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Payroll Specialist I

SWBC is seeking a talented individual to serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees to fulfill customer service needs. This role is responsible for all aspects of the payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules.

Why you'll love this role:

In this role, you will be joining a thriving team environment that is enthusiastic about providing personalized HR support to a growing list of valued clients. The Payroll Specialist I position will give you the opportunity to further develop your career and expand on your payroll knowledge, while you serve as a key role in strengthening the long-term relationships between SWBC PEO and clients.


Essential duties include the following:

  • Maintains payroll-related accounts and processes multi-state payroll. Responsible for reconciliation and accuracy of payroll system. Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records. Interacts with clients regarding payroll questions and problem resolution.
  • Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes. Works with clients to resolve payroll issues and/or discrepancies. Processes garnishments.
  • Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems. Maintains W-4 and I-9 documents for all client new hires and processes E-Verify.
  • Performs all other duties as assigned.


Serious candidates will possess the minimum qualifications:

  • High school diploma or equivalent required. Advanced degree a plus.
  • Minimum of three (3) years of experience in payroll processing, garnishments & general deductions, and W-2 & I-9 maintenance.
  • Fundamental Payroll Certification (FPC) preferred.
  • Certified Payroll Professional (CPP) preferred.
  • Bilingual preferred.
  • Working knowledge of processing job costed and certified payrolls.
  • Knowledge of time clock systems.
  • Knowledge of the Department of Labor and Fair Labor Standards Act in regards to payroll and overtime.
  • Working knowledge of personal computers and payroll database systems.
  • Working knowledge of handling routine payroll tasks and effectively communicating the results.
  • Proficient skills in MS Excel, Word, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and organization skills.
  • Strong listening skills with the ability to focus on detail, demonstrate accuracy, and maintain a high level of confidentiality.
  • Able to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
  • Able to show consideration for and maintain good relations with others.
  • Able to process multiple payrolls for numerous clients with various payroll schedules.
  • Able to utilize the available time to organize and complete work within given deadlines.
  • Able to multi-task and adapt to change.
  • Able to sit for long periods of time performing sedentary activities.

SWBC offers*:  

  • Competitive overall compensation package
  • Work/Life balance 
  • Employee engagement activities and recognition awards 
  • Years of Service awards
  • Career enhancement and growth opportunities 
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications 
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans 
  • Lucrative Wellness Program

*Based upon employee eligibility 

     

Additional Information:

    

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

    

Please note, SWBC does not hire tobacco users as allowed by law.

    

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

Average salary estimate

$51000 / YEARLY (est.)
min
max
$42000K
$60000K

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What You Should Know About Payroll Specialist I, SWBC

SWBC is thrilled to welcome a Payroll Specialist I to our fantastic team in Bulverde, TX! As the primary representative for the SWBC PEO, you'll become the go-to person for our valued clients and shared employees, ensuring their payroll needs are met with precision and care. This role is all about keeping things running smoothly; you will manage all aspects of payroll processing for assigned employees across multiple states and various payroll schedules, which could range from weekly to monthly. Your attention to detail will shine as you ensure that all payroll records are accurate and up-to-date, handling everything from garnishments to new hire paperwork with ease. You will be immersed in a collaborative environment where personalized HR support is not just a task, but our motto! Not only will you deepen your payroll knowledge, but you'll also build lasting relationships with clients, strengthening our efforts at SWBC. With a supportive leadership team and plenty of growth opportunities, you’ll be in a position to thrive in your career and contribute to our vibrant company culture. If you’re ready to take on this exciting challenge with us, we can’t wait to meet you and see how you can make an impact at SWBC!

Frequently Asked Questions (FAQs) for Payroll Specialist I Role at SWBC
What are the main responsibilities of the Payroll Specialist I at SWBC?

As a Payroll Specialist I at SWBC, your primary responsibilities include managing all aspects of payroll for assigned clients, processing multi-state payrolls, resolving client inquiries, and maintaining accurate payroll records. You will also handle new hire paperwork, process garnishments, and ensure compliance with payroll regulations, thus playing a vital role in fostering long-term relationships with our clients.

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What qualifications do I need to become a Payroll Specialist I at SWBC?

To qualify for the Payroll Specialist I position at SWBC, you should possess at least a high school diploma, with advanced degrees being a plus. You must also have a minimum of three years of experience in payroll processing, with knowledge of garnishments, W-2 and I-9 maintenance. Preferred credentials include the Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).

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Is prior experience required for the Payroll Specialist I role at SWBC?

Yes, SWBC requires candidates to have at least three years of experience in payroll processing for the Payroll Specialist I role. Experience with general deductions, garnishments, and maintaining payroll records is critical for ensuring you can manage the duties effectively and provide exceptional service to our clients.

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What skills are essential for the Payroll Specialist I position at SWBC?

The essential skills for the Payroll Specialist I role at SWBC include strong interpersonal and organizational abilities, excellent communication skills, a keen eye for detail, and proficiency in Microsoft Office applications. An understanding of payroll regulations and personal computers along with the ability to multi-task in a dynamic environment is also crucial.

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What benefits can I expect as a Payroll Specialist I at SWBC?

SWBC offers a competitive compensation package for the Payroll Specialist I role that includes work-life balance, employee recognition awards, continuing education opportunities, and various healthcare coverage options. Additionally, you’ll find a supportive mentorship program and career growth initiatives to help you advance your professional journey.

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Common Interview Questions for Payroll Specialist I
Can you describe your experience with payroll processing?

When answering this question, provide specific examples of your previous payroll processing roles, the complexities included such as multi-state payroll, and the software systems you used. Highlight any unique situations or challenges you faced and how you overcame them to demonstrate your problem-solving skills.

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How do you ensure accuracy in payroll calculations?

Discuss your attention to detail and the methods you use to verify calculations, such as cross-referencing data, performing audits, and double-checking entries. Mention your experience with payroll software and how you utilize reporting functions to catch errors ahead of time.

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What strategies do you use to handle employee inquiries concerning payroll?

Explain your approach to communication, emphasizing active listening and empathy when addressing employee concerns. Share how you stay informed about payroll changes and policies to provide accurate information effectively.

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How do you stay organized when managing multiple payrolls for various clients?

Detail your organizational skills, such as using scheduling tools, creating checklists, and prioritizing tasks based on payroll schedules. Mention how you remain adaptable and proactive to meet tight deadlines.

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What experience do you have with payroll compliance and regulations?

Describe your understanding of payroll compliance regulations, including the Fair Labor Standards Act and other relevant guidelines. Share any experiences where you ensured compliance in previous roles and how you keep up to date with regulatory changes.

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How would you handle a payroll discrepancy that has been brought to your attention?

Discuss your process for investigating discrepancies, which might involve reviewing documentation, consulting with the employee, and cross-referencing with payroll systems. Highlight your commitment to resolving issues quickly and effectively to maintain trust.

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Can you give an example of how you've improved a payroll process?

Provide a specific example where you identified an inefficiency in payroll processing. Detail the steps you took to implement improvements and the positive outcomes it brought, such as reduced processing time or increased accuracy.

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What payroll software are you familiar with?

List the payroll software programs you have used, explaining your level of proficiency with each. If applicable, describe how you adapted to learning new systems and the tools you used to help facilitate that process.

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How do you handle confidentiality when dealing with sensitive employee information?

Explain the importance of confidentiality in payroll processing and describe the measures you take to protect sensitive employee information, such as secure filing systems and data encryption methods.

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What motivates you to work as a Payroll Specialist I at SWBC?

Share your passion for payroll work and how it aligns with SWBC's commitment to service. Discuss your desire to contribute to a positive work environment and your interest in ongoing professional development within the company.

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Full-time, on-site
DATE POSTED
April 10, 2025

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