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At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Sales Manager, you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

Please note: this role is 100% in-office in Houston, TX (4200 Westheimer Rd)

At Compass You Will: 

Growth planning & professional development 

  • Be responsible for leading your agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
  • Retain and coach Compass agents while fostering an exceptional company culture
  • Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates)
  • Relay market intelligence from Research team and Business Development targets to agents
  • Provide agents with high level Business planning, feedback and professional development guidance
  • Develop initiatives to boost agent productivity and reinforce these practices through coaching
  • Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency
  • Help Agents to develop and deliver their personal sales goals

Culture-building 

  • Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
  • Promote positive behavioral attributes & attitudes amongst agents
  • Resolve agent, brokerage and contract/compliance issues on an as-needed basis
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

  • Relay on-the-ground market trends from agents to Business Development and Executive team 
  • Develop and share perspective on future agent management
  • Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
  • Build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

  • Partner with Business Development to collaborate on agent candidates 
  • Lead and provide support to agents in pitching new business opportunities 
  • Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
  • Complete Agent Contract renewals for your agent roster annually

Who you are: 

  • In-depth knowledge and proven track record in the leadership areas listed above 
  • An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor 
  • A strategic planner with analytical ability, good judgment and strong operational focus. 
  • Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging 
  • High emotional intelligence; professional and trustworthy with confidential and sensitive information 
  • Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality 
  • Technologically forward-thinking 
  • Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over-communication 
  • A commitment to exceed goals that is internal, constant, and self-imposed

What We’re Looking For: 

  • Bachelor’s degree, preferred 
  • Personal Sales Experience as a Realtor with 5+ years of being licensed, Brokers license preferred, validly licensed in applicable state(s) at all times of service
  • At least two years of experience as an Associate Sales Manager or 5+ years in real estate sales/sales management
  • Deep understanding of local real estate contracts and laws
  • Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Compass Glassdoor Company Review
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CEO of Compass
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Robert Reffkin
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Manager, Compass

At Compass, we're on a mission to help everyone find their place in the world, and as a Sales Manager in our Houston office, you'll play a pivotal role in this journey. Founded in 2012, we’re transforming the real estate industry with our innovative platform that empowers energized agents to provide stellar service to both sellers and buyers. In this exciting role, you'll be the go-to support system for our agents, helping them thrive and fostering an amazing company culture. You'll have the responsibility of coaching, motivating, and mentoring a dynamic team of agents, ensuring they feel empowered and ready to meet their sales goals. Your strategic insights will not only influence our operational guidance but also facilitate seamless communication between our agents and the regional leadership. Regular meetings and feedback sessions will enable you to help agents navigate market trends and maximize their productivity. By promoting a positive workplace, resolving conflicts, and driving initiatives aligned with our company values, you'll ensure both agent satisfaction and retention. If you're a forward-thinking leader with a knack for boosting team performance, we would love to welcome you into our collaborative Compass family. Come to Houston and lead the charge in creating a fulfilling environment, delivering extraordinary results, and helping our agents find—and thrive in—their place in this expansive world of real estate.

Frequently Asked Questions (FAQs) for Sales Manager Role at Compass
What are the responsibilities of a Sales Manager at Compass in Houston?

As a Sales Manager at Compass in Houston, your primary responsibilities include leading, mentoring, and coaching a large population of agents, fostering a positive company culture, and implementing sales and platform-related initiatives. You'll also collaborate on business development, track key metrics to drive revenue, and support agents in reaching their personal sales goals.

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What qualifications are required for the Sales Manager position at Compass?

To be considered for the Sales Manager position at Compass, applicants typically need a bachelor's degree and at least five years of real estate sales experience, preferably as a Realtor. Additionally, having two years of experience as an Associate Sales Manager and a broker's license is advantageous.

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How does Compass ensure a positive work environment for agents in Houston?

Compass prioritizes creating a positive work environment by promoting a culture of support, collaboration, and continuous professional development. As a Sales Manager, you’ll be responsible for fostering positive behaviors and resolving any issues that may arise among agents, ensuring overall satisfaction and retention.

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What kind of professional development opportunities does Compass offer?

Compass offers a variety of professional development opportunities, including workshops, coaching sessions, and collaborative training on sales strategies and market trends. With a culture that values growth, you’ll be equipped to help agents reach their goals and enhance their skills on an ongoing basis.

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What kind of benefits can a Sales Manager expect when working at Compass?

As a Sales Manager at Compass, you can look forward to a comprehensive benefits package. This includes participation in incentive programs, paid vacation, medical and dental benefits, a 401(k) plan, parental and marriage leave, and even pet insurance, among other perks aimed at supporting your overall well-being.

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Common Interview Questions for Sales Manager
What strategies would you implement to motivate agents as a Sales Manager?

In this role, I would focus on clear communication of goals, recognizing achievements, and providing personalized coaching sessions. By aligning individual targets with the company's vision and fostering a collaborative team environment, I aim to keep agents engaged and excited about their performance.

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How would you handle a conflict between two team members?

I believe in addressing conflicts promptly and with empathy. I would listen to both parties to understand their perspectives and then facilitate a constructive conversation aimed at finding common ground. Encouraging open dialogue can often turn conflicts into opportunities for growth.

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Can you share an example of how you've helped agents improve their performance?

Certainly! In my previous role, I initiated regular feedback sessions and provided tailored resources to agents struggling to meet their targets. By analyzing their techniques and suggesting adjustments, several agents successfully exceeded their sales goals. The key was continuous support and open communication.

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What role does market intelligence play in your leadership approach?

Market intelligence is crucial for making informed decisions. I prioritize staying updated on local trends and shifts to relay pertinent information to my team, helping agents tailor their strategies and improving overall performance.

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How do you ensure that company culture is upheld among your agents?

I lead by example, exemplifying the values we cherish at Compass. Regular team meetings, open-door policies, and fostering a supportive and inclusive atmosphere all contribute significantly to maintaining and promoting a healthy company culture.

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Describe your approach to professional development for agents.

I believe in a personalized approach to professional development. Regular assessments of each agent's strengths and areas for growth allow me to recommend targeted training programs, mentorship opportunities, and resources tailored to their needs.

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What do you consider the most important quality for a Sales Manager at Compass?

A high emotional intelligence is essential. The ability to understand and address the emotions of team members not only builds stronger relationships but also enhances motivation and collaboration among agents.

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How would you track key metrics for agent productivity?

I would implement a robust tracking system that monitors sales outputs, client interactions, and platform adoption rates. Regular reviews of these metrics allow me to offer actionable insights and coaching tailored to each agent’s performance.

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How do you plan to foster collaboration between agents and the executive team?

I would establish regular communication channels, including updates on market conditions, agent achievements, and challenges faced. Creating a feedback loop between agents and the executive team facilitates understanding and enables focused strategic decisions.

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What steps would you take to ensure compliance with real estate contracts?

To ensure compliance, I would provide agents with regular training on local real estate laws and contracts. Additionally, offering resources for contract reviews and having a clear process for addressing compliance issues supports adherence to regulations.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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Full-time, on-site
DATE POSTED
January 8, 2025

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