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Store Associate - job 13 of 21

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions:
 

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
  • Required Qualifications
    • At least 16 years of age

      Physical Requirements:
       
    • Remaining upright on the feet, particularly for sustained periods of time
    • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
    • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

    Preferred Qualifications
    • Previous experience in a retail or customer service setting

    Education

    High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is:

$15.00 - $19.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/16/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$35360 / YEARLY (est.)
min
max
$31200K
$39520K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Associate, CVS Health

At CVS Health in Crystal River, we're on a mission to reshape healthcare for every individual we encounter, and as a Store Associate, you play a pivotal role in this journey. Our team is filled with dedicated colleagues who share a passion for providing exceptional health solutions. As a Store Associate, your day will be vibrant and varied — you'll engage with customers, ensuring they receive top-notch service that meets their unique needs. Whether it's providing a friendly greeting, assisting customers in finding products, or expertly handling transactions, you'll be a key player in creating a welcoming environment. You'll also help maintain our store's operations by restocking shelves, managing inventory, and supporting our pharmacy team when necessary. There’s so much potential for growth here, especially if you’re eager to learn and take on new challenges. We'll support you with comprehensive training and resources necessary for your success. With flexible schedules, competitive pay ranging from $15.00 to $19.00 an hour, and great benefits, it’s not just a job; it’s a chance to make a difference in your community while advancing your career within the health industry. Join CVS Health — together, we can improve healthcare outcomes for millions, one customer at a time!

Frequently Asked Questions (FAQs) for Store Associate Role at CVS Health
What are the main responsibilities of a Store Associate at CVS Health?

As a Store Associate at CVS Health, you'll be responsible for providing exceptional customer service, anticipating customer needs, efficiently managing transactions, restocking shelves, and supporting various departments, including the pharmacy. Your role is crucial to maintaining a welcoming and fully operational environment for all shoppers.

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What qualifications are required to apply for the Store Associate position at CVS Health?

To be eligible for the Store Associate position at CVS Health, you need to be at least 16 years old. While a high school diploma is preferred, it is not strictly required. A passion for customer service and prior experience in retail or a similar environment is considered beneficial.

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How does CVS Health support the growth and development of its Store Associates?

CVS Health is committed to the growth of its Store Associates by providing training opportunities, mentorship, and pathways for advancement within the company. Associates can gain experience in different areas, including pharmacy roles, enhancing their knowledge and skills for career development.

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What benefits can Store Associates expect at CVS Health?

Store Associates at CVS Health receive a comprehensive benefits package, which includes affordable medical plans, a 401(k) plan with matching contributions, paid time off, employee assistance programs, and various wellness initiatives. Our benefits are designed to enhance the physical, emotional, and financial wellness of our employees.

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Is previous retail experience required for the Store Associate position at CVS Health?

While previous retail experience is preferred for the Store Associate position at CVS Health, it is not mandatory. We value enthusiasm and a willingness to learn, making this an accessible opportunity for those new to the retail industry.

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Common Interview Questions for Store Associate
What makes you a good fit for the Store Associate role at CVS Health?

When answering this question, highlight your customer service skills, adaptability, and eagerness to contribute positively to CVS Health. Share examples that showcase your ability to handle transactions efficiently, resolve issues, and create a welcoming experience for customers.

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How do you handle difficult customers?

Discuss your approach to conflict resolution, emphasizing empathy, active listening, and the importance of staying calm. Share an example of how you've successfully resolved a customer's concern in the past by understanding their needs and providing a solution.

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Can you explain a time when you had to prioritize multiple tasks?

Provide an example where you successfully managed your time and prioritized tasks effectively. Highlight your organizational skills and how you determined which tasks were urgent and essential to enhance customer experience.

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How do you ensure accuracy when handling transactions?

Emphasize your attention to detail and the importance of following procedures for transactions. Explain any techniques you use to double-check your work, such as reviewing amounts before finalizing a sale.

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What interests you about working at CVS Health?

Express your connection to the company's mission to improve healthcare access and your passion for helping others. Discuss how joining CVS Health aligns with your personal values and career goals within the healthcare sector.

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Describe your experience working in a team environment.

Share specific examples of your teamwork experience, highlighting your ability to communicate effectively, support teammates, and collaborate towards a common goal. Focus on how you contribute to a positive team dynamic at CVS Health.

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How do you stay motivated during repetitive tasks?

Talk about how you maintain your focus and enthusiasm when performing routine tasks, possibly by setting small goals for yourself, finding enjoyment in the work, and remembering the impact you have on customer satisfaction.

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What do you know about CVS Health’s services and values?

Prepare by researching CVS Health's mission, services, community initiatives, and their focus on wellness. Show that you are aligned with their values and explain how you can support these initiatives in your role as a Store Associate.

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How would you assist a customer who cannot find a product?

Explain your proactive approach in such situations, emphasizing empathy and assistance. Clearly describe the steps you would take, including searching for the product, checking with other associates, and offering alternatives if necessary.

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How do you embrace change in a fast-paced retail environment?

Discuss your adaptability and willingness to learn new processes or technologies at CVS Health. Provide examples of how you have successfully navigated changes in previous roles to ensure a smooth experience for customers.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 17, 2025

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