Medical Billing Specialist

As a Medical Billing Specialist at Dermatology, Inc., your responsibilities include patient registration, eligibility verification, and managing claim submissions for our laboratory, MAPS. You will follow up with payers to resolve outstanding claims and initiate appeals when necessary. Additionally, you will help patients understand their billing statements and collect payments, ensuring a seamless billing experience.

To qualify for the Medical Billing Specialist position at Dermatology, Inc., you should have at least two years of related experience in a medical practice or laboratory. A strong understanding of pathology laboratory billing and coding is essential, along with excellent communication skills and attention to detail.

The Medical Billing Specialist role at Dermatology, Inc. offers a full-time work schedule, with hours set during the day shift. This means you can look forward to evenings and weekends free, allowing for a balanced work-life dynamic.

Dermatology, Inc. provides a competitive benefits package for Medical Billing Specialists that includes health insurance, dental and vision coverage, life insurance, a 401(k) plan, and paid time off. We value the health and well-being of our team members!

At Dermatology, Inc., we believe in empowering our Medical Billing Specialists through ongoing training and development opportunities. You'll be supported in honing your billing and coding skills, enabling you to stay updated in a rapidly changing field.

When discussing your experience, focus on specific roles where you performed billing and coding tasks. Highlight any relevant certifications, software you've used, and the types of claims you've submitted, especially within a laboratory or medical practice context.

Discuss the methods you use to maintain accuracy, such as double-checking entries, utilizing billing software effectively, and consulting coding guidelines. You might also mention the importance of continuous education in staying accurate.

Explain your approach to handling denied claims, including performing a thorough review of the denial reason, contacting the payer for clarification, and preparing an appeal when appropriate. Providing examples of past experiences can show your problem-solving skills.

Emphasize your strong communication skills and empathy. Describe a situation where you successfully navigated a challenging conversation, focusing on listening to the patient, providing clear explanations, and working towards a suitable solution.

Share specific examples of how you've performed insurance verifications in the past, what information you typically gather, and how this process improves the overall billing accuracy and patient experience.

Provide a detailed account of a billing error you found, how you discovered it, the steps you took to correct it, and what you learned from the experience. This showcases your attention to detail and proactive approach.

List the specific billing software systems you've used, emphasizing any that are commonly used in laboratory settings. This helps demonstrate your technical skills and adaptability.

Discuss your organizational strategies and time management techniques. This can include using task lists, prioritizing urgent claims, and managing communications effectively to ensure timely billing.

Provide an overview of the revenue cycle management process and its importance in healthcare settings. You can touch on key components like patient registration, claim submission, payment posting, and follow-up on outstanding claims.

Share the resources you utilize, such as attending workshops, following relevant publications, or participating in online forums. This shows your commitment to staying informed and compliant in your role.