Manager, Strategic Growth - Strategy & Operations

As a Manager, Strategic Growth at DoorDash, your primary responsibilities include devising strategies for your portfolio of US Enterprise Restaurants, influencing these clients to grow their first-party business using our Commerce Platform, identifying new growth opportunities, and leading experiments to enhance fulfillment quality. You will collaborate cross-functionally with teams across Product, Engineering, Sales, Marketing, and more.

To thrive in the Manager, Strategic Growth role at DoorDash, candidates should have over six years of experience in strategy and operations, product operations, or growth within a tech company. Strong communication skills, an entrepreneurial mindset, and the ability to manage complex projects are essential. Proficiency in Excel, basic SQL knowledge, and a knack for relationship-building are also vital requirements.

Success in the Manager, Strategic Growth role at DoorDash hinges on several key skills: strong analytical capabilities to assess market opportunities, excellent cross-functional collaboration skills, a proven track record in project leadership, and problem-solving abilities for diagnosing and addressing challenges swiftly. The ideal candidate will oscillate effectively between strategic planning and tactical execution.

At DoorDash, a Manager, Strategic Growth has the opportunity to advance into senior leadership positions within strategy, operations, or executive roles, given their successful contribution to company goals. The fast-paced, dynamic environment encourages continuous personal and professional growth, and the networking across multiple departments can enhance your prospects within the organization.

In the Manager, Strategic Growth position at DoorDash, you might lead projects such as launching new products for the Commerce Platform, developing strategic partnerships with enterprise clients, running experiments to analyze fulfillment efficiency, or building business cases for new market entries. Each project will be designed to foster growth for both DoorDash and its merchant partners.

In answering this question, reflect on your unique experiences that directly relate to strategy and operations, especially within tech environments. Highlight specific examples of projects you led, the impact you had, and how your strategic insights influenced growth. Tailor your responses to reflect your ability to navigate challenges similarly faced at DoorDash.

When developing a growth strategy for a new market, it's crucial to start with extensive market research, assessing consumer behaviors, competitive landscapes, and potential barriers to entry. You should outline a data-driven strategy that includes clear objectives, a tactical execution plan, and methods for measuring success against those objectives.

Describe a specific instance in which you had to navigate a challenging conversation or negotiation with a stakeholder. Focus on how you built relationships, utilized data and evidence to present your case, and ultimately influenced the stakeholder's decision positively. Emphasize your communication strategies and conflict resolution skills.

To manage multiple projects, employ time management tools and methodologies such as Agile or Kanban. Discuss how you prioritize tasks based on deadlines and strategically segment your time for deep work versus collaborative efforts. Reinforce your systematic approach to tracking progress and ensuring communication across involved teams.

Detail your experience with analytical tools relevant in building strategic initiatives, such as Excel for data analysis, SQL for database queries, and any CRM or business intelligence software. Explain how you've used these tools to derive insights that informed strategic decisions or actions in your previous roles.

Share a succinct example of a go-to-market strategy you've developed, outlining initial research, the strategic plan, execution, and measurable outcomes. Focus on the strategic steps taken to communicate value to stakeholders and how you adjusted the strategy based on market feedback.

To measure the success of a growth initiative, outline key performance indicators (KPIs) such as revenue growth, customer acquisition costs, and overall profitability. Emphasize the importance of ongoing analysis and adjustments based on these metrics, reinforcing a commitment to continuous improvement.

Discuss a specific challenge you faced during project execution, detailing the complex situation, your approach to problem-solving, and the outcome. Showcase your resilience and adaptability in overcoming obstacles while mitigating risks.

Illustrate your experience working within cross-functional teams by citing examples of projects where collaboration was essential. Discuss your strategies for fostering communication, setting common goals, and leveraging each team member's strengths to enhance overall project success.

Speak to your passion for creating impact through innovation and tackling challenges. Discuss how the dynamic nature of a fast-paced environment excites you and drives your productivity, creativity, and commitment to achieving significant results while making a positive impact.