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Summer - Customer Route Assistant

Are you looking for an exciting opportunity to jumpstart your career in the laundry and facility services sector? Join us at Dempsey Uniform and become a vital part of our team as a Route Assistant!


About Us: Dempsey Uniform is a leading provider of high-quality laundry, uniform, and facility services, serving a diverse range of clients across various industries in the Mid Atlantic. With a strong commitment to excellence and customer satisfaction, we pride ourselves on delivering superior service and innovative solutions to meet our clients' needs.


Job Summary: As a Route Assistant at Dempsey, you will play a crucial role in supporting our Route Service Representatives (RSRs) in delivering exceptional service to our customers. You will assist with various tasks related to route operations, ensuring timely and efficient delivery of our products and services.


We offer full-time opportunities working 4 day work weeks (6:00am to 4:30pm) with weekends and holidays off.


Key Responsibilities:
  • Collaborate with RSRs to load and unload laundry and uniform items onto delivery vehicles, ensuring accurate and on-time delivery to customers.
  • Assist in stocking and organizing merchandise at customer locations, maintaining cleanliness and orderliness throughout the delivery process.
  • Learn and familiarize yourself with route schedules, customer locations, and specific delivery requirements to optimize route efficiency.
  • Provide friendly and professional customer service, building positive relationships with customers and addressing any inquiries or concerns effectively.
  • Assist RSRs in identifying opportunities for upselling additional products or services to customers, contributing to revenue growth and business expansion.
  • Adhere to all safety protocols and procedures, ensuring compliance with company policies and regulatory standards to maintain a safe working environment.
  • Support RSRs in resolving any delivery-related issues or challenges, demonstrating flexibility and problem-solving skills to ensure customer satisfaction.


Qualifications
  • High school diploma or equivalent.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and team-oriented environment.
  • Valid driver's license and clean driving record may be required, depending on the position.
  • Physical ability to lift 75lbs.


Why Join Our Team?
  • Opportunity for mentorship and professional development: As part of our team, you'll have access to mentorship programs and ongoing training opportunities to support your career growth and development.
  • Career advancement opportunities with a growing company: Dempsey is experiencing rapid growth and expansion throughout the Mid-Atlantic region. With new opportunities emerging regularly, there's ample room for advancement within our organization. Whether you're interested in moving up within your current role or exploring new career paths, we're dedicated to fostering your growth and success.


$18 - $20 an hour

Don't miss this chance to start your journey in the laundry industry and become a valuable member of our team! Apply now and take the first step towards a rewarding career with Dempsey Uniform.


Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements. 


 

COMPANY DESCRIPTION

  

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

    

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.


Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.


Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources.  Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment. 


Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.


It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.

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Average salary estimate

$39520 / YEARLY (est.)
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$37440K
$41600K

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What You Should Know About Summer - Customer Route Assistant, dempsey

Are you ready to kickstart your career in an exciting and dynamic environment? Look no further than the Summer Customer Route Assistant position at Dempsey Uniform in Sunbury, PA! At Dempsey Uniform, we specialize in providing top-notch laundry, uniform, and facility services to a variety of clients across the Mid-Atlantic. As a Route Assistant, you will be instrumental in supporting our Route Service Representatives (RSRs) to ensure our customers receive the exceptional service we pride ourselves on. You'll take on diverse tasks, from loading and unloading laundry items to stocking and organizing merchandise at client locations. This role allows you to develop skills in customer service and operational efficiency, all while working within a supportive team. With a work schedule that offers four-day weeks from 6:00 AM to 4:30 PM and weekends and holidays off, you’ll enjoy a fantastic work-life balance. Not to mention, the opportunity for professional development and advancement as you grow with us in a company that’s rapidly expanding. We're looking for enthusiastic individuals with strong attention to detail and a positive attitude. If you’re ready to contribute to our mission of delivering value and quality, then Dempsey Uniform is the perfect place for you! Join us and become part of a team that’s committed to excellence while enjoying great pay ranging from $18 to $20 an hour. Let’s make the laundry industry a cleaner and brighter place together!

Frequently Asked Questions (FAQs) for Summer - Customer Route Assistant Role at dempsey
What are the primary responsibilities of the Summer Customer Route Assistant at Dempsey Uniform?

As a Summer Customer Route Assistant at Dempsey Uniform, your primary responsibilities will include assisting Route Service Representatives (RSRs) with loading and unloading laundry and uniform items, organizing merchandise at customer locations, and providing top-notch customer service. You'll also familiarize yourself with route schedules and requirements to ensure efficient deliveries.

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What qualifications do I need to apply for the Summer Customer Route Assistant position at Dempsey Uniform?

To apply for the Summer Customer Route Assistant role at Dempsey Uniform, you will need a high school diploma or equivalent, strong attention to detail, and excellent communication skills. A valid driver's license may be required. Additionally, the ability to lift up to 75 lbs is crucial for this physically demanding role.

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What opportunities for growth are available for a Summer Customer Route Assistant at Dempsey Uniform?

Dempsey Uniform is committed to fostering career growth within the company. As a Summer Customer Route Assistant, you'll have access to mentorship programs and ongoing training opportunities, allowing you to develop skills that could lead to career advancement as the company continues to grow and expand.

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What is the work schedule like for a Summer Customer Route Assistant at Dempsey Uniform?

The Summer Customer Route Assistant position at Dempsey Uniform offers a structured work schedule of four days a week, running from 6:00 AM to 4:30 PM, with weekends and holidays off. This arrangement promotes a great work-life balance while still allowing for significant professional development.

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How does Dempsey Uniform ensure a safe working environment for Summer Customer Route Assistants?

At Dempsey Uniform, the safety of our employees is a top priority. As a Summer Customer Route Assistant, you'll be expected to adhere to all safety protocols and procedures as well as comply with regulatory standards, ensuring a safe working environment during your daily tasks.

Join Rise to see the full answer
Common Interview Questions for Summer - Customer Route Assistant
Can you describe your understanding of the role of a Customer Route Assistant at Dempsey Uniform?

In preparation for your interview, it's essential to articulate that as a Customer Route Assistant at Dempsey Uniform, your role revolves around supporting RSRs in the delivery process, ensuring timely and accurate service to our customers. Highlight your ability to learn quickly and stay organized.

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What skills do you possess that make you a good fit for the Summer Customer Route Assistant position?

Discuss your organizational skills, attention to detail, and ability to communicate effectively. Additionally, mention any prior experiences where you've worked in a team environment or provided customer service, as these are crucial for the role.

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How would you handle a difficult customer while on your delivery route?

Share your approach to customer service and conflict resolution. Emphasize the importance of maintaining professionalism, actively listening to the customer’s concerns, and working towards a positive resolution, which reflects Dempsey Uniform's commitment to customer satisfaction.

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What do you know about Dempsey Uniform and its services?

Researching Dempsey Uniform ahead of your interview will allow you to discuss the company’s focus on high-quality laundry services, strong commitment to customer satisfaction, and opportunities for growth within the laundry and facility services sector.

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Why do you want to work as a Customer Route Assistant at Dempsey Uniform?

Be ready to express your enthusiasm for joining Dempsey Uniform, emphasizing your interest in the laundry industry, the team-oriented environment, and the opportunity for professional development that aligns with your career aspirations.

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Describe a time when you successfully managed multiple tasks.

Provide an example showcasing your ability to prioritize, stay organized, and complete several tasks efficiently. This is crucial for a role that requires multitasking, especially while out on delivery routes.

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How do you ensure you meet deadlines in your work?

Discuss your strategies for time management, such as planning your tasks ahead of time, setting reminders, and being proactive in communicating with team members to maintain an efficient workflow—skills critical for a Customer Route Assistant.

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What will you do if you notice a delivery issue during your route?

Explain how you would ensure the delivery issue is resolved swiftly by communicating effectively with your RSR and keeping the customer informed. Problem-solving skills will be beneficial in showcasing your readiness for the role.

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Are you comfortable with the physical demands of this job?

Answer honestly about your fitness level and your ability to lift heavy items, emphasizing your willingness to perform the physical aspects of the role, which is essential for success as a Customer Route Assistant.

Join Rise to see the full answer
What are your long-term career goals, and how does this position fit into them?

Share your aspirations and how being a Customer Route Assistant at Dempsey Uniform is a stepping stone towards achieving them. Highlight any interest in advancing within the laundry and facility services sector as Dempsey grows.

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Continuity for Keeping Promises The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people...

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