Network Operations Manager

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI is seeking a skilled and experienced Network Operations Manager to support a Federal agency in the DC Metro area. This role involves overseeing the design, implementation, and maintenance of network systems to support data, voice, and audio communications. The ideal candidate will have extensive experience in network management, including leadership of technical teams and expertise in both classified and unclassified IT environments.

Be part of the team defining the transformation journey for this federal agency.

Duties and Responsibilities:

• Supervise the design, analysis, planning, modification, and maintenance of networks and network components supporting data, voice, and/or audio communication activities.
• Direct and manage the analysis of short/long-term capacity needs for switching, routing, transmission, and signaling.
• Conduct network architecture design, feasibility, and cost studies as well as internal studies of network performance and traffic analysis.
• Evaluate new technologies and constantly look for ways to improve the customers' network experience
• Duties include providing specifications and detailed schematics for network architecture; providing information for hardware and software selection; and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
• Supervise testing of network systems.
• Maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
• Directly supervises individual contributors (skilled technicians, administrative support) and/or entry-level professionals (entry-level engineers).
• Administer and execute policies, processes, and procedures that affect subordinate employees and the workflow of the work unit. Leads daily operations of the work unit.
• Meet with and coordinate network activities with the customer POCs.

Qualifications

Education: Bachelor’s Degree required; a degree in STEM or Business preferred.

Years of Experience: Minimum of 10 years in Network Management.

Required Skill/ Certifications: ITIL v3 Practitioner certification required; ability to obtain ITIL 4 Managing Professional within the first six months.

                                                CCNP (or equivalent, such as CCDP) is required.

Technical Knowledge: Proven experience with Zero Trust Networks and a deep understanding of Zero Trust Security Principles.

Leadership Experience: At least 5 years of experience managing network engineers of varying levels.

Desired Skills:

• Experience in Enterprise IT Managed Services preferred, supporting geographically dispersed sites and large end user bases
• Experience supporting both classified and unclassified IT environments

Additional Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirements needed for this position.

Location: Arlington, VA / DC Area 

• Hybrid:  3 days onsite; 2 days remote

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Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
• Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
• Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.