes to Citi's reputation and operational efficiency.

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What specific skills will help in succeeding as an IT Quality Tech Lead Analyst at Citi?

Success in the IT Quality Tech Lead Analyst position at Citi requires a blend of technical and soft skills. Strong analytical thinking and a comprehensive understanding of IT Quality processes are essential, along with communication and diplomacy abilities to guide and influence others. Familiarity with various testing tools and methodologies, as well as a proactive approach to risk assessment, will also be crucial.

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What kind of work environment can an IT Quality Tech Lead Analyst expect at Citi?

At Citi, the work environment for an IT Quality Tech Lead Analyst is dynamic and collaborative. You will be interacting with different teams and levels of management, offering a supportive atmosphere that encourages input and innovation. The company values inclusivity and career development, making it an ideal place for someone looking to make a meaningful impact in their field.

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Common Interview Questions for IT Quality Tech Lead Analyst - VP - IRVING
Can you describe your experience with automation and regression testing?

When addressing your experience with automation and regression testing, focus on specific projects where you've implemented testing strategies. Discuss the tools you've used, the challenges faced, and how successful outcomes were achieved. Showcase your understanding of different testing methodologies and your ability to adapt them to project needs.

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How do you ensure compliance with industry quality standards during the testing process?

In your response, highlight the processes you follow to ensure compliance, such as thorough documentation, regular audits, and continuous monitoring of standards. Mention any specific industry frameworks you are familiar with and how they guide your testing practices within the IT Quality domain.

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What role does collaboration play in your approach to quality assurance?

When discussing collaboration, emphasize your ability to communicate effectively with diverse teams. Illustrate how you've worked with cross-functional teams to improve testing processes and ensure product quality. Share specific examples that showcase your teamwork skills and how collaboration has led to successful project outcomes.

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How do you stay current with industry trends and technology advancements in IT Quality?

To answer this question, mention the resources you leverage, such as industry journals, webinars, and professional forums. Explain your method of integrating new trends into your testing strategies and how you encourage your team to embrace innovative solutions that enhance quality assurance efforts.

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Can you walk us through a challenging project you led and the outcome?

In your response, detail the complexity of the project and the specific challenges you faced. Focus on the steps you took to lead your team, manage risks, and ensure quality throughout. Highlight the positive outcomes and any lessons learned, demonstrating your ability to tackle difficult situations effectively.

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What tools do you prefer for tracking quality metrics and why?

Discuss your preferred tracking tools, such as Jira, and explain why they are beneficial for managing quality metrics. Highlight your experience with these tools, including how they've allowed you to analyze data effectively and improve testing processes in alignment with project goals.

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How do you approach root cause analysis in testing?

When answering, describe your systematic approach to root cause analysis, including the techniques and tools you employ. Share specific examples of past incidents where this process led to significant improvements or changes in testing methodologies and how it contributed to the overall quality.

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How do you mentor junior team members in quality assurance best practices?

In your response, emphasize your mentorship philosophy and the specific actions you take to guide junior team members. Share examples of training sessions, peer reviews, and constructive feedback you provide, demonstrating your commitment to the team's growth and the importance of quality in their development.

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What strategies do you use for effective risk assessment in projects?

Discuss your methods for identifying and assessing risks, including how you prioritize them based on potential impact. Share your experience in developing mitigation plans and how collaborating with other departments often helps enhance the risk management process.

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Can you elaborate on your experience with user acceptance testing?

When discussing your experience with UAT, provide details about your involvement in planning and executing UAT processes for specific applications. Emphasize the importance of user feedback in refining products and your role in facilitating successful acceptance testing that aligns with user expectations.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

518 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
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Full-time, on-site
DATE POSTED
April 2, 2025

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