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Sales Call Center Agent - Rewarding Work

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57496.8 / YEARLY (est.)
min
max
$42560K
$72433.6K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Call Center Agent - Rewarding Work, DISH

Are you looking for an exciting opportunity to kickstart your career in sales? Look no further than the Sales Call Center Agent role at DISH, located in beautiful Essex County, NJ! With a base pay of $20.50 and the potential to earn up to $68,000 in your first year through uncapped commissions, this is more than just a job; it's a chance to thrive in a rewarding sales environment. Whether you’re new to the workforce or have experience in customer service, our comprehensive paid training program will set you up for success. As a member of our dynamic Inside Sales & Retention team, you'll earn commissions by assisting both new and returning customers with DISH's cutting-edge products and services, such as streaming and mobile plans, with no cold calling involved! We provide you with high-value perks like discounts on our services and ongoing education opportunities to help you grow. Here at DISH, we believe in rewarding hard work and dedication—our top performers earn well over six figures! If you're passionate about sales and ready to engage with customers to provide tailored solutions, we want to hear from you! Join us in reimagining the future of connectivity and take your career to the next level with DISH.

Frequently Asked Questions (FAQs) for Sales Call Center Agent - Rewarding Work Role at DISH
What are the primary responsibilities of a Sales Call Center Agent at DISH?

As a Sales Call Center Agent at DISH, your main responsibilities will include positioning and selling DISH and Boost Mobile products and services, assessing customer needs, providing excellent customer service, and maintaining an in-depth knowledge of product offerings. You'll engage with new and existing customers in a friendly, consultative manner, focusing on their needs and ensuring they receive the best service possible.

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What qualifications do I need to apply for the Sales Call Center Agent position at DISH?

To be considered for the Sales Call Center Agent position at DISH, you need to possess a high school diploma or GED. We welcome candidates with various experience levels, including those without prior sales experience, as our comprehensive training program will guide you through everything you need to know. A passion for customer service and a willingness to learn are essential.

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How does the commission structure work for Sales Call Center Agents at DISH?

DISH offers an outstanding commission structure for its Sales Call Center Agents. Your first-year on-target earnings can be approximately $68,000, and since the commission is uncapped, top performers can earn well over six figures annually. This means that your hard work and sales results will directly impact your earnings, providing you with financial opportunities that reflect your performance.

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What does the paid training program include for the Sales Call Center Agent role at DISH?

DISH's paid training program for Sales Call Center Agents includes a comprehensive mix of computer-based modules, instructor-led sessions, hands-on activities, role-playing scenarios, and call shadowing. Regardless of your experience level, the training is designed to ensure a smooth transition into your new role and equip you with the necessary tools and confidence to succeed!

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Are there opportunities for career growth as a Sales Call Center Agent at DISH?

Absolutely! At DISH, we pride ourselves on providing excellent career growth opportunities for our Sales Call Center Agents. You can promote up to two levels within your first year based on your performance, allowing you to advance your career and earn even more as you hone your skills and demonstrate your sales prowess.

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Common Interview Questions for Sales Call Center Agent - Rewarding Work
Can you describe your experience with customer service?

When answering this question, focus on your past roles and how you engaged with customers, resolved their issues, and ensured their satisfaction. Provide specific examples where your communication and problem-solving skills made a positive impact.

Join Rise to see the full answer
What motivates you to work in sales?

Reflect on your personal motivations—this could be the potential for financial rewards, a passion for helping others, or the thrill of closing a sale. Relate your motivation back to the Sales Call Center Agent role at DISH, emphasizing your drive to succeed and achieve sales targets.

Join Rise to see the full answer
How would you handle a difficult customer call?

Showcase your conflict resolution skills by explaining how you would first actively listen to the customer's concerns, empathize with their situation, and then provide a solution that addresses their needs. Make sure to emphasize your commitment to maintaining a positive customer relationship throughout the interaction.

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What do you know about DISH and its products?

Research DISH’s offerings, including DISH TV, Boost Mobile, Sling TV, and their commitment to innovation. By demonstrating your knowledge of the company, you show your genuine interest and enthusiasm for the role as a Sales Call Center Agent.

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How do you prioritize your tasks when handling multiple customers?

Discuss your time management strategies, such as utilizing tools to keep track of priorities or setting specific goals for each interaction. Highlight your ability to maintain focus and provide quality service, even during busy times.

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What strategies do you use to meet sales targets?

Explain any techniques you use to build rapport with customers, understand their needs, and present solutions effectively. Share specific examples of how you've successfully met or exceeded your sales goals in previous roles, if applicable.

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Why do you want to work for DISH?

Share what specifically attracts you to DISH, such as their reputation in the industry, growth opportunities, or commitment to innovation. Make sure to align your values with the company's mission and showcase how you can contribute to its goals.

Join Rise to see the full answer
How do you handle rejection in sales?

Provide insights into your resilience and ability to learn from rejection. Share how you maintain a positive outlook and focus on the next opportunity, demonstrating your growth mindset and competitive spirit.

Join Rise to see the full answer
Describe a time you successfully turned a no into a yes.

Prepare a concise story that highlights your sales skills and consultative approach. Emphasize how your persistence, communication skills, and focus on understanding the customer's needs earned you a successful outcome.

Join Rise to see the full answer
What do you think makes an effective sales call?

Discuss the importance of preparation, understanding the customer’s goals, engaging in active listening, and presenting clear value propositions that resonate with the customer. Emphasize how an effective sales call builds trust and drives results.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 1, 2025

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