Case Manager
Release Recovery is proud to announce the opening of our second Transitional Living House for Women, and our first based in Westchester County! We are seeking to build a team of dedicated Behavioral Healthcare professionals to join our mission of expanding women’s access to treatment for Substance Use Disorder and commitment to provide top-of-the-line care.
Release is seeking a dedicated and experienced Case Manager to join and help build this program. This role is a critical component of our care model, serving as the primary liaison between clients, families, clinical teams, and referral partners throughout a client’s treatment journey.
The ideal candidate is a compassionate and detail-oriented professional who excels at providing structure, coordination, and empathetic support in a behavioral healthcare setting. This is an opportunity to make a significant impact in the lives of women navigating substance use and mental health recovery, while working within a collaborative and mission-driven organization.
Founded in 2017 by Zac Clark and Matthew Rinklin, Release Recovery is a leading provider of transitional living, outpatient treatment, and recovery support services for individuals experiencing substance use and mental health challenges. With programs throughout New York City and Westchester County, we are committed to offering compassionate, structured, and evidence-based care that empowers individuals and families to heal and thrive.
Key Responsibilities
Client Care & Case Management
- Provide consistent, individualized case management to clients throughout their treatment stay and transition to aftercare.
- Meet weekly with each client to assess progress, address challenges, and support adherence to Release Recovery’s structured tier system.
- Coordinate all aspects of client care, ensuring alignment with clinical treatment plans and program expectations.
Family Communication & Support
- Conduct regular phone calls with family members to provide updates, support, and psychoeducation.
- Guide families in understanding the nature of substance use and mental health disorders, helping them establish and maintain healthy boundaries.
Clinical & Referral Coordination
- Maintain open, timely communication with clinical teams, therapists, and external referents.
- Provide updates on client progress and collaborate on treatment planning and discharge strategies.
Administrative & Team Collaboration
- Manage administrative responsibilities including bed tracking, contract timelines, and service extensions.
- Provide supervision and support to Recovery Associates involved in client care.
- Participate fully in weekly staff meetings, leadership meetings, and other organizational initiatives as needed.
- Minimum of 2 years’ experience in the behavioral health, addiction treatment, or mental health field.
- Strong communication skills, both written and verbal, with the ability to navigate sensitive conversations with professionalism and empathy.
- Demonstrated ability to manage multiple responsibilities while maintaining a high standard of care.
- Comfortable working in a fast-paced, team-oriented environment.
Preferred Credentials
- Licensed or credentialed professional (LMSW, CASAC, LCSW, LMHC, or equivalent) preferred.
- Familiarity with trauma-informed care, family systems, and recovery-oriented service models.
Joining our team means being part of something truly revolutionary. We’re on a mission to flip the script on how the world views and treats Substance Use Disorder and Mental Illness. At Release, recovery isn’t about what you give up - it’s all about what you gain.
When you join our team, you’ll be:
- Working alongside thought leaders in the recovery space
- Making a direct impact on individuals and families
- Enjoying competitive salary ($70,000-$85,000 based on experience) and benefits (health, dental, vision)
- Given opportunities for career advancement and ongoing professional development
We believe that recovery is a journey, not a destination - and we want you to be a part of shaping that journey for others.
Average salary estimate
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Release Recovery is excited to invite applications for the position of Case Manager as we expand our services with a new Transitional Living House for Women. Located in Westchester County, this role serves as a vital connection for our clients, allowing them to navigate their treatment journey with support and guidance. As a Case Manager, you will be the primary liaison between clients, families, clinical teams, and referral partners, ensuring that everyone is aligned and working together towards the same goal: recovery. We are looking for someone who is compassionate and detail-oriented, with a strong commitment to providing structure and empathetic support within a behavioral healthcare setting. Your responsibilities will include offering tailored case management, conducting regular check-ins with clients to monitor their progress, and communicating effectively with families to provide updates and psychoeducation. Additionally, you'll be collaborating with clinical teams to coordinate treatment plans and ensuring a seamless transition to aftercare. This role is not only about managing cases; it’s about making a profound difference in the lives of women facing substance use and mental health challenges. Join Release Recovery, where our mission is to redefine recovery, showing that it’s about what can be gained rather than what is lost. Enjoy a competitive salary and benefits while making a genuine impact in a team-driven, innovative environment.
Release Recovery is a respected provider of addiction recovery services in NYC and Westchester County. Our sober living residences are...
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