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Beauty Sales Consultant - job 7 of 11

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge.

As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer.

Customer Sales Experience
 

  • Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships.
  • Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice.
  • Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident and comfortable using your verbal skills to generate sales.
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.

    Operational
     
  • Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships.
  • Participate in and represent company sales programs or events that positively impact business. You are comfortable discussing CVS Beauty Club programs and inviting customers to special in-store events or explaining current promotions to close the sale.
  • Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts.
  • Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience.
  • Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner.

    Training & Personal Growth and Development
     
  • Complete initial 30/60/90-day onboarding training with ongoing training/educational programs to ensure sales, product knowledge, and selling skills are current. All work performed is per company policies and guidelines.
  • Execute the established sales plan by meeting the sales budget and tracking your progress to success.
  • Participate in sales training meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and exceptional customer care.
  • Compete with yourself to beat prior sales goals and max out sales budget.
  • Maintain a professional appearance in compliance with company guidelines at all times.
  • Be plugged in, curious and excited about all of the latest beauty trends and techniques
  • Seek to further your product knowledge and client service skills. As a retail beauty advisor, you are a CVS beauty sales enthusiast!

    Why You’ll Love Working Here!
     
  • Exposure to the latest and greatest product in the industry through brand interaction, training, and more
  • Gratis. Everyone loves free samples! You will be overwhelmed with the number of excellent products you get to take home and try out.
  • Brand partners and other colleagues will present and discuss new and upcoming products and provide training on various initiatives.
  • You will be helping people on their path to better health. When people feel good about themselves, that translates to the rest of their lives, and you will make an impact!

    Physical Requirements
     
  • Physical abilities to support the essential functions of the role as listed above, such as stand and/or move throughout the store for the majority of work time to provide excellent customer service and beauty consulting. Able to stoop, kneel or crouch, and reach or grasp objects, including objects on lower shelves.
  • Able to perform duties requiring manual dexterity (e.g., ear piercing)
  • Required Qualifications
    • Sales oriented
    • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
    • Strong interpersonal, organizational, and communication skills
    • Goal-driven, with an ability to multi-task
    • Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures.
    • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
    • Ability to perform the tasks listed throughout the job description
    • Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
    • In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish.
    • Must be at least 18 years old

    Preferred Qualifications
    • Prior Beauty Sales Experience
    • Current knowledge of beauty products and brands
    • Strong passion for beauty
    • High school diploma or equivalent preferred

    Education

    High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$16.50 - $22.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/02/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$34320K
$45760K

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What You Should Know About Beauty Sales Consultant, CVS Health

Are you passionate about beauty and eager to share that enthusiasm with others? At CVS Health in Long Island City, we are looking for a dedicated Beauty Sales Consultant to join our thriving team! As the country’s leading pharmacy with a powerful retail presence, you will be the go-to beauty advisor for our clients, bringing your extensive knowledge of beauty trends and products to enhance their shopping experience. This role is not just about selling products; it’s about creating connections and spaces where customers feel confident and informed. You will engage with customers as they step into the beauty zone and provide them with tailored advice that meets their needs. Your ability to actively listen and respond to customer inquiries will make a difference in their shopping journey and help you build lasting relationships. From sharing the latest beauty techniques to maintaining an inviting store environment, you'll wear many hats as you contribute to the sales goals. Not only will you enjoy working with exciting beauty products, but you’ll also have access to training and development opportunities that can help you grow your career. As a Beauty Sales Consultant at CVS Health, you'll also experience the joy of helping others feel good about themselves – something that can affect their overall health and well-being. So if you’re ready to pursue a rewarding career in beauty, we can’t wait to see how you can make a meaningful impact with us!

Frequently Asked Questions (FAQs) for Beauty Sales Consultant Role at CVS Health
What are the primary responsibilities of a Beauty Sales Consultant at CVS Health?

As a Beauty Sales Consultant at CVS Health, your primary responsibilities include providing personalized beauty advice to customers, engaging them in conversations to understand their needs, and utilizing your product knowledge to create robust sales baskets. You'll also maintain the beauty zone, ensuring it's clean and well-stocked, while effectively showcasing current promotions and company events.

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What qualifications do you need to become a Beauty Sales Consultant at CVS Health?

To qualify as a Beauty Sales Consultant at CVS Health, candidates should have strong sales experience and possess excellent communication and interpersonal skills. While a high school diploma is preferred, it is not mandatory. A passion for beauty products and the ability to engage customers effectively is essential, especially in fast-paced environments.

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What advantages does working as a Beauty Sales Consultant at CVS Health offer?

Working as a Beauty Sales Consultant at CVS Health offers various advantages, including exposure to the latest beauty products, opportunities for professional development, and the chance to make meaningful connections with customers. Plus, you’ll enjoy benefits like free samples, a fun work environment, and a flexible retail schedule.

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How does CVS Health support the personal growth of Beauty Sales Consultants?

CVS Health supports the personal growth of Beauty Sales Consultants through comprehensive onboarding training and ongoing education programs designed to enhance product knowledge and sales skills. Employees are encouraged to participate in training sessions, brand presentations, and meetings to stay updated on beauty trends and company initiatives.

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Is prior beauty sales experience required for the Beauty Sales Consultant role at CVS Health?

While prior beauty sales experience is preferred for the Beauty Sales Consultant role at CVS Health, it is not strictly required. Candidates with a strong passion for beauty, eagerness to learn, and solid sales orientation are highly valued and encouraged to apply.

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Common Interview Questions for Beauty Sales Consultant
Can you describe your experience with beauty products and trends?

When answering this question, be specific about the beauty products you've worked with and the trends you're familiar with. Discuss any relevant experiences, such as previous sales or retail tasks, and explain how your knowledge can help you assist customers with their beauty needs.

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How would you approach a customer who seems unsure about what to purchase?

You can effectively answer this by outlining a strategy that includes approaching the customer with warmth, asking open-ended questions to learn their preferences, and providing tailored recommendations based on their responses. Highlight how your goal is to create a comfortable experience and build rapport.

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What techniques do you use to upsell products?

To answer this question, share specific upselling techniques you’ve used in the past, such as suggesting complementary products or creating value through bundles. Emphasize how you focus on understanding the customer’s needs and recommend items that improve their shopping experience.

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How do you stay updated on the latest beauty trends?

Share your passion for the beauty industry and discuss various ways you keep informed, such as following beauty influencers, subscribing to beauty publications, attending industry events, or participating in brand trainings at CVS Health. This shows your commitment to enhancing customer interactions.

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What role do you believe customer service plays in beauty sales?

Emphasize that outstanding customer service is crucial in beauty sales as it creates a welcoming shopping environment, encourages repeat business, and fosters customer loyalty. Share examples from your previous experiences where good service impacted a sale positively.

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Can you tell us about a time when you overcame a challenge in sales?

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenging situation in sales. Highlight your problem-solving skills and willingness to learn from experiences, showing that you can turn obstacles into opportunities.

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What is your knowledge of CVS Health’s beauty products and brands?

To answer this question, mention any specific brands you recognize and discuss themes in CVS Health’s beauty offerings. Reference your understanding of popular trends and how they align with specific products available at CVS.

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How do you maintain a well-organized product display?

Discuss your organizational strategies, such as regular inventory checks, adhering to visual merchandising guidelines, and maintaining cleanliness. You can mention any prior experience in retail displays or customer service where these practices were key.

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Why do you want to work as a Beauty Sales Consultant at CVS Health?

Focus on your passion for beauty and your desire to help customers feel their best. Discuss how CVS Health’s commitment to health and wellness aligns with your values and the impact you hope to make in the community through this role.

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How would you promote CVS Beauty Club programs to customers?

Talk about your approach to inviting customers to programs. Highlight how you would educate customers on the benefits of joining the CVS Beauty Club and how you'd personalize the information to suit their preferences, ensuring a positive experience.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 8, 2025

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