VP, Human Resources - Global Sales  

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

The VP, Human Resources, Global Sales will play a critical role in shaping the future of our workforce through strategic workforce planning and the integration of AI technologies. This role requires a visionary leader who can translate business needs into strategic people initiatives that drive organizational success. Responsibilities include, but are not limited to the following: 

• Strategic Workforce Planning: Develop and implement a comprehensive workforce planning strategy that aligns with the business goals and objectives. Use data-driven insights to forecast workforce needs, identify skill gaps, and create plans to address them.
• AI Integration: Leverage AI technologies to enhance HR processes, including talent acquisition, performance management, and employee engagement. Use AI to analyze workforce trends and provide strategic insights to business leaders.
• Business Partnership: Partner with the Global EVP of Worldwide Sales and act as a trusted advisor providing strategic insight into the future direction of the business unit. Contribute to organization design and development initiatives that drive organizational effectiveness.
• Data-Driven Decision Making: Use and analyze data and trends to inform guidance to business leadership and measure success. Develop proactive actions based on data insights to improve HR processes and outcomes.
• Leadership and Team Development: Act as a key strategic HR lead, consultant, and coach to senior business leaders. Enable the development of their people leadership capabilities and maximize their impact on people and engagement.
• Diversity and Inclusion: Manage and assemble a diverse and inclusive team that drives global strategic goals and impacts organizational success. Support ongoing growth and development of the team by encouraging and enabling all to build skills and develop their careers.

• Senior Leadership Experience: Proven experience leading a large, multi-national team, supporting Global Sales Leadership.
• Executive Client Support: Extensive experience in direct client support and management coaching, as well as team development and management.
• Strategic Sales Expertise: Demonstrated experience in Sales GTM and Compensation Plan design.
• Exceptional Interpersonal Skills: Outstanding interpersonal and communication skills, including problem-solving, collaboration, and relationship building.
• Adaptability: Ability to thrive in an unstructured environment and work independently in an ambiguous, high-growth, fast-paced environment.
• Complex Issue Management: Ability to manage multiple complex issues and prioritize projects concurrently.
• HR Expertise: Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical.
• Credibility and Integrity: Credibility and integrity in communications to ensure information flows both upward and downward.
• Influential Leadership: Confidence to challenge respectfully to influence business decisions.
• Strong Network: Strong external brand and network.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $247,300 - $420,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.