Tech Lifecycle Management – Decommission Analyst, AVP

Get a free resume review

Job Description:

Job Title: Tech Lifecycle Management – Decommission Analyst

Location: Mumbai, India

Corporate Title: AVP

Role Description

This role supports the Bank’s strategy to optimise the infrastructure components On Premises within existing Data Centres or move them on to Google’s cloud platform. As a result, application changes, upgrades and migrations result in requests to decommission infrastructure and thereby stop associated billing costs.
The Decommission Analyst role is key in ensuring the timely decommission of all infrastructure kit approved for removal by Application Owners. The processing of the requests adheres to strict workflow rules and DB processes and procedures.
The ideal candidate will have experience of working in a large regulated corporate environment preferably within banking, have a broad understanding of operational and technical architectures and will manage and co-ordinate decommission requests, provide reporting, and respond to customer queries on status and completion times. Key to successful performance is the ability to work with a wide cross section of teams and effectively manage service delivery expectations.

Team / division overview

The Technology Lifecycle Management (TLM) function is accountable for the end-to-end Technology Infrastructure Delivery and Lifecycle and the team is responsible for the entire Technology Infrastructure Management of Demand, Solution & Service Design, Provisioning, Activation and Decommission processes for over 200 DC locations globally.

The Decommission function primarily ensures the controlled removal of infrastructure configuration items (servers and databases) from the Bank’s core and regional Data Centres as well as Exchange Co-Locations. The scope is global and includes the decommission of infrastructure owned by DB and managed or supported by both DB and its service partners.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Support the Decommission team for timely completion of all decom requests
Effectively manage the request queue and complete all validation checks
Respond in a timely manner to customer queries and escalate when required to the Decommission team lead
Support the production of management information and operational reporting
Collaborate with the Technology Lifecycle Management team to support end to end lifecycle management and with other IT teams as required
Work towards the resolution of incidents. Ensure that the right problem-solving techniques and processes are applied
Contribute to team discussions and analysis to identify processing improvements
Adhere to DB guidelines and procedures in day-to-day task processing
Build up technical subject matter expertise on the applications/platforms being supported including business flows
Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors
Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date

Your skills and experience

Essential Professional and Technical Skills:

Solid understanding of current enterprise scale technology infrastructure
Logical thinking, critical and constructive questioning, especially complex tasks, to be able to propose precise solutions
Excellent communication skills (written & verbal)
Ability to act independently and efficiently
Experience of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
Familiar with using Provisioning workflow tooling (preferably ServiceNow)

Education / Qualifications expected:

Experience in IT delivery in a large enterprise working on mission-critical IT systems support, working in an Agile environment (preferred)
Ability to work in virtual teams and in matrix structures

Background/ Work Experience Re:

Good experience in working with IT Service Providers
3+ years of IT experience in large corporate environments, specifically in controlled production environments or in Financial Services Technology in a client-facing function
ITIL / best practice service experience
Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely communication of issues.

Language Required: English

How we’ll support you

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tech Lifecycle Management – Decommission Analyst, AVP, DB

Join Deutsche Bank as a Tech Lifecycle Management – Decommission Analyst in Pune, Business Bay, where your role will be crucial in optimizing our infrastructure components. You'll be part of a team that's driving efficiency by overseeing the decommissioning of infrastructure approved for removal, ensuring that our data centers and transitions to Google Cloud are smooth. This position calls for someone who loves a good challenge and is eager to dive deep into both operational and technical architectures. You’ll be managing decommission requests from application owners, responding promptly to customer queries, and collaborating cross-functionally with technology and operational teams. If you have experience in a large regulated corporate environment, especially in the banking sector, you’ll appreciate the structured processes and supportive culture we foster here. We want you to harness your solid tech knowledge and exceptional communication skills to build relationships with stakeholders while documenting your expertise. As a valued member of the Technology Lifecycle Management team, you’ll contribute to process improvements and ensure that all knowledge resources are kept updated. With numerous opportunities for growth and ongoing training, you’ll be set up for success in your career at Deutsche Bank, where we work together to excel every day.

Frequently Asked Questions (FAQs) for Tech Lifecycle Management – Decommission Analyst, AVP Role at DB

What skills does a Tech Lifecycle Management – Decommission Analyst need at Deutsche Bank?

A Tech Lifecycle Management – Decommission Analyst at Deutsche Bank should possess a solid understanding of enterprise-scale technology infrastructure, excellent communication skills, and the ability to manage requests efficiently. Experience in IT service delivery, particularly in financial services, is essential, along with familiarity with provisioning workflow tools, preferably ServiceNow. Logical thinking and problem-solving abilities will also help in addressing complex tasks and ensuring client satisfaction.