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Assistant Manager - job 6 of 39

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

Are you ready to step up and take charge? At Domino's Pizza, we're on the lookout for a talented Assistant Manager to join our team at 1300 Humiston Ave #300 in Worthington, MN. This role isn't just about overseeing operations; it's about leading a dynamic team and ensuring we provide the best pizza delivery experience possible. As an Assistant Manager, you'll be responsible for everything that happens during your shift, including managing inventory, overseeing cost controls, and ensuring fantastic customer service. You'll be the one setting the standard by adhering to our policies and inspiring your crew to do the same. The job will require juggling various tasks, from staffing to paperwork, while maintaining the perfect image of our store. Here at Domino's, we believe in your potential! Many of our top managers started as delivery drivers, and with hard work, the opportunities for advancement are endless. Plus, you'll be part of an inclusive culture that values diverse talents and contributions. If you're proud of your leadership skills and ready to demonstrate them in a fun, fast-paced environment, we want to hear from you. Join us at Domino's Pizza, where people come first and opportunities abound. This could be the start of an exciting new chapter for you. Apply now and show us what you've got!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing store operations during your shift, managing your team, and ensuring exceptional customer service. This role requires you to control inventory, maintain cost efficiency, and adhere to company policies. You will also handle staffing, paperwork, and ensure a clean and welcoming environment for both customers and staff. It's about leading by example and fostering a positive atmosphere.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager position at Domino's Pizza, candidates should possess skills in judgment, math, and multitasking. Previous experience in a leadership role and familiarity with the food service industry can be beneficial. Strong communication and customer service skills are key, and we appreciate individuals with a passion for teamwork and excellence in delivery experience.

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What opportunities for advancement exist as an Assistant Manager at Domino's Pizza?

At Domino's Pizza, our Assistant Managers have a fantastic opportunity for career advancement. Many of our team members have moved up from entry-level positions to managerial roles and even franchise ownership. Depending on your performance and dedication, you could rise to positions like General Manager or even higher in corporate operations. The sky's the limit!

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What do I need to know about the work environment as an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza is fast-paced and dynamic. As an Assistant Manager, you can expect exposure to varying temperatures while working inside the store and outside for certain tasks. The role also involves being on your feet for most of the shift and working with a dedicated team. We value diversity and strive to create a welcoming environment where everyone can thrive.

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What physical requirements should I be aware of for the Assistant Manager role at Domino's Pizza?

The Assistant Manager position at Domino's Pizza involves various physical tasks. You'll spend a lot of time standing and walking around the store, handling deliveries, and lifting products. The role also includes reaching, bending, and using hand coordination for tasks like assembling pizzas or managing inventory. Being physically capable and prepared for these activities is essential.

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Common Interview Questions for Assistant Manager
How would you handle a difficult customer as an Assistant Manager at Domino's Pizza?

Handling a difficult customer involves staying calm, listening carefully to their concerns, and addressing the issue promptly. As an Assistant Manager, it's important to empathize with the customer, offer appropriate solutions, and ensure they leave satisfied. Always follow company policies while making sure to resolve the matter effectively.

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Can you describe your experience with inventory management?

In your answer, discuss any previous experience you have with managing stock levels, placing orders, and minimizing waste. Highlight your organizational skills, attention to detail, and ability to use inventory management software if applicable. Demonstrating a proactive approach to keeping stock at optimal levels will impress your interviewer.

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What strategies do you use to motivate a team?

Motivating a team requires clear communication, recognizing individual contributions, and setting achievable goals. Discuss how you create an engaging work environment, perhaps by fostering teamwork through fun challenges or rewarding outstanding performance, aligning with Domino's value of a supportive culture.

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How do you prioritize your tasks during a busy shift?

When prioritizing tasks, it’s essential to assess what needs immediate attention—like customer service or addressing staff shortages. Explain how you utilize a to-do list and delegate responsibilities efficiently, ensuring all areas are covered, and operations run smoothly, especially during peak times.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

Express your passion for the food service industry and your admiration for Domino's reputation in the pizza delivery market. Mention how you resonate with the company's commitment to team members and customer service excellence, and how your skills align perfectly with the Assistant Manager role.

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How do you handle team conflicts?

Handling team conflicts involves open communication and a willingness to mediate. Explain how you remain neutral and encourage team members to express their viewpoints while guiding them toward resolution. A positive outcome should lead to better team cohesion and understanding.

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What is your approach to training new employees?

In your response, highlight the importance of hands-on training and providing clear, outlined expectations. Discuss how you incorporate company standards and culture in your training sessions, ensuring that new hires feel welcomed and equipped to succeed in their roles.

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Describe a time when you successfully improved a process in your previous job.

Use the STAR method (Situation, Task, Action, Result) to frame your example. Discuss how you identified a problem, the steps you took to improve the process, and the positive outcomes that arose from your efforts, showcasing your ability to think on your feet and enhance operations.

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How do you ensure compliance with health and safety regulations?

Your answer should emphasize your knowledge of safety standards and your proactive approach to training staff on regulations. Mention your commitment to maintaining cleanliness and organization within the store, and stress the importance of regular safety checks to ensure a safe work environment.

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How would you describe your leadership style as an Assistant Manager?

Discuss your leadership style, whether it's more democratic, transformational, or situational. Explain how you adapt your approach to different situations and team needs, and how you value feedback from your team, ensuring everyone feels empowered to contribute.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 21, 2025

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