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Medical Scribe - job 6 of 8

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The purpose of a Medical Scribe at Oak Street Health is to support our primary care
providers with clinical documentation so that they can focus on providing exceptional care to
our patients. Scribes assist providers throughout the patient care journey - huddling each
morning to plan for the day's visits, joining them in the exam room to observe and
document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical
documentation assistants to their paired provider. Internally, we call them CISs (Clinic
Informatics Specialists) in recognition of their important role in supporting accurate,
specific, and timely clinical documentation. In addition to observing and documenting all
patient encounters in real time, our Scribes become experts in our value-based care model
and the documentation and care of chronic conditions, including ICD-10 and CPT coding.
Scribes use this expertise to help providers identify and help close care gaps. Scribes
receive extensive on-the-job training in clinical workflows, value-based medicine,
preventative care for chronic conditions, accurate and specific documentation, population
health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit
at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals
looking to gain practical, paid experience in a clinical setting before applying to an
MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public
Health, Healthcare Administration, Medical Coding, and other related fields.
Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Scribe!
Responsibilities:
Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of
the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 08/02/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$35440K
$59164K

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What You Should Know About Medical Scribe, CVS Health

As a Medical Scribe at CVS Health in Inkster, MI, you’ll play a pivotal role in enhancing patient care while gaining invaluable experience in the medical field. Your primary responsibility will involve supporting our dedicated primary care providers by meticulously documenting clinical encounters, ensuring they can devote their full attention to patients. Imagine starting your day with a collaborative huddle to strategize and prepare for patient visits, and then joining the provider in the exam room to witness and document each interaction in real time. You’ll not only be taking notes but also engaging with the care process by ensuring accurate documentation and coding using ICD-10 and CPT systems. This role goes beyond traditional scribing; you’ll become a Clinic Informatics Specialist (CIS), helping to improve clinical documentation as well as understanding and closing care gaps in our value-based care model. This position is perfect for anyone on a pre-med track, offering practical, hands-on experience as you prepare for graduate programs in healthcare. CVS Health is committed to your growth, offering comprehensive training on clinical workflows, population health, and team-based care. We are looking for candidates who are eager to learn and dedicated to staying with us for at least 1-2 years. With a welcoming culture and stellar benefits, CVS Health makes you feel valued and part of a greater mission to transform health care, all while ensuring that you can thrive personally and professionally.

Frequently Asked Questions (FAQs) for Medical Scribe Role at CVS Health
What are the primary responsibilities of a Medical Scribe at CVS Health?

The primary responsibilities of a Medical Scribe at CVS Health include documenting patient encounters, assisting providers during patient visits, and ensuring the accuracy of clinical documentation. This involves observing exams, noting histories, coding diagnoses with ICD-10 and CPT codes, and creating After Visit Summaries. Additionally, Scribes contribute to clinical documentation improvement and collaborate closely with their providers.

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What qualifications do I need to apply for the Medical Scribe position at CVS Health?

To apply for the Medical Scribe position at CVS Health, candidates typically need to have a background that demonstrates a strong interest in healthcare, such as being on a pre-med track. A commitment of 1-2 years is expected to fully engage in the role. Strong organizational and communication skills are essential, along with a willingness to learn about clinical workflows and documentation processes.

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What training will I receive as a Medical Scribe at CVS Health?

As a Medical Scribe at CVS Health, you will receive extensive on-the-job training covering clinical workflows, value-based care models, and effective documentation practices. Training will also include insights into managing chronic conditions and understanding population health, which will prepare you for a successful career in healthcare settings.

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Is the Medical Scribe position at CVS Health suitable for pre-med students?

Yes, the Medical Scribe position at CVS Health is ideally suited for pre-med students looking to gain practical and paid experience in a clinical environment. This role provides hands-on exposure to patient care and medical documentation, making it an excellent stepping stone before applying to medical or healthcare graduate programs.

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What benefits can I expect as a Medical Scribe at CVS Health?

As a Medical Scribe at CVS Health, you can expect a comprehensive benefits package that includes affordable medical plans, a 401(k) with company matching, and employee stock purchase options. Additional benefits include wellness programs, counseling, financial coaching, tuition assistance, and flexible work schedules, all aimed at supporting your health and well-being.

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Common Interview Questions for Medical Scribe
How do you manage your time while scribing during busy patient visits?

Managing time effectively during busy patient visits is crucial for a Medical Scribe. I prioritize key information and develop a structured note-taking system to capture essential details without disrupting the flow of the exam. I also practice active listening to ensure I gather all necessary information efficiently.

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Can you describe your experience with medical terminology and coding?

I have studied medical terminology extensively and have a working knowledge of ICD-10 and CPT coding systems. I understand how to apply them accurately in clinical documentation, which is vital for effective communication among healthcare providers and proper billing practices.

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What motivates you to work as a Medical Scribe?

I am motivated to work as a Medical Scribe because it provides an exciting opportunity to contribute directly to patient care while gaining insights into the healthcare field. This role allows me to observe healthcare delivery first-hand, sharpening my skills for my future medical education.

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How do you ensure accuracy in your documentation?

Ensuring accuracy in documentation involves attentive listening, double-checking details with the provider, and familiarizing myself with the documentation guidelines specific to CVS Health. I always ask clarifying questions to confirm information during the patient visit.

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What do you know about value-based care models?

Value-based care models focus on the quality of care provided rather than the quantity of services delivered. Understanding this approach enables Scribes to assist providers in identifying care gaps and ensuring patients receive personalized care that meets their specific healthcare needs.

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How would you handle confidentiality and patient privacy in your role?

Handling confidentiality and patient privacy is paramount. I always adhere to HIPAA guidelines, ensuring that all patient information is documented securely and discussed only in appropriate settings. Respecting patient privacy is a critical aspect of building trust in the healthcare environment.

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Describe a time when you had to adapt to a new process quickly.

In a previous role, I was introduced to a new patient management system unexpectedly. I quickly adapted by seeking training resources, asking my colleagues for tips, and dedicating extra time to practice navigating the software. Successfully learning the system improved both my efficiency and accuracy.

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Why do you believe documentation is important in patient care?

Documentation is crucial in patient care as it provides a comprehensive record of a patient's health, ensuring continuity and collaboration among healthcare providers. Accurate documentation supports effective care planning, meets regulatory standards, and ultimately enhances patient outcomes.

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What approach do you take when you encounter complex medical scenarios during scribing?

When faced with complex medical scenarios, I focus on thoroughly understanding the context by listening carefully to the provider and patient interactions. If needed, I don’t hesitate to ask the provider for clarification to ensure that the documentation captures the situation accurately.

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How do you stay organized while working in a fast-paced environment?

Staying organized in a fast-paced environment involves developing a systematic approach to my notes, utilizing checklists, and leveraging technology for real-time documentation. Prioritizing tasks and setting time limits for each part of the visit helps keep my workflow efficient and organized.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 20, 2025

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