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Assistant Manager (07674) - West Warner - job 2 of 2

Job Description

Job Duties

• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Take inventory and complete associated paperwork. • Clean equipment and facility approximately daily. • Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Requires

Valid driver’s license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. Must pass a background check and have open availability.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to train and lead.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to maintain cost controls.

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

WALKING: Walking is generally in short distances for short durations.

Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer’s location.

SITTING: Paperwork is normally completed in an office at a desk or table.

LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacking onto shelves up to 72” high.

CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.

DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.

CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.

REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. 

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager (07674) - West Warner, Domino's

Are you looking to take the next step in your career? At Domino's, we are thrilled to announce we're hiring an Assistant Manager at our Chandler, AZ location on West Warner Road! As an Assistant Manager, you’ll play a crucial role in our fast-paced environment, ensuring that everything runs smoothly when it comes to customer service and order fulfillment. Your day-to-day will include operating equipment, restocking ingredients, preparing product, and handling telephone orders with a smile. Plus, you’ll be responsible for inventory management and delivering exceptional service, whether it's getting pizzas from the store to the customer's door or contributing to our community through flyers and door hangers. The position requires a valid driver’s license, access to a reliable vehicle, and a can-do attitude as you navigate various delivery sites. We pride ourselves on our supportive training program, so whether you're experienced or just starting out, we'll set you up for success! Communication skills are key, as you'll be interacting with both customers and team members. If you're someone who enjoys being hands-on, thrives in a busy atmosphere, and has a knack for leading and training others, this could be the perfect opportunity for you. Join us as we continue to put our people first; together, we can deliver the power of possible to our community. Come be part of a brand that values honesty, transparency, and accountability!

Frequently Asked Questions (FAQs) for Assistant Manager (07674) - West Warner Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's in Chandler, AZ, your primary responsibilities include operating equipment, preparing products, managing inventory, and processing telephone orders. You'll also be involved in delivering products, ensuring customer satisfaction, and maintaining cleanliness and organization in the workplace.

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What qualifications are required for the Assistant Manager position at Domino's?

To qualify for the Assistant Manager position at Domino's in Chandler, AZ, you must have a valid driver’s license with a safe driving record, access to an insured vehicle for deliveries, and a flexible schedule. Strong communication skills and the ability to manage team activities and train new members are also essential.

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What skills are necessary for a successful Assistant Manager at Domino's?

A successful Assistant Manager at Domino's must have excellent communication skills, the ability to work under pressure, strong organizational skills, and significant attention to detail. Additionally, math skills for monetary transactions and the ability to understand instructions accurately are critical for success.

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What is the training process for an Assistant Manager at Domino's?

Domino's provides comprehensive on-the-job training for new Assistant Managers in Chandler, AZ. This includes hands-on training in various operational tasks, customer service protocols, and team management skills, ensuring that you're well-equipped for your role from day one.

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How does being an Assistant Manager at Domino's contribute to career growth?

At Domino's, starting as an Assistant Manager can lead to numerous career advancement opportunities. Many of our franchise owners began their journey in entry-level positions like delivery drivers or pizza makers. This role equips you with valuable skills in operations, customer service, and team leadership that can open doors to further management opportunities with the brand.

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Common Interview Questions for Assistant Manager (07674) - West Warner
Can you describe a time when you successfully led a team?

In answering this question, focus on a specific instance where you took charge, outlining how you motivated your team, the challenges faced, and the positive outcome. Highlight your leadership style and ability to handle stress, which is essential for an Assistant Manager at Domino's.

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How do you handle a difficult customer?

Discuss your approach to customer service, emphasizing empathy, patience, and effective communication. Detail an example where you resolved a complaint, showcasing your problem-solving skills relevant to the Assistant Manager role at Domino's.

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What do you think is the most important quality for an Assistant Manager at Domino's?

Share your thoughts on leadership, adaptability, and strong communication skills as vital qualities. Back your answer with examples that demonstrate how these traits have led to success in your previous roles.

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How do you prioritize tasks during a busy shift?

Explain your strategy for organizing tasks, such as using to-do lists or time management techniques. Provide examples of how you have balanced multiple responsibilities effectively, which is a crucial skill for an Assistant Manager at Domino's.

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What steps would you take to ensure food safety and cleanliness?

Address your understanding of food safety protocols and the importance of maintaining a clean work environment. Discuss specific measures you would implement, such as regular cleaning schedules and training team members at Domino's.

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Describe how you would handle an inventory shortage.

Talk about systematic approaches like inventory tracking practices and communicating with suppliers to replenish stock. Highlight your proactive nature, which is essential for the Assistant Manager role at Domino's.

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How would you train a new team member?

Outline your training approach, emphasizing hands-on experience, mentorship, and clear communication of expectations. Relate to how effective onboarding can lead to better performance and teamwork at Domino's.

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What experience do you have with financial management in a retail setting?

Discuss your familiarity with handling cash transactions, monitoring sales performance, and understanding profit margins. Back this up with specific examples that would resonate with the financial responsibilities of an Assistant Manager at Domino's.

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How do you adapt to changes in store policies or procedures?

Share your adaptability and ability to stay positive during transitions. Provide examples of when you've successfully implemented new procedures in past roles, demonstrating your readiness for managerial responsibilities at Domino's.

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What motivates you to perform well in a fast-paced environment?

Reflect on your passion for teamwork and customer satisfaction as core motivators. Explain how a fast-paced setting, like that at Domino's, aligns with your work style and how it drives you to achieve your best.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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