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Product Designer

About Cledara

Cledara helps businesses take control of their software subscriptions. By giving them visibility of their software, cutting excess spend, and streamlining admin we help them focus on the things that matter.

With 1,000+ customers in 32 countries and 6,000+ software vendors, we’re the world’s leading software management platform.

We’re backed by leading investors, including CommerzVentures, Nauta Capital, Notion Capital, Techstars, and Anthemis.

A fun fact about Cledara is that we have a tradition of sports partnerships. Cambridge United FC's historic stadium takes our name, and we have partnered with UTMB Val d'Aran since its first edition four years ago.

About the role

You’ll join our dynamic Product team to lead the end-to-end design process—researching, ideating, prototyping, and refining solutions that elevate the user experience. You'll collaborate closely with Product Managers, Engineers, and customer-facing teams, using data and user insights to drive decisions.

This role is ideal for candidates with 4+ years in product design, preferably in B2B SaaS or FinTech. You'll thrive in our fast-paced, customer-centric environment if you have a growth-driven mindset, strong communication skills, and a proven ability to translate user insights into impactful designs.

How you can make an impact

We expect you to meet the standard of excellence at Cledara. Our CSAT score is consistently 95%+, and our product's "Ease of use" was one of the main reasons customers ranked us as a Top Global Platform in our G2 category”.

In this role, you’ll:

  • Lead the end-to-end design process—researching, ideating, prototyping, and refining solutions to continuously improve the user experience.
  • Design intuitive wireframes, interactive prototypes, and high-fidelity mockups.
  • Drive user research to uncover customer needs, pain points, and opportunities that shape our product strategy and roadmap.
  • Work closely with product managers and developers to define product requirements.
  • Utilise user feedback and usability testing to drive informed design decisions.
  • Measure the success of design solutions with the team, iterating on them with a customer and UX mindset.
  • Explore the Cledara platform proactively, identifying areas for improvement that enhance the user experience and drive business impact.

How you can make an impact

We expect you to meet the standard of excellence at Cledara. Our CSAT score is consistently 95%+, and our product's "Ease of use" was one of the main reasons customers ranked us as a Top Global Platform in our G2 category.

In this role, you’ll:

  • Lead the end-to-end design process—researching, ideating, prototyping, and refining solutions to continuously improve the user experience.
  • Design intuitive wireframes, interactive prototypes, and high-fidelity mockups.
  • Drive user research to uncover customer needs, pain points, and opportunities that shape our product strategy and roadmap.
  • Work closely with product managers and developers to define product requirements.
  • Utilise user feedback and usability testing to drive informed design decisions.
  • Measure the success of design solutions with the team, iterating on them with a customer and UX mindset.
  • Explore the Cledara platform proactively, identifying areas for improvement that enhance the user experience and drive business impact.

What we are looking for

  • 4+ years of product design or relevant design experience, ideally in B2B SaaS or FinTech, with a proven track record of improving user experience and driving business impact through design.
  • Ability to empathise with users and translate their needs into intuitive design solutions.
  • Relevant case studies demonstrating a user-centered design process.
  • Proficiency in design and prototyping tools like Figma, Framer, Sketch or similar.
  • Excellent written and verbal communication skills with the ability to clearly communicate design rationale to technical and non-technical stakeholders.
  • Growth-driven mindset with a user-first approach who can balance aesthetics, functionality, and business goals.
  • Experience with user research and usability testing.

Even better if you have

  • Expertise skills in Figma: working with advanced capabilities such as libraries, variants, auto layout, and dev mode, as well as building out prototypes to successfully validate solutions with customers and stakeholders.
  • Experience working with design systems, accessibility, and component libraries.
  • Familiarity with product analytics software & session recording tools (e.g., Mixpanel, Amplitude) to validate/inform product design hypothesis.
  • Understanding of user psychology, behavioural drivers, and decision-making processes.
  • Familiarity with HTML, CSS, JavaScript, and other front-end technologies to enhance developer collaboration and streamline the design-to-development handoff.

Sounds like you?

Submit a resume and share or present up to 2 relevant case studies.

  • Access to Private Medical Insurance via Sanitas.
  • Food allowance to the value of €100 per month.
  • Learning budget - to help you stay on top of your game.
  • A great working culture with regular work outings, company offsites and international travel.
  • 23 days annual leave plus public holidays.
  • Access to a corporate ClassPass account.
  • An Apple Macbook to work on.
  • Great centrally located workspace with an outside courtyard area, beautiful collaborative working spaces, free tea & coffee, and periodic social events.

Salary range: €40,000 - €45,000

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$40000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Designer, Cledara

Join Cledara as a Product Designer and be part of an exciting journey in the SaaS landscape! At Cledara, we help businesses streamline their software subscriptions and optimize spend, making this an ideal opportunity for someone eager to make a significant impact. As a Product Designer, you'll lead the end-to-end design process, from researching and ideating to prototyping and refining solutions that genuinely enhance user experiences. Collaborating closely with Product Managers, Engineers, and customer-facing teams, you'll utilize data and insights to guide your decisions. We’re looking for someone with 4+ years of product design experience, preferably in B2B SaaS or FinTech, who excels in fast-paced environments and has a strong communication skill set. Here, your growth-driven mindset will thrive as you translate user insights into impactful designs. By focusing on user needs, you'll help maintain Cledara's impressive CSAT score of over 95%, as our commitment to excellence keeps us in the top tier of global platforms. If you have a knack for creating intuitive wireframes, prototypes, and mockups, this is your chance to shine and explore ways to improve our platform further. Join our vibrant team and contribute to a culture that values innovation, collaboration, and user-centric design. With access to private medical insurance, a learning budget, a great working environment, and more, Cledara is not just a workplace, but a community of passionate individuals working towards a common goal.

Frequently Asked Questions (FAQs) for Product Designer Role at Cledara
What responsibilities will a Product Designer at Cledara have?

As a Product Designer at Cledara, you will lead the end-to-end design process, which includes researching user needs, creating prototypes, and refining design solutions. You'll also collaborate with Product Managers and Engineers to define product requirements, drive user research, and ensure that designs meet both user expectations and business goals.

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What qualifications are required to become a Product Designer at Cledara?

To be a successful Product Designer at Cledara, candidates should have at least 4 years of product design experience, ideally in B2B SaaS or FinTech. Proficiency in design tools such as Figma and a strong understanding of user-centered design principles are essential, along with excellent communication skills to convey ideas clearly to stakeholders.

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How does the Product Designer role at Cledara impact customer satisfaction?

The Product Designer role at Cledara is crucial for maintaining our high customer satisfaction score of over 95%. By designing user-friendly interfaces and understanding customer pain points through research, you will help create solutions that enhance the overall user experience, ultimately driving business impact and client retention.

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What tools and technologies should a Cledara Product Designer be familiar with?

A Product Designer at Cledara should have proficiency in design and prototyping tools like Figma, Sketch, or Framer. Familiarity with user research methods and analytics tools such as Mixpanel or Amplitude will also enhance your ability to validate design decisions and ensure they're informed by data-driven insights.

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What kind of company culture can a Product Designer expect at Cledara?

At Cledara, the culture is vibrant, collaborative, and focused on innovation. You'll be part of a fun environment that promotes regular outings, international travel, a learning budget, and a supportive workspace. We value communication and teamwork, making it easier for Product Designers to thrive and contribute effectively.

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Common Interview Questions for Product Designer
Can you describe your design process as a Product Designer?

When answering this question, illustrate your approach to design from research through to prototyping and testing. Mention how you incorporate user feedback and data into your designs to ensure they align with customer needs and business goals. Use specific examples to demonstrate your methodology.

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How do you prioritize design features when collaborating with engineering and product management?

It's essential to communicate effectively and understand both user needs and technical constraints. Describe how you balance user feedback, business objectives, and engineering feasibility to prioritize features. Share examples of how you’ve previously navigated such discussions.

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What tools do you use for prototyping, and why do you prefer them?

Discuss your experience with prototyping tools such as Figma or Sketch, highlighting their strengths in terms of collaboration and ease of use. Emphasize how these tools helped you create efficient, user-friendly designs and solicit feedback during the design process.

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Can you give an example of a challenging design problem you've faced and how you overcame it?

Choose a specific situation that illustrates your problem-solving skills as a Product Designer. Outline the challenge, the steps you took to address it, and the outcome. This shows your ability to adapt and think critically in fast-paced environments.

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How do you conduct user research and incorporate findings into your designs?

Explain your approach to user research—whether you conduct interviews, surveys, or usability testing. Discuss how you synthesize findings to inform your design decisions and provide examples of any significant changes made as a result of user insights.

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What role does collaboration play in your design process?

Collaboration is key to effective product design. Explain how you work with cross-functional teams, such as engineers and product managers, and how you involve stakeholders throughout the design process to ensure that designs meet expectations and align with company goals.

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How do you measure the success of your designs?

Discuss metrics and KPIs you track post-launch to assess user engagement and satisfaction with your designs. Highlight any success stories where your designs directly led to improved user experiences or increased conversion rates.

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Describe a time you received critical feedback on your design. How did you handle it?

Share an instance where feedback was received, focusing on your ability to remain open-minded and adapt your design based on constructive criticism. Emphasize your willingness to improve and how it ultimately led to a better product outcome.

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What aspects of user experience do you find most important, and how do you incorporate them into your designs?

Talk about the various components of user experience, like usability, accessibility, and aesthetics. Specify how you apply design principles to create intuitive layouts, keeping users' perspectives at the forefront of your designs.

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Why do you want to work for Cledara as a Product Designer?

Align your passion for product design with Cledara's mission and culture. Discuss how your skill set can contribute to the company’s goals and how being part of a high-impact team excites you. Make it personal and reflect on your alignment with Cledara's values.

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Full-time, remote
DATE POSTED
March 13, 2025

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