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Area Operations Manager

E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.


The Area Operations Manager is responsible for overseeing the day-to-day business operations of multiple E2 Optics regional offices and ensuring overall profitability on a monthly, quarterly, and annual basis. This role involves generating new customers, identifying business opportunities, and recruiting and developing employees. The ideal candidate will implement effective methods and strategies to enhance performance, productivity, efficiency, and profitability within the region while fostering a productive and collaborative work environment.



Duties & Responsibilities:
  • Safety is our number one Core Value. Follow safe work practices and company and client worksite policies.
  • Promote company Core Values to foster and safeguard family-centric culture.
  • Oversee daily operations for multiple regional offices, ensuring compliance with company standards and policies at each location.
  • Drive profitability by analyzing financial performance and implementing growth strategies tailored to each office's needs.
  • Generate new customers and identify business opportunities to expand market presence across all regions.
  • Recruit, train, and develop employees in each office to create cohesive, high-performing teams.
  • Monitor and improve performance, productivity, and efficiency across all regional offices.
  • Develop and implement operational strategies to optimize workflow consistently across multiple locations.
  • Collaborate with various departments to ensure seamless operations and maintain customer satisfaction across all offices.
  • Prepare and present regular operational performance reports and business outcomes to senior management, highlighting insights from each office.
  • Conduct monthly pipeline meetings with key partners in coordination with sales, ensuring consistent communication across regions.
  • Direct operational aspects for designated geographic areas, including sales, project management, field operations, and customer service in each office.
  • Assess local market conditions in each region to identify current and prospective sales opportunities.
  • Develop financial objectives and business plans for each office, including forecasts tailored to their specific markets.
  • Meet goals and metrics set by leadership for all regional offices.
  • Achieve or exceed monthly, quarterly, and annual revenue targets across all locations.
  • Oversee execution of project management using the Work in Progress (WIP) report system for consistency across offices.
  • Manage and minimize regional overhead costs on a monthly, quarterly, and annual basis for each office.
  • Forecast labor needs and manage staffing levels to maintain balanced workloads throughout the year in all offices.
  • Collaborate with Project Managers in each region to ensure project profitability.
  • Develop and manage budgets for each office, allocating funds appropriately to meet local needs.
  • Coordinate with corporate departments (HR, IT, QA/QC, etc.) as needed to accomplish business objectives and ensure legal compliance in all offices.
  • Enhance personnel development in each office through training, coaching, and motivational initiatives.
  • Identify areas for improvement and propose corrective actions across offices, leveraging growth opportunities.
  • Hold Regional Managers accountable for team development and performance in their respective locations.
  • Share knowledge and best practices with other regions and corporate to optimize operations and identify business opportunities.
  • Travel: The individual in this role should be able and willing to travel as required by E2 and/or the customer(s).


Education:
  • High School Diploma or GED required Associate’s or bachelor’s degree is preferred
  • PMP or RTPM certification preferred
  • RCDD certification is preferred
  • BICSI Technician Certified preferred
  • OSHA 10 required. OSHA 30 is preferred


Experience:
  • 7 – 10 years’ telecommunications/low voltage management and revenue growth experience
  • 10+ years construction/telecommunications experience
  • Experience with security, audio visual, videoconferencing, wireless communications preferred
  • Proven project management experience on time, on budget, with safety and quality required


Knowledge, Skills, & Abilities:
  • This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics.
  • This position involves considerable decision-making authority and creative problem-solving skills regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for specific situations, there may be no existing procedures or instructions for those problems.
  • Strong leadership, human resources management and conflict resolutions skills
  • Ability to meet sales targets and production goals
  • Ability to influence and negotiate
  • Ability to professionally communicate internally and to clients
  • Familiarity with industry’s rules and regulations
  • Excellent organizational, delegation, and communication skills
  • Results driven and customer focused
  • Critical thinking and problem-solving skills
  • Adaptable team player


$140,000 - $180,000 a year

WHAT WE OFFER:

- Competitive pay

- Opportunities for professional development and career growth.

- BICSI Training Facilities

- A supportive and inclusive work environment.

- Health, dental, and vision insurance.

- Paid time off and holidays.



WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.


DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.


TEXTING TERMS OF SERVICE: We may send text messages you have consented to receive. Message frequency may vary. You can cancel text messages at any time by texting "STOP". After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that phone number, or from any member of our team. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Message and data rates may apply.

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CEO of E2 Optics
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Kristi Alford
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What You Should Know About Area Operations Manager, E2 Optics

Join E2 Optics as an Area Operations Manager and be part of an award-winning, Woman-Owned technology integrator revolutionizing the way we approach low voltage solutions! Based out of Denver, Colorado, we're proud to deploy modern, efficient, and cost-effective solutions for a diverse range of clients from various industries, including Government, Finance, and Healthcare. As an Area Operations Manager, you'll not only oversee daily operations across multiple regional offices but also play a pivotal role in driving profitability and fostering a collaborative work environment. Your responsibilities will include generating new customer relationships, identifying lucrative business opportunities, and developing talent within your teams. We value safety above all else, making it crucial for you to promote our core values while ensuring compliance across all offices. Your strategic insights will help us continuously improve performance, productivity, and efficiency, all while embracing the fun and camaraderie that makes us who we are. With responsibilities that extend from project management to analyzing financial performance, your leadership will help shape the future of E2 Optics. We offer competitive pay, professional growth opportunities, and a supportive work culture that prioritizes your well-being and success. Let's set new benchmarks in the telecommunications industry together!

Frequently Asked Questions (FAQs) for Area Operations Manager Role at E2 Optics
What are the key responsibilities of the Area Operations Manager at E2 Optics?

The Area Operations Manager at E2 Optics is tasked with overseeing the daily business operations of multiple regional offices, ensuring compliance with company standards. This role involves driving profitability through financial analysis, generating new customer relationships, recruiting and mentoring staff, and enhancing overall operational efficiency across the region.

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What qualifications are necessary for the Area Operations Manager position at E2 Optics?

Candidates for the Area Operations Manager position at E2 Optics should ideally have a high school diploma or GED, with a preferred associate’s or bachelor’s degree. Relevant experience in telecommunications management, project management certifications like PMP, and familiarity with the construction industry are beneficial. OSHA certifications are also required for safety compliance.

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How does E2 Optics ensure a safe work environment for the Area Operations Manager?

At E2 Optics, safety is our number one core value. The Area Operations Manager is responsible for enforcing safe work practices and ensuring all offices comply with company and client worksite policies. Regular training and adherence to safety standards help maintain a secure workplace across all regions.

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What type of work culture can the Area Operations Manager expect at E2 Optics?

E2 Optics promotes a friendly and inclusive work culture where core values come first. As an Area Operations Manager, you will foster a family-centric atmosphere, empowering employees while prioritizing collaboration, development, and a sense of fun in the workplace.

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What opportunities for advancement exist for the Area Operations Manager at E2 Optics?

E2 Optics prides itself on providing growth opportunities. As an Area Operations Manager, you will develop your team and contribute to the company’s overall strategy, opening pathways for advancement into higher leadership positions as the company continues its growth trajectory.

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Common Interview Questions for Area Operations Manager
How do you ensure compliance with safety standards in multiple regional offices?

Discuss your approach to implementing safety protocols across various locations, emphasizing the importance of training, regular audits, and creating a culture where safety is prioritized and employees feel empowered to report issues.

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Can you describe your experience with managing multiple teams and ensuring their productivity?

Share examples of how you've previously organized teams across diverse projects, your management style, and techniques you used to motivate and monitor productivity in each office effectively.

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How do you approach generating new business opportunities in a competitive market?

Explain your strategies for market analysis, networking, and developing relationships with potential customers. Highlight specific techniques or campaigns you've successfully implemented in the past.

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What metrics do you believe are essential for tracking the profitability of regional offices?

Talk about key performance indicators (KPIs) that you track, such as revenue growth, cost-effectiveness, and customer satisfaction ratings. Explain how you use these metrics to make informed decisions.

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How do you prioritize tasks and projects across multiple offices?

Illustrate how you assess the urgency and importance of tasks while balancing the needs of different offices. Discuss any tools or methods you’ve found helpful for project management and time management.

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Describe a challenging situation you've encountered in operations management and how you handled it.

Detail a specific example highlighting your problem-solving skills and ability to remain calm under pressure. Focus on the steps you took to resolve the situation and the results that followed.

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What role does communication play in your management style?

Emphasize your belief in open lines of communication and how it fosters collaboration. Share examples of how you ensure important information flows smoothly between teams and departments.

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How do you support the professional development of your employees?

Discuss your commitment to mentoring and providing training opportunities for your team, illustrating with examples of individual success stories or development programs you've initiated.

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What techniques do you use to analyze financial performance effectively?

Explain your analytical skills and the financial tools or software you use to monitor budgets and financial performance. Provide an example of how you used these analyses to drive strategic decisions.

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How would you describe your leadership style as an Area Operations Manager?

Detail your leadership philosophy, including how you balance directing teams while also promoting autonomy. Share specific instances where your style led to improved team performance or cohesion.

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E2 Optics is an award-winning woman-owned, low voltage IT solutions provider. We specialize in Data Centers, Structured Cabling, Audio Visual, Video, Electronic Security, and Wireless/DAS solutions. At-A-Glance • Founded in 2010 • WOSB, WBENC, SB...

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Full-time, on-site
DATE POSTED
March 17, 2025

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