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Transformation Manager

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

The Role:

We are seeking a driven, strategic and collaborative Transformation Manager who will play a pivotal role in developing and implementing strategic initiatives for improved efficiency and productivity to support the continued growth and success of Clinigen.

You will play a key role in shaping the future of the organisation, driving positive change, and ensuring long-term competitiveness and growth. The primary focus of the role is to ensure that change is not only delivered successfully but also embedded in a sustainable manner long term. 

You will also be responsible for delivering assigned projects and programmes to the agreed scope to drive efficiencies and improve the organisations business capabilities in line with strategic growth goals and work collaboratively with the Senior Leadership Team to deliver on key objectives.

Please note this is a hybrid position 2 days office based (Weybridge) 3 days WFH.

Key Responsibilities:

  • Providing leadership, guidance and mentorship to colleagues across the business to ensure transformational objectives are achieved. Lead identified transformation projects from inception, delivery to closure, supporting across the project lifecycle benefits realisation to plan.
  • Lead the scoping, planning and execution of transformation projects, managing timelines, budget, resources, cross-functionally to deliver to plan and forecast.
  • Lead business change initiatives, including assessing the impact of changes, developing change plans, and ensuring effective communication and stakeholder engagement.
  • Owning a portfolio of project initiatives and global programmes from concept through to delivery.
  • Utilise data analysis and insights to support business case justification and measurement of benefit deliverables and overall project success.
  • Continuous Improvement - Actively seek opportunities for the organisation to radically improve its processes, systems, and ways of working to drive efficiency and cost reduction.
  • Business Strategy - Support strategic change programmes as part of the business’s growth plans across markets.
  • Teamship - Collaborate across business functions and commercial departments to lead transformation efforts manging interdependencies and synergies.
  • Business Case Build - Conduct option evaluations to develop clear business cases for transformation including credible capex & opex cost plans, benefits delivery, resourcing, and end-to-end governance.
  • Experience working in an operational business environment and / or supply chain and logistics.
  • Experience in business integrations and process improvement regionally or globally.
  • Capability in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques, such as: Business Process Management (BPM).
  • Ability to self-manage and work in a dynamic environment. Flexible and adaptable; able to work in ambiguous situations.    
  • Ability to work with tight deadlines in a dynamic environment, delivering high quality outputs with strong attention to detail.
  • The willingness to embrace new technologies and influence other parts of the business to adopt them.

Qualifications:

  • Experience in supporting process change and understanding of process improvement models (such as Lean Six Sigma).  
  • Understanding of Risk Management processes, Issue Management processes, Benefits Realisation planning and monitoring. 
  • Effective interpersonal and presentation skills, possessing the confidence to build relationships with all levels of stakeholder and influence both internal and external stakeholders.
  • Minimum 5 years’ experience in transformation projects at Project Manager or Business Analyst level.
  • Strong Management Information reporting skills using the Microsoft Office suite (SharePoint lists, PowerBI reports and dashboards, Excel, power pivot, lookups, VBA).
  • 27 days holiday plus 8 bank holidays
  • Discretionary Bonus Scheme
  • Pension contributions 4.5% matched
  • Life assurance 4 x annual salary
  • Flexible Benefits Platform with £25/month Company contribution
  • Annual salary review
  • Independent financial advice service
  • Enhanced Employee Assistance Programme
  • Shopping discounts with retailers
  • Long service awards
  • Recognition scheme & employee of the year awards

If you’re ready to take your career to the next level and make a lasting impact on a growing organisation, we want to hear from you!

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Transformation Manager, Clinigen

Join Clinigen as a Transformation Manager and become a key player in shaping the future of our rapidly growing global pharmaceutical services business! With over 1,000 employees and locations spanning the US, EU, Asia Pacific, and South Africa, we are committed to improving efficiency and productivity through exciting strategic initiatives. In this hybrid role, you’ll spend two days in our Weybridge office and three days working from home, enabling you to maintain a healthy work/life balance while delivering transformational objectives. You’ll lead and mentor your colleagues, driving positive change and embedding it for long-term success. From planning and executing projects to managing timelines and budgets, your leadership will help propel Clinigen towards its strategic growth goals. You will collaborate with our Senior Leadership Team to lead business change initiatives and foster a culture of continuous improvement. Your ability to analyze data and develop clear business cases will help justify our transformation efforts and ensure their effectiveness. If you have a passion for process improvement and a knack for building relationships at all levels, this is the opportunity you’ve been looking for. With benefits that include 27 days of holiday, a discretionary bonus scheme, pension contributions, and more, Clinigen is not just a workplace but a community that values your contribution. Let’s make a lasting impact together!

Frequently Asked Questions (FAQs) for Transformation Manager Role at Clinigen
What are the key responsibilities of a Transformation Manager at Clinigen?

As a Transformation Manager at Clinigen, your primary responsibilities include providing leadership and mentorship across the business to achieve transformational objectives, leading transformation projects from inception to closure, and ensuring effective stakeholder engagement. You will also be in charge of scoping and executing projects, driving efficiencies, and promoting a culture of continuous improvement to align with the company's strategic growth goals.

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What qualifications are needed to become a Transformation Manager with Clinigen?

To be considered for the Transformation Manager position at Clinigen, candidates should have a minimum of 5 years’ experience in transformation projects, preferably at the Project Manager or Business Analyst level. Expertise in process change, understanding of Lean Six Sigma principles, and effective interpersonal skills are crucial. Familiarity with data analysis tools and strong management information reporting skills using Microsoft Office are also essential.

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What makes Clinigen a great place to work for Transformation Managers?

Clinigen offers a dynamic working environment where transformation managers can significantly impact the organization’s success. With a global presence and a focus on innovation, team collaboration, and continuous improvement, Clinigen empowers its employees to drive meaningful change. The hybrid working model enhances work-life balance, and a comprehensive benefits package including holidays, pensions, and employee recognition programs adds to a fulfilling workplace experience.

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What types of transformation projects does Clinigen focus on?

Clinigen's transformation projects typically involve improving internal processes, enhancing business capabilities, and supporting the strategic growth of the organization. This includes leading business change initiatives, developing change plans, conducting risk management, and utilizing data analysis for measuring the success of projects. These efforts aim to align with Clinigen's overall goal of enhancing efficiency and competitiveness within the pharmaceutical landscape.

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How does the Transformation Manager role at Clinigen impact the company’s long-term growth?

The Transformation Manager at Clinigen plays a critical role in ensuring that strategic initiatives are successfully implemented and embedded within the company. By driving change, enhancing operational efficiencies, and aligning projects with business goals, the Transformation Manager helps secure the long-term competitiveness and growth of Clinigen. This position is central to fostering a robust, innovative culture that can adapt to the evolving pharmaceutical industry.

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Common Interview Questions for Transformation Manager
Can you describe a successful transformation project you managed?

When answering this question, focus on the project's scope, your specific role, key challenges overcame, and measurable outcomes. Illustrate how you developed and executed your project plan, engaging stakeholders and driving change effectively.

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How do you prioritize multiple transformation projects?

Discuss your approach to prioritizing based on urgency, impact, resources, and alignment with business goals. Provide examples of tools or frameworks you’ve used to assess priority and allocate resources efficiently.

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What methodologies do you employ for process improvement?

Mention specific methodologies such as Lean, Six Sigma, or Agile. Discuss how you've applied them in past roles to identify inefficiencies, develop solutions, and track improvement metrics.

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How do you measure the success of a transformation initiative?

Explain the importance of defining clear KPIs and measurable outcomes at the project's outset. Share examples of how you've effectively tracked benefits realization and made adjustments to ensure objectives are met.

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Describe your experience with stakeholder engagement during transformations.

Share strategies for building relationships and facilitating communication with stakeholders at all levels. Stress the importance of listening, addressing concerns, and keeping them informed throughout the transformation process.

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How do you approach change management and ensure buy-in from your team?

Discuss your techniques for promoting understanding and acceptance of change among team members. Highlight the importance of effective communication, training, and involving team members in the change process.

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Can you provide an example of how you handled resistance to change?

Reflect on a specific instance where you faced resistance. Explain how you identified the concerns, engaged in dialogue with stakeholders, and implemented solutions to alleviate apprehensions and foster a supportive environment for change.

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What role does data analysis play in your transformation projects?

Emphasize the value of data analysis in supporting decision-making throughout the project lifecycle. Provide examples of how insights drawn from data have driven successful project outcomes and informed strategy.

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How do you stay updated on industry trends and best practices in transformation?

Discuss how you actively seek information through professional networks, conferences, webinars, and literature. Show your enthusiasm for ongoing education and how it informs your work in transformation management.

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What tools and software do you utilize for project management?

Mention specific tools you have experience with, such as Microsoft Project, Trello, or Jira. Highlight how these tools facilitate better tracking, collaboration, and overall project success.

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Full-time, hybrid
DATE POSTED
March 6, 2025

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