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Sales Manager - job 3 of 4

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Sales Manager, you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching, and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

Please note: this role is 100% in-office in San Francisco, CA (891 Beach St).

At Compass You Will: 

Growth planning & professional development 

  • Be responsible for leading your agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
  • Retain and coach Compass agents while fostering an exceptional company culture
  • Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
  • Relay market intelligence from Research team and Business Development targets to agents
  • Provide agents with high level Business planning, feedback and professional development guidance
  • Develop initiatives to boost agent productivity and reinforce these practices through coaching
  • Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency
  • Help Agents to develop and deliver their personal sales goals

Culture-building 

  • Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
  • Promote positive behavioral attributes & attitudes amongst agents
  • Resolve agent, brokerage and contract/compliance issues on an as-needed basis
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

  • Relay on-the-ground market trends from agents to Business Development and Executive team 
  • Develop and share perspective on future agent management
  • Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
  • Build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

  • Partner with Business Development to collaborate on agent candidates 
  • Lead and provide support to agents in pitching new business opportunities 
  • Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
  • Complete Agent Contract renewals for your agent roster annually

Who you are: 

  • In-depth knowledge and proven track record in the leadership areas listed above 
  • An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor 
  • A strategic planner with analytical ability, good judgment and strong operational focus. 
  • Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging 
  • High emotional intelligence; professional and trustworthy with confidential and sensitive information 
  • Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality 
  • Technologically forward-thinking 
  • Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over-communication 
  • A commitment to exceed goals that is internal, constant, and self-imposed

What We’re Looking For: 

  • Bachelor’s degree, preferred 
  • Personal Sales Experience as a Realtor with 5+ years of being licensed, Brokers license preferred, validly licensed in applicable state(s) at all times of service
  • At least two years of experience as an Associate Sales Manager or 5+ years in real estate sales/sales management
  • Deep understanding of local real estate contracts and laws
  • Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Compensation:

The salary pay range for this position is a base pay of $106,500 - $159,800; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Compass Glassdoor Company Review
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CEO of Compass
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Robert Reffkin
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Average salary estimate

$133150 / YEARLY (est.)
min
max
$106500K
$159800K

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What You Should Know About Sales Manager, Compass

At Compass, we're on a mission to help everyone find their place in the world, and as a Sales Manager in San Francisco, you will play a vital role in making that vision a reality. Founded in 2012, we are redefining the real estate industry with our innovative platform that empowers agents to provide exceptional service to clients. In this role, you'll be responsible for leading, motivating, and mentoring our talented Compass agents while nurturing a vibrant company culture. You'll act as a bridge between our regional leadership team and agents, implementing various sales initiatives aligned with our annual goals. Expect to conduct regular agent meetings, share valuable market insights, and provide high-level business planning and professional development guidance. This position emphasizes culture-building, agent retention, and fostering a positive work environment. You'll be instrumental in developing strategies to enhance agent productivity and collaboration while supporting them in pitching new business opportunities. To succeed, you should have a strong leadership background, excellent organizational skills, and a passion for helping others reach their potential. Compass offers competitive compensation, comprehensive benefits, and a thriving team environment where creativity and innovation are encouraged. If you're ready to lead a motivated team and make a significant impact in the real estate landscape, we can't wait for you to join us!

Frequently Asked Questions (FAQs) for Sales Manager Role at Compass
What are the key responsibilities of a Sales Manager at Compass?

As a Sales Manager at Compass, you'll handle various responsibilities including leading and coaching agents, fostering a positive company culture, conducting regular agent meetings, and implementing strategies to boost productivity. Additionally, you'll provide operational guidance to the executive team and help agents achieve their sales goals.

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What qualifications are required for the Sales Manager role at Compass?

Candidates for the Sales Manager role at Compass should ideally have a Bachelor's degree, experience as a realtor with a minimum of 5 years' licensing, and at least two years in a sales management position. Familiarity with local real estate contracts and laws is highly preferred to ensure compliance and expertise.

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How does Compass support the professional development of its Sales Managers?

At Compass, professional development is a priority. Sales Managers receive ongoing training, coaching, and the opportunity to lead growth planning sessions. The culture emphasizes mentorship, providing tools and resources to help managers elevate their teams while constantly enhancing their own skills.

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What type of work environment can a Sales Manager expect at Compass?

Compass promotes a dynamic and collaborative work environment where creativity thrives. As a Sales Manager, you'll enjoy a supportive atmosphere that encourages positive interactions, conflict resolution, and teamwork while striving to create a sense of belonging for all agents.

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Are there opportunities for bonuses and stock options for Sales Managers at Compass?

Yes, Compass offers a competitive compensation package that includes bonuses and restricted stock units for Sales Managers, in addition to a full suite of benefits. This incentivizes performance and aligns the interests of management with the overall success of the company.

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Common Interview Questions for Sales Manager
How do you motivate a team of sales agents as a Sales Manager?

When answering, focus on specific strategies like setting achievable goals, providing regular feedback, conducting motivational meetings, and recognizing achievements. Show your understanding of balancing encouragement with accountability to drive performance.

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Can you provide an example of how you've handled a conflict within your team?

Share a specific situation where you facilitated open communication to resolve a conflict. Emphasize listening to both sides, mediating discussions, and implementing solutions that restored team dynamics while maintaining professionalism.

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What are some key metrics you track to evaluate the performance of your agents?

Discuss metrics related to sales performance, team productivity, and client satisfaction. Elaborate on how these metrics guide your strategies and decisions to improve agent performance and achieve company goals.

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How would you help new agents acclimate to Compass’s culture?

Explain onboarding strategies you’d implement, such as orientation sessions, mentorship pairing with seasoned agents, and encouraging participation in team-building activities. Highlight the importance of integrating new agents into their teams and the company culture.

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What is your approach to providing feedback to underperforming agents?

A structured approach is essential: provide constructive feedback, set specific improvement goals, and offer coaching resources. Mention the importance of consistent follow-up and open dialogue to ensure they feel supported in their growth.

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How do you ensure alignment between individual goals and company strategy?

Discuss your method for regularly checking in with agents about their goals and how they resonate with company objectives. Highlight the importance of clear communication and setting measurable benchmarks to assess alignment effectively.

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Describe a time you successfully launched a new initiative or program.

Be prepared to share a specific initiative you developed, the process of collaboration with your team, and how you measured success. Mention any positive changes that occurred as a result of your leadership in the launch.

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How do you leverage market intelligence as a Sales Manager?

Discuss your proactive approach to gathering and analyzing market data. Explain how you relay this information to your agents, enabling them to make data-informed decisions to enhance sales strategies and adapt to market changes.

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What role does technology play in your sales management strategy?

Emphasize how you utilize technology to streamline processes, analyze performance metrics, and enhance communication within your team. Discuss any specific tools or platforms that have contributed to successful management.

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Can you explain your experience with agent contract renewal processes?

Detail your involvement in the contract renewal process, including tracking timelines, ensuring compliance with state regulations, and fostering open communication with agents about their needs and expectations. This shows your attention to detail and experience in sales management.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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January 8, 2025

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