General Manager - (19040) 607 W Willoughby Ave

The General Manager at Domino's Pizza in Juneau is responsible for overseeing store operations, building sales to meet company goals while managing costs, training and developing team members, and monitoring Profit and Loss statements. You'll also handle inventory control, complete necessary store reports, and create weekly schedules to enhance efficiency.

To qualify for the General Manager role at Domino's Pizza in Juneau, candidates should have food management experience and prior experience in managing others. A valid driver's license and reliable transportation are necessary, along with being subject to drug testing and background checks. Availability during days, nights, and weekends is also required.

Domino's Pizza offers a generous benefits package for its team members, including competitive salaries, medical, dental, and vision coverage, prescription drug benefits, life insurance, and educational assistance. Furthermore, team members can take advantage of an employee stock purchase discount plan and participate in the Partners Foundation for team member assistance.

Domino's Pizza supports the growth of its General Managers in Juneau by providing comprehensive training and development programs. They focus on leadership skills, operational effectiveness, and financial management, ensuring that managers are equipped with the tools necessary for both personal and professional success.

The work schedule for the General Manager at Domino's Pizza in Juneau includes a combination of days, nights, and weekends, which allows for flexibility in managing store operations. This schedule is crucial for overseeing shifts and ensuring team performance during peak business hours.

To increase sales at Domino's Pizza, I would implement effective marketing strategies focused on local promotions and national advertising campaigns. Training the team to upsell and creating a welcoming atmosphere for customers would also play a vital role. Additionally, monitoring customer feedback and utilizing it to enhance menu offerings can significantly boost sales.

Handling team conflicts as a General Manager involves active listening and open communication. I would address the issue directly with the involved parties, facilitating a conversation that encourages understanding and finding solutions together. It's essential to foster a positive team environment where everyone feels heard and valued.

I have extensive experience with financial management in a restaurant setting, including monitoring Profit and Loss statements, managing inventory costs, and budgeting for operational expenses. Also, I'm familiar with analyzing financial reports to make informed decisions that enhance store profitability.

My approach to training new employees involves structured onboarding that mixes hands-on experience with shadowing seasoned staff. I believe in setting clear expectations, providing continuous feedback, and empowering new hires to ask questions as they acclimate to their roles, ensuring they feel confident and supported.

To improve customer service in a fast-paced environment, I emphasize thorough training and encourage a culture of promptness and friendliness among staff. Regularly reviewing customer feedback and implementing changes based on that feedback is also crucial to continuously enhance service levels.

In a busy restaurant environment, prioritization involves assessing immediate needs first, such as customer service and inventory management. I prioritize tasks based on urgency and impact, utilizing a dynamic approach that allows for flexibility when unexpected situations arise.

A successful national promotion I communicated effectively involved a limited-time offer on specialty pizzas. I ensured all team members understood the details through training sessions and reinforced messaging through visual aids in the store, resulting in increased customer interest and sales during the promotion period.

Monitoring team performance and productivity involves setting clear performance metrics and regularly reviewing them. I conduct one-on-one check-ins, analyze sales data, and implement accountability measures, ensuring that each team member has the support and resources needed to meet our mutual goals.

If the store failed to meet sales targets, I would analyze the situation to identify underlying causes. This could involve reviewing sales strategies, enhancing employee training, and gathering customer feedback to understand market trends better. Based on these insights, I would revise our approach and set actionable goals to improve performance.

Inventory control plays a crucial role in the General Manager position as it directly impacts profitability and customer satisfaction. Managing stock levels, reducing waste, and ensuring timely inventory replenishment are vital tasks. I regularly analyze usage patterns to optimize inventory management and support the operational success of the store.