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Job details

Assistant Manager(09612) - 992 E Henri de Tonti Blvd

Job Description

ABOUT THE JOB

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS
General job duties for all store team members
You must be 18 years of age or older

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing
• Most tasks are performed from a standing position.
• Walking for short distances, for short durations.
• Surfaces include ceramic tile bricks with linoleum in some food process areas.
• Height of work surfaces is between 36 and 48.

Sitting
Paperwork is normally completed in an office at a desk or table.

Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.

ADDITIONAL JOB DETAILS

Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.

Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Additional Information

Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES
• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

REQUIRES
• Valid driver's license with safe driving record meeting company standards.

• Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing
During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
Sensing
Far vision and night vision for driving.

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Average salary estimate

$38500 / YEARLY (est.)
min
max
$32000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(09612) - 992 E Henri de Tonti Blvd, Domino's

At Domino's Pizza, we’re looking for an enthusiastic Assistant Manager to join our team at our Springdale location! As the Assistant Manager, you'll be the driving force behind our successful operations, responsible for everything from inventory control to customer relations. You’ll set the tone for your shift, ensuring all policies and procedures are followed while also inspiring your crew to deliver their best every day. Your responsibilities will go beyond just managing the team; you will engage with customers to guarantee exceptional service, maintain food quality, and oversee cash handling, all while working within a structured schedule. This role is not just a job; it's a fantastic opportunity with real growth potential. Many of our team members started as delivery drivers and have successfully climbed the career ladder, becoming franchise owners or corporate managers! We believe that diversity is key to our success, and we foster an inclusive environment where everyone's unique talents are valued. So if you're ready to take charge, lead a fantastic team, and ensure our store shines both in cleanliness and service, then the Assistant Manager position at Domino's Pizza in Springdale is the perfect fit for you. Join us, and let's make great things happen together, one pizza at a time!

Frequently Asked Questions (FAQs) for Assistant Manager(09612) - 992 E Henri de Tonti Blvd Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include managing all aspects of store operations during your shift. This encompasses inventory and cash control, ensuring high standards of customer service, staff training, and adherence to company policies. You'll also support food management and maintain a clean and welcoming store environment.

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What qualifications are necessary for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager role at Domino's Pizza, candidates must be at least 18 years of age and have strong communication skills. Essential skills also include the ability to perform basic math accurately, operate equipment, and follow written and verbal instructions. Previous management or food service experience is highly preferred.

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Can I advance my career as an Assistant Manager at Domino's Pizza?

Absolutely! The Assistant Manager position at Domino's Pizza is a great stepping stone for career advancement. Many of our team members have started in positions like delivery drivers and progressed to becoming store managers, general managers, or even franchise owners!

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What does a typical work schedule look like for an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your schedule will often include evenings and weekends, as these are peak hours for the business. You will work in shifts, which allows for flexibility but also means a commitment to being available during busy periods to support your team and operations.

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What skills are important for success as an Assistant Manager at Domino's Pizza?

Successful Assistant Managers at Domino's Pizza possess strong leadership and problem-solving skills. Being able to communicate effectively, manage time efficiently, and adapt to various situations is key. Additionally, having a positive attitude and the ability to motivate staff will help create a thriving team environment.

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Common Interview Questions for Assistant Manager(09612) - 992 E Henri de Tonti Blvd
How would you handle a difficult customer situation as an Assistant Manager?

When handling a difficult customer, I would remain calm and listen actively to their concerns. It's crucial to empathize with their feelings and reassure them that we will resolve the issue. Offering a solution, whether it be a replacement or a discount, can help in restoring customer satisfaction.

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Can you describe your leadership style as an Assistant Manager?

My leadership style is collaborative and supportive. I believe in empowering my team members by providing them with the tools they need to succeed while also encouraging open communication. I aim to create a positive work environment where everyone feels valued and motivated.

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What strategies would you implement to boost team morale at Domino's Pizza?

To boost team morale, I would implement recognition programs to celebrate individual and team achievements, encourage team-building activities, and maintain open lines of communication. Regular feedback and acknowledgment of hard work can significantly enhance motivation among team members.

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How do you ensure compliance with company policies and procedures?

To ensure compliance with company policies, I would prioritize training and ongoing coaching for all team members. I believe that clearly communicating expectations and reinforcing the importance of following guidelines through regular check-ins and assessments can lead to a culture of accountability.

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What steps would you take to manage inventory effectively?

Effectively managing inventory involves regular stock checks to assess usage rates and minimizing waste. I would implement a system for tracking orders and ensure the team is trained on how to organize and rotate stock properly, helping to maintain freshness and reduce spoilage.

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Describe how you would train new team members as an Assistant Manager?

Training new team members, I would start with a thorough orientation to familiarize them with their roles, the store layout, and equipment. Following that, I'd pair them with experienced staff for shadowing, emphasizing hands-on learning. Regular feedback and encouragement during the training process are essential for their development.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

During a busy shift, I prioritize tasks by assessing the most urgent needs based on customer flow and operational requirements. I would delegate responsibilities effectively to ensure all team members are engaged and that critical areas such as customer service, order preparation, and cleanliness are attended to promptly.

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What experience do you have that makes you qualified for the Assistant Manager role?

I have several years of experience in food service and management roles, where I've honed my skills in leadership, customer service, and operational efficiency. My ability to motivate teams and create a positive work culture aligns perfectly with the values of Domino's Pizza.

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How would you handle food safety and cleanliness standards in the store?

I would prioritize food safety by regularly training staff on proper hygiene practices and food handling procedures. Conducting routine cleanliness audits and creating a checklist for daily tasks can ensure that the store consistently meets safety standards, providing customers with high-quality products.

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What motivates you to work in a fast-paced environment like Domino's Pizza?

I thrive in fast-paced environments as they present dynamic challenges that keep me engaged. The opportunity to lead a team and work together to serve customers quickly and efficiently while maintaining high standards motivates me to deliver my best each day.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 10, 2025

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