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Nurse Health Mgt - job 1 of 2

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Thank you for your interest in furthering your career with CVS Health. This site is dedicated to hosting all CVS Health openings across the enterprise, and is only available to our internal colleagues. Here you can search openings, maintain your internal candidate profile, upload  resumes, and set up a search agent for newly posted jobs that match your search criteria.

 

We encourage you to discuss your career goals and interest in a new role with your leader.  Should you be considered for a new role, a notification will be sent to your current leader during the selection process.

 

Note: If you are a contractor or external consultant and have reached this page, please logout of this internal employee Career Site and apply via the CVS Careers Page.

 

 

** Candidate must reside in Texas **

 

At CVS Health, we believe we can change the world by improving patient lives, one call at a time. Our Telephonic Registered Nurses (RN) have patient contact in the uniqueness of a telephonic practice setting, where they are impacting lives across the country. You will continue to experience the reasons you became a nurse without having to be in a bedside patient care environment.

Working from home, you will be part of a specialized team on the cutting edge of patient care. Working collaboratively with health care professionals, you will provide a meaningful patient experience, while using your critical thinking skills to develop, implement, and evaluate comprehensive plans of care for multiple disease state patients. As a Telephonic Registered Nurse, you will a profound effect on the lives of the patients and caregivers via each outbound call, providing education and support for their new medication. Along with the Compliance and Persistency team, you are the continuity of care supporting defined patient populations through the use of our state-of-the-art telecommunications nursing outreach programs. To be successful in this Registered Nurse position, you must have excellent written and verbal customer service skills, as well as advanced computer skills in order to interact with patients.

Our Registered Nurses redefine the way health care is delivered every day. When you join our team, you’ll play an integral role in educating patients with medication adherence and disease state training. As a national leader in the healthcare industry and a Fortune 7 company, we seek special RNs who not only possess strong clinical expertise with innovative ideas, but who have the deep compassion and sensitivity it takes to treat our patients.

****This is a Monday-Friday role with hours starting from
10:30-7pm CST These are set hours and this is a fulltime hourly position.
Learn more about us: https://www.youtube.com/watch?v=4Cr04QVn3IQ&list=PLLUzEQYSggzJqVUcnRO8LdpspUTuvw7_k&index=2

Required Qualifications :

-A Registered Nurse with an unrestricted current compact license in Texas and the ability to be licensed in multiple states

A Registered Nurse must hold an unrestricted license in their state of residence, with multi-state/compact privileges and have the ability to be licensed in all non-compact states, territories and the District of Columbia based on the needs of the business.


Many states’ licensing bodies have their own specific state requirements.  Nursing boards may add more requirements from time to time and our nurses are required to meet such requirements. 

-Candidate must be based in TX for this particular requisition
-3+ years of clinical RN experience
-Experience using Microsoft Office, including Word, Excel and Outlook

COVID Vaccine Required :N/A

COVID Requirements : N/A

Preferred Qualifications :

-Previous Telephonic Nursing experience
-EPIC systems experience
-Bachelors Degree preferred
-Licensure in multiple states preferred

 

Education :

RN Diploma, Associates or Bachelors in Nursing

 

 

Anticipated Weekly Hours

40

 

 

Pay Range

The typical pay range for this role is:   

 

$29.10 - $62.32

 

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

 

 

 

 

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$29.10 - $62.32

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$95113 / YEARLY (est.)
min
max
$60608K
$129618K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Nurse Health Mgt, CVS Health

At CVS Health, we are on a mission to transform the healthcare experience for millions of Americans. As a Nurse Health Management professional, you will be pivotal in delivering compassionate care from the comfort of your own home in Texas. Imagine being part of a specialized team that redefines patient care through telephonic interactions, positively impacting the lives of individuals across the nation. In this role, you will utilize your clinical expertise to develop, implement, and evaluate comprehensive care plans for patients with various health conditions. Your skills in communication and critical thinking will shine as you provide education and support related to medications and diseases. More than just a job, this is an opportunity to foster long-lasting relationships with patients and their families while advocating for their health and wellness. You'll enjoy a steady Monday to Friday schedule, working hours from 10:30 AM to 7 PM CST, ensuring you have time for a fulfilling work-life balance. Our team is deeply committed to nurturing a culture of collaboration and excellence, where every telephonic Nurse contributes to improving health outcomes. When you join CVS Health, you’re not just taking on a new job, but also joining a vibrant community of over 300,000 dedicated colleagues who share your passion for healthcare. We believe that together, we can create a world where everyone has access to the care they need, when they need it. Get ready to redefine healthcare delivery with us, one call at a time!

Frequently Asked Questions (FAQs) for Nurse Health Mgt Role at CVS Health
What are the responsibilities of a Nurse Health Management professional at CVS Health?

As a Nurse Health Management professional at CVS Health, your primary duties involve working collaboratively with healthcare professionals to create and implement comprehensive care plans for patients with various health conditions. You will leverage your telephonic nursing skills to educate patients about their medications, provide emotional support, and ensure that they adhere to their treatment protocols. Every interaction you have is an opportunity to make a significant impact on a patient's health journey.

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What qualifications do I need to apply for the Nurse Health Management role at CVS Health?

To apply for the Nurse Health Management position at CVS Health, you must be a Registered Nurse with an unrestricted compact license in Texas, as well as have at least three years of clinical nursing experience. While it is preferred to have previous telephonic nursing experience and familiarity with EPIC systems, a passion for patient care and excellent communication skills are crucial attributes that we value in candidates.

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Is telephonic experience required for the Nurse Health Management position at CVS Health?

While previous telephonic nursing experience is preferred for the Nurse Health Management role at CVS Health, it is not an absolute requirement. We are looking for Registered Nurses who possess strong clinical skills, a compassionate approach to care, and the willingness to engage with patients in a telephonic setting. If you have a solid foundation in nursing and a desire to provide meaningful support to patients, we encourage you to apply.

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What does the typical work schedule look like for a Nurse Health Management professional at CVS Health?

The Nurse Health Management position at CVS Health is a full-time role with a set schedule from Monday to Friday, working hours starting at 10:30 AM and ending at 7 PM CST. This consistent workweek allows for great work-life balance, enabling you to thrive both professionally and personally while making a difference in the lives of patients.

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What benefits can I expect as a Nurse Health Management professional at CVS Health?

Joining CVS Health as a Nurse Health Management professional means enjoying a comprehensive benefits package designed for your wellbeing. You will have access to affordable medical plans, a robust 401(k) plan, and various no-cost wellness programs. Additional benefits include tuition assistance, paid time off, flexible work schedules, and family leave, all aimed at supporting you and your loved ones so you can stay healthy and satisfied in your role.

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Common Interview Questions for Nurse Health Mgt
Can you describe your experience with telephonic nursing?

In answering this question, draw from any previous telephonic experience you've had. Talk about how you effectively communicated with patients over the phone, handled inquiries, and maintained compassion in your care. If you haven't worked in telephonic nursing, discuss your clinical experience and how you would adapt those skills to a telephonic setting.

Join Rise to see the full answer
How do you handle challenging patient interactions?

For this question, emphasize your communication and problem-solving skills. Share specific examples of past experiences where you navigated difficult conversations, highlighting your ability to stay calm, listen actively, and provide solutions while fostering a supportive patient environment.

Join Rise to see the full answer
What critical thinking skills do you utilize when developing care plans?

Identify specific examples where your critical thinking led to effective care plans. Discuss how you assess patient needs, use data to inform decisions, and involve patients in their own care plans. Focus on the importance of collaboration with other healthcare professionals in this process.

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How do you ensure medication adherence among your patients?

When responding to this question, illustrate techniques you've used to promote medication adherence. Discuss educating patients on their medications, scheduling follow-ups, and using motivational interviewing techniques to empower patients to stick to their treatment plans.

Join Rise to see the full answer
Why do you want to work at CVS Health as a Nurse Health Management professional?

Here, you want to convey your passion for transforming health care and your admiration for CVS Health's mission. Detail how your values align with theirs and how you believe that your role will contribute positively to their objectives of providing compassionate care to patients.

Join Rise to see the full answer
What advanced computer skills do you possess that will help you in this role?

Cite specific tools and software you've used, particularly Microsoft Office tools like Word, Excel, or Outlook. Showcase how you've used these skills to document patient interactions, analyze data, or manage schedules in previous roles.

Join Rise to see the full answer
How do you keep your nursing knowledge up to date?

Discuss how you stay current in the nursing field by attending workshops, enrolling in continuing education courses, subscribing to medical journals, or engaging in professional associations. Illustrate your commitment to lifelong learning and how it enhances your ability to provide quality patient care.

Join Rise to see the full answer
What strategies do you use to build rapport with patients over the phone?

Share your approaches to establishing trust and connection with patients. Highlight the importance of active listening, empathy, and personalizing conversations to foster a sense of comfort, even in a telephonic setting.

Join Rise to see the full answer
Can you provide an example of a time you went above and beyond for a patient?

Use this opportunity to showcase your dedication to patient care. Describe a situation where your actions made a positive difference, detailing your thought process and the results of your efforts to advocate for a patient's needs.

Join Rise to see the full answer
How do you manage your time effectively in a role that involves multiple patient interactions?

Address your time management and organizational skills. Provide examples of how you prioritize tasks, set reminders for follow-ups, and utilize tools to track patient interactions so you can maintain an efficient workflow while ensuring quality care.

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Full-time, remote
DATE POSTED
April 15, 2025

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